Commerce Bancshares
Operations & Risk Specialist - Retail
Commerce Bancshares, Shawnee, Kansas, United States, 66203
Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.
No wonder we’ve been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.
About This Job
The Retail Operations & Risk Specialist will support the branch networks ability to meet customer demands by providing operational support for the Retail Ops Centers of Excellence. This requires working with CBI Retail Ops, other Retail Ops & Risk Centers of Excellence, Market Operations Specialists, Personal Bankers, the branch management team, Group Managers and Regional Retail Banking Managers.
Essential Functions
Provide appropriate support for the operational Centers of Excellence
Receive and process all foreign currency orders and buyback
Review and process Retail Check Fraud Packets
Complete retail account closure request by the Bank
Provide support and assist branches with day-to-day questions and with Retail operational process, policies, and responsibilities
Provide approvals up to the stated limit
Recommend improvements to existing operational processes, policies, procedures, and training
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Intermediate understanding or ability to learn our Retail operations policies, procedures, and systems
Ability to maintain a high degree of confidentiality
Intermediate ability to research and find the root cause of the issue
Demonstrate ability to work independently
Ability to multi-task and prioritize effectively
Demonstrate strong organizational skills
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Outlook, Word, and Excel
Education & Experience
Associates degree or equivalent combination of education and experience required
3+ years Retail branch operations experience or related experience
For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is for the Operations & Risk Specialist or Senior level job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base hourly range is $20.65 to $26.45 . The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 1000 Walnut St, Kansas City, Missouri 64106 Time Type:
Full time
About Working at Commerce Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions. No wonder we’ve been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest. About This Job The Retail Operations & Risk Specialist will support the branch networks ability to meet customer demands by providing operational support for the Retail Ops Centers of Excellence. This requires working with CBI Retail Ops, other Retail Ops & Risk Centers of Excellence, Market Operations Specialists, Personal Bankers, the branch management team, Group Managers and Regional Retail Banking Managers. Essential Functions Provide appropriate support for the operational Centers of Excellence Receive and process all foreign currency orders and buyback Review and process Retail Check Fraud Packets Complete retail account closure request by the Bank Process Duplicate Name Change Forms, overdrafts decision’s, etc. Provide support and assist branches with day-to-day questions and with Retail operational process, policies, and responsibilities Provide approvals up to the stated limit Recommend improvements to existing operational processes, policies, procedures, and training Perform other duties as assigned Knowledge, Skills & Abilities Required Intermediate understanding or ability to learn our Retail operations policies, procedures, and systems Ability to maintain a high degree of confidentiality Intermediate ability to research and find the root cause of the issue Demonstrate ability to work independently Ability to multi-task and prioritize effectively Demonstrate strong organizational skills Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Intermediate level proficiency with Microsoft Outlook, Word, and Excel Education & Experience Associates degree or equivalent combination of education and experience required 3+ years Retail branch operations experience or related experience For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is for the Operations & Risk Specialist or Senior level job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base hourly range is $20.65 to $26.45 . The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. Location: 1000 Walnut St, Kansas City, Missouri 64106 Time Type: Full time About the company
Our mission? To help people and businesses solve financial challenges so they can focus on the things that matter most. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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About Working at Commerce Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions. No wonder we’ve been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest. About This Job The Retail Operations & Risk Specialist will support the branch networks ability to meet customer demands by providing operational support for the Retail Ops Centers of Excellence. This requires working with CBI Retail Ops, other Retail Ops & Risk Centers of Excellence, Market Operations Specialists, Personal Bankers, the branch management team, Group Managers and Regional Retail Banking Managers. Essential Functions Provide appropriate support for the operational Centers of Excellence Receive and process all foreign currency orders and buyback Review and process Retail Check Fraud Packets Complete retail account closure request by the Bank Process Duplicate Name Change Forms, overdrafts decision’s, etc. Provide support and assist branches with day-to-day questions and with Retail operational process, policies, and responsibilities Provide approvals up to the stated limit Recommend improvements to existing operational processes, policies, procedures, and training Perform other duties as assigned Knowledge, Skills & Abilities Required Intermediate understanding or ability to learn our Retail operations policies, procedures, and systems Ability to maintain a high degree of confidentiality Intermediate ability to research and find the root cause of the issue Demonstrate ability to work independently Ability to multi-task and prioritize effectively Demonstrate strong organizational skills Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Intermediate level proficiency with Microsoft Outlook, Word, and Excel Education & Experience Associates degree or equivalent combination of education and experience required 3+ years Retail branch operations experience or related experience For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is for the Operations & Risk Specialist or Senior level job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base hourly range is $20.65 to $26.45 . The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. Location: 1000 Walnut St, Kansas City, Missouri 64106 Time Type: Full time About the company
Our mission? To help people and businesses solve financial challenges so they can focus on the things that matter most. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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