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Optimal Care

Behavioral Health Care Manager

Optimal Care, Grand Rapids, Michigan, us, 49528

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Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our patients and families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation, and best practices to produce value‑based outcomes by managing chronic disease, rehabilitation, and end‑of‑life care. Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. Benefits

Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Key Responsibilities

Support the mental and physical health care of patients Screen and assess patients for common mental health and substance abuse disorders Facilitate patient engagement and follow‑up care Provide patient education about common mental health and substance abuse disorders and the available treatment options Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment Provide brief behavioral interventions using evidence‑based techniques such as behavioral activation, problem‑solving treatment, motivational interviewing, or other treatments as appropriate Provide or facilitate evidence‑based psychosocial treatments Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider Track patient follow up and clinical outcomes using a registry. Document in‑person and telephone encounters in the registry and use the system to identify and re‑engage patients. Document patient progress and treatment recommendations in EHR and other required systems to be shared with medical providers, psychiatric consultant, and other treating providers Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant Facilitate referrals for clinically indicated services outside of the organization Develop and complete relapse prevention self‑management plan with patients who have achieved their treatment goals and are soon to be discharged Required Qualifications

Bachelor’s degree from an accredited school in Social Work, Nursing, or Psychology Minimum of 2 years of social work or care management experience Current and valid driver’s license Reliable transportation and valid automobile insurance coverage Demonstrates knowledge of differential diagnosis of common mental health and/or substance abuse disorders Experience with screening for common mental health and/or substance abuse disorders Experience with assessment and treatment planning for common mental health and/or substance use disorders Experience with evidence‑based counseling techniques Ability to effectively engage patients in a therapeutic relationship Demonstrates knowledge of evidence‑based psychosocial treatments and brief behavioral interventions for common mental health disorders Demonstrates basic knowledge of psychopharmacology for common mental health disorders that is within appropriate scope of practice for type of provider filling role Desired Qualifications

Minimum 5 years of social work or care management experience Familiarity with Ethizo Electronic Medical Record (EMR) system Location

Office Location: 770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546 Main Service Area: Grand Rapids and surrounding areas Hours

Office Hours: 8:00 am – 5:00 pm, Monday through Friday Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third‑party administrator, the Michigan Long‑Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer: Optimal Care is an equal‑opportunity employer.

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