Amplity Health
Business Development Specialist - EST
Amplity Health, Charleston, South Carolina, United States, 29408
Overview
Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. Job Title:
Business Development Specialist-Remote Engagement Amplity has a current full-time opportunity. This is a salaried position with full benefits including medical, dental, vision, pet insurance, 401K, company funded life insurance, long-term and short-term disability, and a mental wellness program. Professional development opportunities, generous PTO, paid holidays, and more. Position Summary
The Business Development Specialist (BDS) is responsible for engaging Health Care Professionals in telephone conversations to promote assigned client products, maximize selling potential, and meet program and client objectives. The BDS develops and maintains relationships with HCPs and educates them about product features, benefits, safety, approved indications, and the loyalty program platform to ensure appropriate use. The BDS utilizes approved tools for product promotion and maintains a competent level of product, program, and customer activity knowledge. The BDS collaborates with client field-based teams and management. Some on-site practice visits for in-services may be required. Essential Duties / Responsibilities
Effectively communicate with customers using selling, listening, negotiation skills, proper terminology, approved messaging, and approved promotional aids. Interactions include targets in regions that may involve office staff, injectors, and patients to manage platform participation and ensure maximum benefits of the loyalty platform. Manage daily call activity to influence customers and increase platform awareness. Profile and manage targeted accounts and provide value-added benefits to grow product and platform awareness. Create and implement business plans to achieve goals. Maintain call productivity and metrics required by the program. Achieve quarterly client KPIs. Promote client products via telephone (outbound and/or inbound) to engage targets in in-depth discussions to achieve individual and company goals. Maintain thorough knowledge of client products, program, and all platforms. Verify and complete required data entry in Amplity/Client CRM systems, including target responses, call activity, and follow-up actions. Listen and respond to customer needs and questions within program timelines. Collaborate with client field sales account managers and client sales managers to plan account coverage as needed. Create and maintain a positive impression with clients and customers. Prepare reports for management as needed. Fully comply with all laws, regulations, Amplity policies, code of conduct, privacy and data guidelines, and applicable laws. Participate in teleconferences, live meetings, and training sessions and represent the client at national and/or local events when applicable. Other projects assigned. Key Working Relationships
Report to Amplity Performance Manager or Program Director. Work closely with other program team members and Amplity home office support. Maintain positive relationships with customers, client contacts, and all client business units. Education and Experience
Required: Bachelor's degree from an accredited institution (required). Minimum of 2+ years of relevant business or sales experience. Flexibility to cover multiple time zones. Ability to travel to office sites if needed. Willingness to cover all time zones if needed. Successfully pass all required Amplity and client training. Excellent technical skills with Microsoft Office and other programs as needed. Preferred: B2B, Inside Sales experience. Aesthetics experience. Knowledge, Skills and Abilities
Excellent verbal, written, and interpersonal communication skills. Clear, articulate, and grammatically sound speech with a professional demeanor and excellent phone manner. Strong focus on providing customers with superior support and service. Ability to learn, understand, and communicate complex information over the telephone. Strong rapport-building and active listening skills. Excellent selling, closing, persuasion, and presentation skills. High initiative, effort, and commitment to completing projects and assignments. Ability to comprehend and communicate complex technical/medical terminology and maintain required technical expertise, including competitive product knowledge. Self-motivated and disciplined. Good organizational and planning skills, with strong attention to detail and accuracy. Ability to work independently and as a team member. Flexibility to handle multiple tasks simultaneously. Ability to interact with people at all levels inside and outside of the company. Proficiency in Microsoft Word, Excel, and Outlook. Must complete Amplity and client training in full and meet training expectations to service client customers within program parameters. Must participate in teleconference and live meetings and training, and represent the client at events when requested. Must be able to drive to and around customer offices within the assigned region, hold a valid driver’s license with a safe driving record, and may include some regional air travel. Key Performance Competencies
Interpersonal Savvy Strategic Planning Customer Focus Business Acumen Driving for Results Integrity Dealing with Ambiguity Time Management Motivating Others Autonomous EPIIC Values: All positions at Amplity have a responsibility to demonstrate our EPIIC Values to uphold high-service standards. Excellence : We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude. Passion : We love what we do. Our energy inspires, engages, and motivates others. Innovation : Our ideas set us apart. We are curious and bold and challenge traditional ways of working. Integrity : We are open, honest, and transparent. We do the right thing with courage and understanding. Collaboration : We are better together. We actively seek the participation of others to achieve greater outcomes. About Us
Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80s as Physician Detailing Inc., or in the 00s as part of Publicis Health, the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out, with a deep grasp of product lifecycles, marketing hurdles, operational nuances, and the needs of providers and patients. We help our clients launch products and operate smoothly with precision across all business shapes, sizes, and specialties. We are on a mission to improve patient outcomes through executional excellence, enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. We do it quicker, better, nicer than anyone else. Diversity & Employment Policy
We encourage and support equal employment opportunities for all associates and applicants without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status. Employment decisions are evaluated on an individual's skills, knowledge, abilities, and job performance. Amplity Health maintains policies and procedures to comply with applicable federal, state, and local laws governing non-discrimination in employment in every location where Amplity Health has facilities.
