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Synectics Inc.

Operations Manager

Synectics Inc., Dallas, Texas, United States, 75215

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Operations Manager

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Synectics Inc.

Lead by Example: Consistently demonstrate and uphold Core Values through actions, decision-making, and leadership.

Customer-Centric Leadership: Mentor and support all branch departments to deliver best-in-class service that exceed customer expectations.

Operational Excellence: Oversee daily operations to ensure accuracy, timeliness, and productivity across all departments.

Strategic Planning: Assist in the development and execution of annual branch budgets and performance targets.

Executive Collaboration: Actively participate in company-wide Level 10 meetings with senior leadership and contribute to cross-branch alignment.

Departmental Oversight: Facilitate monthly operations leadership meetings and hold regular one-on-one sessions with departmental managers to reinforce performance and accountability.

Talent Development: Coach and mentor operations leaders; manage performance, provide discipline when needed (in partnership with HR), and ensure development of high-performing teams.

Recruitment Leadership: Oversee hiring of department leadership and participate in staffing decisions at all levels within operations.

Cross-Functional Alignment: Collaborate closely with Sales and Customer Service leadership to align operations with customer satisfaction and profitability goals.

Facility & Asset Management: Ensure branch facilities, rolling fleet, production equipment, and all fixed assets are properly maintained and operational.

Safety & Compliance: Champion a culture of safety, maintain a clean and hazard-free environment, and ensure all incidents are promptly reported.

Vendor & Budget Management: Review and approve vendor invoices; ensure operational spending aligns with branch budget goals.

Continuous Improvement: Stay current on industry trends, technologies, and regulations to drive innovation, compliance, and continuous improvement.

Reporting & Metrics: Provide timely operational reports to executive leadership and ensure key performance indicators are met or exceeded.

Other Duties: Support additional tasks and initiatives as assigned by the Director of Operations.

Qualifications & Experience

10+ years' experience in construction materials, manufacturing, fabrication, or distribution

Strong foundation in Lean Manufacturing, 5S, or Six Sigma principles

Proven leadership in high-performance, customer-focused operations

Outstanding communication, organizational, and problem-solving skills

Demonstrated success in driving accountability, innovation, and service quality

Bachelor's Degree in Business or related field

Proficient in systems and technology with a strong data-driven mindset

Servant leader who fosters team development and supports the local community

Bilingual in English and Spanish (preferred)

Seniority level

Director

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Staffing and Recruiting

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