Sentral
Overnight Security + Quality Assurance Associate - Hollywood
Sentral, Los Angeles, California, United States, 90079
About Sentral
Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights—we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.
Learn more about us at www.Sentral.com.
Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Security & Quality Assurance Associate is responsible for the safety and security of the building and its occupants. The position is tasked with monitoring the status of the building and serving as the liaison between on-site personnel and local response teams.
This is an in-person position located in Hollywood, Los Angeles. The shift schedule is overnight from 11pm-7:30am, and weekend availability is required.
What You’ll Do:
Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer service
Routinely patrol the property to prevent potential disturbances and resolve active disputes
Be present and highly visible to prevent and detect any signs of intrusion
Monitor and ensure common areas, stairwells, garage, exterior perimeter, any required gates, and service facilities are secured at all times
Identify and issue violation notices on abandoned and/or improperly licensed or parked vehicles
Follow-up and notify the appropriate team members to confirm necessary violations are issued
Effectively and promptly resolve security-related issues and disturbances, involving law enforcement when necessary
Notify management of any instances that involve law enforcement in a timely manner to allow them to follow-up as needed
Call police or fire departments in cases of an emergency when deemed appropriate
Provide coverage of the front desk during team members’ breaks and shift changes
Perform other related duties and assignments as needed and assigned
Skills and Experience
High School diploma or equivalent
Some college education preferred
1+ years of security experience
Security & Quality Assurance experience preferred
Guard Card Certification preferred
Exceptional customer service mindset
Excellent verbal & written communication skills
Superior de-escalation skills in challenging disagreements and intense situations
Strong organization skills
Ability to adapt to situations and shifting priorities using strong judgment and decision making skills
Excellent time management skills with the ability to multitask
Strong computer skills and a familiarity with standard office equipment (internet, email, cell phone, desktop, laptop, mouse, copier, printer, scanner, laminator, shredder, etc.)
Ability to interact effectively and professionally with all levels of team members, leaders, and external stakeholders
Ability to work a flexible schedule, including evenings, overnights, and weekends
Community Team Perks + Benefits
Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date. There is one fully company-paid plan (no monthly premiums for you), and HSA and FSA options to set aside pre-tax dollars. Premiums apply for spouse, dependent, or family coverage plans
Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!
Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.
Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!
Physical and Work Environment Requirements
Stand behind a desk for the majority of an 8-hour shift
Move body in repetitive motions for extended periods of time
Work in a space that includes indoor and outdoor spaces, with and without covering
Move throughout the property as needed
Transport boxes and equipment weighing up to 20 pounds
Communicate with other persons in the building
Observe details in surrounding areas and on a screen
If you require accommodations to the listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the Accommodations section.
Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.
As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
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Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.
Learn more about us at www.Sentral.com.
Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Security & Quality Assurance Associate is responsible for the safety and security of the building and its occupants. The position is tasked with monitoring the status of the building and serving as the liaison between on-site personnel and local response teams.
This is an in-person position located in Hollywood, Los Angeles. The shift schedule is overnight from 11pm-7:30am, and weekend availability is required.
What You’ll Do:
Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer service
Routinely patrol the property to prevent potential disturbances and resolve active disputes
Be present and highly visible to prevent and detect any signs of intrusion
Monitor and ensure common areas, stairwells, garage, exterior perimeter, any required gates, and service facilities are secured at all times
Identify and issue violation notices on abandoned and/or improperly licensed or parked vehicles
Follow-up and notify the appropriate team members to confirm necessary violations are issued
Effectively and promptly resolve security-related issues and disturbances, involving law enforcement when necessary
Notify management of any instances that involve law enforcement in a timely manner to allow them to follow-up as needed
Call police or fire departments in cases of an emergency when deemed appropriate
Provide coverage of the front desk during team members’ breaks and shift changes
Perform other related duties and assignments as needed and assigned
Skills and Experience
High School diploma or equivalent
Some college education preferred
1+ years of security experience
Security & Quality Assurance experience preferred
Guard Card Certification preferred
Exceptional customer service mindset
Excellent verbal & written communication skills
Superior de-escalation skills in challenging disagreements and intense situations
Strong organization skills
Ability to adapt to situations and shifting priorities using strong judgment and decision making skills
Excellent time management skills with the ability to multitask
Strong computer skills and a familiarity with standard office equipment (internet, email, cell phone, desktop, laptop, mouse, copier, printer, scanner, laminator, shredder, etc.)
Ability to interact effectively and professionally with all levels of team members, leaders, and external stakeholders
Ability to work a flexible schedule, including evenings, overnights, and weekends
Community Team Perks + Benefits
Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date. There is one fully company-paid plan (no monthly premiums for you), and HSA and FSA options to set aside pre-tax dollars. Premiums apply for spouse, dependent, or family coverage plans
Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!
Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.
Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!
Physical and Work Environment Requirements
Stand behind a desk for the majority of an 8-hour shift
Move body in repetitive motions for extended periods of time
Work in a space that includes indoor and outdoor spaces, with and without covering
Move throughout the property as needed
Transport boxes and equipment weighing up to 20 pounds
Communicate with other persons in the building
Observe details in surrounding areas and on a screen
If you require accommodations to the listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the Accommodations section.
Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.
As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
#J-18808-Ljbffr