Baptist Health
Overview
Baptist Health is looking for a Patient Access Scheduler to join our team in Louisville, KY Responsibilities
Schedule patients for diagnostic tests and procedures as ordered by referring physicians (via Epic, fax, or telephone). Handle a high volume of incoming calls and faxes; coordinate multiple procedures across departments. Serve as the first point of contact with patients and physician offices, ensuring their needs are met. Provide expert customer service and clear communication in a fast-paced environment. inform patients and/or physician staff of proper preparation and instructions for tests; identify precertifications/authorizations/referrals needed. Maintain effective communication with patients, physician offices, and ancillary departments within the hospital. Pre-registration, creation of payment estimates, insurance verification, and benefit evaluation prior to appointments. Retain orders for all scheduled appointments prior to service. Qualifications
High School diploma or equivalent Must type 45-50 wpm Registration or Scheduling Experience Preferred Additional Information
Baptist Health is an Equal Employment Opportunity employer.
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Baptist Health is looking for a Patient Access Scheduler to join our team in Louisville, KY Responsibilities
Schedule patients for diagnostic tests and procedures as ordered by referring physicians (via Epic, fax, or telephone). Handle a high volume of incoming calls and faxes; coordinate multiple procedures across departments. Serve as the first point of contact with patients and physician offices, ensuring their needs are met. Provide expert customer service and clear communication in a fast-paced environment. inform patients and/or physician staff of proper preparation and instructions for tests; identify precertifications/authorizations/referrals needed. Maintain effective communication with patients, physician offices, and ancillary departments within the hospital. Pre-registration, creation of payment estimates, insurance verification, and benefit evaluation prior to appointments. Retain orders for all scheduled appointments prior to service. Qualifications
High School diploma or equivalent Must type 45-50 wpm Registration or Scheduling Experience Preferred Additional Information
Baptist Health is an Equal Employment Opportunity employer.
#J-18808-Ljbffr