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Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. Job Title:
Business Development Specialist-Remote Engagement Amplity has a current full-time opportunity. This is a salaried position with full benefits including medical, dental, vision, pet insurance, 401K, company funded life insurance, long-term and short-term disability, and a mental wellness program. Professional development opportunities, generous PTO, paid holidays, and more. Position Summary
The Business Development Specialist (BDS) is responsible for engaging Health Care Professionals in telephone conversations to promote assigned client products, maximize selling potential, and meet program and client objectives. The BDS develops and maintains relationships with HCPs and educates them about product features, benefits, safety, approved indications, and the loyalty program platform to ensure appropriate use. The BDS utilizes approved tools for product promotion and maintains a competent level of product, program, and customer activity knowledge. The BDS collaborates with client field-based teams and management. Some on-site practice visits for in-services may be required. Essential Duties / Responsibilities
Effectively communicate with customers using selling, listening, negotiation skills, proper terminology, approved messaging, and approved promotional aids. Interactions include targets in regions that may involve office staff, injectors, and patients to manage platform participation and ensure maximum benefits of the loyalty platform. Manage daily call activity to influence customers and increase platform awareness. Profile and manage targeted accounts and provide value-added benefits to grow product and platform awareness. Create and implement business plans to achieve goals. Maintain call productivity and metrics required by the program. Achieve quarterly client KPIs. Promote client products via telephone (outbound and/or inbound) to engage targets in in-depth discussions to achieve individual and company goals. Maintain thorough knowledge of client products, program, and all platforms. Verify and complete required data entry in Amplity/Client CRM systems, including target responses, call activity, and follow-up actions. Listen and respond to customer needs and questions within program timelines. Collaborate with client field sales account managers and client sales managers to plan account coverage as needed. Create and maintain a positive impression with clients and customers. Prepare reports for management as needed. Fully comply with all laws, regulations, Amplity policies, code of conduct, privacy and data guidelines, and applicable laws. Participate in teleconferences, live meetings, and training sessions and represent the client at national and/or local events when applicable. Other projects assigned. Key Working Relationships
Report to Amplity Performance Manager or Program Director. Work closely with other program team members and Amplity home office support. Maintain positive relationships with customers, client contacts, and all client business units. Education and Experience
Required: Bachelor's degree from an accredited institution (required). Minimum of 2+ years of relevant business or sales experience. Flexibility to cover multiple time zones. Ability to travel to office sites if needed. Willingness to cover all time zones if needed. Successfully pass all required Amplity and client training. Excellent technical skills with Microsoft Office and other programs as needed. Preferred: B2B, Inside Sales experience. Aesthetics experience. Knowledge, Skills and Abilities
Excellent verbal, written, and interpersonal communication skills. Clear, articulate, and grammatically sound speech with a professional demeanor and excellent phone manner. Strong focus on providing customers with superior support and service. Ability to learn, understand, and communicate complex information over the telephone. Strong rapport-building and active listening skills. Excellent selling, closing, persuasion, and presentation skills. High initiative, effort, and commitment to completing projects and assignments. Ability to comprehend and communicate complex technical/medical terminology and maintain required technical expertise, including competitive product knowledge. Self-motivated and disciplined. Good organizational and planning skills, with strong attention to detail and accuracy. Ability to work independently and as a team member. Flexibility to handle multiple tasks simultaneously. Ability to interact with people at all levels inside and outside of the company. Proficiency in Microsoft Word, Excel, and Outlook. Must complete Amplity and client training in full and meet training expectations to service client customers within program parameters. Must participate in teleconference and live meetings and training, and represent the client at events when requested. Must be able to drive to and around customer offices within the assigned region, hold a valid driver’s license with a safe driving record, and may include some regional air travel. Key Performance Competencies
Interpersonal Savvy Strategic Planning Customer Focus Business Acumen Driving for Results Integrity Dealing with Ambiguity Time Management Motivating Others Autonomous EPIIC Values: All positions at Amplity have a responsibility to demonstrate our EPIIC Values to uphold high-service standards. Excellence : We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude. Passion : We love what we do. Our energy inspires, engages, and motivates others. Innovation : Our ideas set us apart. We are curious and bold and challenge traditional ways of working. Integrity : We are open, honest, and transparent. We do the right thing with courage and understanding. Collaboration : We are better together. We actively seek the participation of others to achieve greater outcomes. About Us
Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80s as Physician Detailing Inc., or in the 00s as part of Publicis Health, the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out, with a deep grasp of product lifecycles, marketing hurdles, operational nuances, and the needs of providers and patients. We help our clients launch products and operate smoothly with precision across all business shapes, sizes, and specialties. We are on a mission to improve patient outcomes through executional excellence, enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. We do it quicker, better, nicer than anyone else. Diversity & Employment Policy
We encourage and support equal employment opportunities for all associates and applicants without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status. Employment decisions are evaluated on an individual's skills, knowledge, abilities, and job performance. Amplity Health maintains policies and procedures to comply with applicable federal, state, and local laws governing non-discrimination in employment in every location where Amplity Health has facilities.
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