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Odeko

Operations Manager

Odeko, Atlanta, Georgia, United States, 30383

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Operations Manager

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Odeko About Odeko: Odeko is on a mission to champion your neighborhood cafes, coffee shops, and other establishments through technology. Whether we’re saving small business owners hours every week with our tech-based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close. Local coffee shops and cafes are the backbone of any given community, and we’re here to help manage the day-to-day tasks with a platform so intuitive, it’s kinda like magic. Responsibilities

Direct daily activities across Picking, Packing, Routing, and Dispatching to meet fulfillment timelines Own the shift’s execution plan, assigning tasks, tracking progress, and reallocating resources as needed Supervise and coach Ops Leads and hourly associates to drive productivity and performance Support daily huddles, shift handoffs, and on-floor issue resolution Team Development

Train, mentor, and provide real-time coaching to warehouse team members Support new hire onboarding, cross-training, and performance development Foster a culture of accountability, inclusion, and operational excellence Process & Quality Control

Ensure standard operating procedures (SOPs) are followed and help drive adherence to quality standards Monitor fulfillment accuracy and partner with site leadership on process improvements Help maintain a safe, clean, and organized warehouse environment Site Support & Escalation

Act as the point of contact for floor-level issues and escalate appropriately to Site Lead Communicate progress and blockers clearly across shifts and to leadership Support warehouse tools and systems (e.g., Netsuite, RF Smart, Shopify, Shipstation) Qualifications

3+ years of experience in warehouse operations, fulfillment, or logistics Proven ability to lead and motivate hourly teams in a fast-paced environment Familiarity with WMS systems, handheld scanners, and final mile dispatching High school diploma or equivalent Ability to lift up to 50 lbs. and stand/move for an entire shift Compensation is between $55,000 - $65,000 What you’ll love about Odeko

Fast-paced environment and growth opportunities - plenty of room for you to directly impact the company and enhance your career! Competitive compensation, healthcare benefits, and opportunity for equity Other great perks - Full lists of benefits available upon request Odeko is proud to be a diverse, equitable, and inclusive employer. We encourage all to apply regardless of educational background, race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

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