Brilliant Corners
Case Manager, Permanent Supportive Housing (PSH) - Project Based
Brilliant Corners, Los Angeles, California, United States, 90079
Case Manager, Permanent Supportive Housing (PSH) - Project Based
Location:
Wilmington, Los Angeles, CA, United States Salary:
$25.48 hourly, non‑exempt
Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing‑related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi‑family supportive housing and licensed residential care homes. We implement a broad array of scattered‑site, one‑on‑one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors.
Department Summary The Permanent Supportive Housing (PSH) – Project Based program is supported by Los Angeles County Department of Health Services (DHS) and serves individuals experiencing homelessness who have a chronic illness or physical disability. The goal is to transition individuals out of homelessness and into permanent housing, in order to obtain stability in all areas of their lives. Services take place within residential communities for individuals who are experiencing homelessness and eligible for PSH at a project site.
Position Summary The
Case Manager, Permanent Supportive Housing Project Based (PSH‑PB)
will provide intensive case management services to a caseload of up to 20 homeless individuals who are eligible for permanent supportive housing at the project site located in Wilmington. The Case Manager will assist clients to achieve and maintain health, mental health, and housing stability. The Case Manager plays a critical role in supporting clients to thrive in their new homes through a client‑centered and "whatever it takes" approach to services.
Position Responsibilities
Accept, screen, and process referrals from DHS and other HFH partners.
Conduct outreach and engagement in the community in order to locate referrals once they have been assigned by DHS.
Conduct assessments and re‑assessments, including a comprehensive psychosocial assessment, in order to determine clients' eligibility for the program and evaluate clients' needs and strengths.
Develop and implement individualized case management services plans that ensure housing stability and identify short and long‑term goals.
Provide support throughout the housing process including but not limited to temporary housing placement, unit identification, application submissions, lease‑up coordination, and ongoing housing retention.
Provide education to clients on tenant rights and responsibilities, eviction prevention counseling and advocacy.
Provide linkage to community resources, benefits, and services which may include physical and mental health, substance use treatment, education/vocational programs, employment services, health insurance, disability benefits, and other sources of financial assistance.
Meet with clients frequently and regularly in the home on project site, community, and office and accompany clients to appointments as needed.
Provide crisis intervention and ensure that clients have access to the 24/7 case management crisis line.
Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, conflict resolution, etc.
Provide transportation assistance, including transportation via personal vehicle.
Participate in case conferences to review clients' progress and address any challenges, with particular emphasis on case coordination and conferencing with onsite property management to discuss housing related challenges and concerns.
Collaborate and communicate with HFH partners on a regular basis.
Build and maintain partnerships with community organizations, service providers, public entities, and onsite property management to ensure that clients have access to comprehensive services.
Maintain updated and accurate client files and documentation.
Participate in staff meetings and other agency events as requested.
Requirements Professional Experience
Experience working with individuals who have a mental illness, chronic health issue, and/or substance use disorder.
Experience working at a project based site preferred.
Knowledge, Skills, and Ability
Strong interpersonal and client engagement skills.
Excellent verbal and written communication skills.
Flexibility regarding scheduling and prioritizing of tasks.
Willingness to travel and spend significant time in the field.
Able to transport clients in your vehicle.
Basic computer knowledge (MS Word and Excel required).
Familiarity with evidence‑based interventions including Harm Reduction, Trauma Informed Care, Motivational Interviewing.
Ability to work independently and utilize critical thinking skills in decision‑making situations.
Good organizational and record‑keeping skills.
Possession of a valid, clean California driver's license and a personal insured vehicle are required.
Bilingual in English/Spanish preferred.
Core Competencies
Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
Interpersonal Savvy: Relates well to all kinds of people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relations; uses diplomacy and tact; can defuse even high‑tension situations comfortably.
Dealing with Paradox: Can act in ways that seem contradictory; is very flexible and adaptable when facing tough calls; can combine seeming opposites like being compassionately tough, stand up for self without trampling others, set strong but flexible standards; can act differently depending on the situation; is seen as balanced despite the conflicting demands of the situation.
Organizational Values
Humanity: Putting people first: We are committed to meeting people where they're at, honoring their dignity, diversity, and experience.
Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.
Ingenuity: Innovating for transformation: Systems‑change requires relentless determination, thinking outside the box and challenging the status quo.
Certificates, Licenses, and Registrations A valid, clean CA Driver's License and a personal insured vehicle are required.
Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidate should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.
Labor Union This position is part of the OPEIU, LOCAL 30, AFL‑CIO, bargaining units. As a member of the OPEIU, LOCAL 30, AFL‑CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement.
Benefits Why work for Brilliant Corners?
Financial & Retirement
Competitive Salary
Retirement Plan with 5% match
Employee Referral Bonus
Vacation & Time off
Generous Vacation Policy
Long List of Paid Holidays
Paid Sick Time
Health Insurance
Medical Insurance – 100% Covered
Dental/Vision/Disability Insurance
Flexible Spending Account
Professional Support
Job Training
Professional Development
Employee Assistance Program
Other Perks & Discounts
Company Social Events
Wellness Initiatives
Gym Membership Discounts
EEO Statement Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
Brilliant Corners is committed to fair hiring practices and does not ask applicants to disclose conviction history before extending a conditional job offer.
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Wilmington, Los Angeles, CA, United States Salary:
$25.48 hourly, non‑exempt
Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing‑related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi‑family supportive housing and licensed residential care homes. We implement a broad array of scattered‑site, one‑on‑one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors.
Department Summary The Permanent Supportive Housing (PSH) – Project Based program is supported by Los Angeles County Department of Health Services (DHS) and serves individuals experiencing homelessness who have a chronic illness or physical disability. The goal is to transition individuals out of homelessness and into permanent housing, in order to obtain stability in all areas of their lives. Services take place within residential communities for individuals who are experiencing homelessness and eligible for PSH at a project site.
Position Summary The
Case Manager, Permanent Supportive Housing Project Based (PSH‑PB)
will provide intensive case management services to a caseload of up to 20 homeless individuals who are eligible for permanent supportive housing at the project site located in Wilmington. The Case Manager will assist clients to achieve and maintain health, mental health, and housing stability. The Case Manager plays a critical role in supporting clients to thrive in their new homes through a client‑centered and "whatever it takes" approach to services.
Position Responsibilities
Accept, screen, and process referrals from DHS and other HFH partners.
Conduct outreach and engagement in the community in order to locate referrals once they have been assigned by DHS.
Conduct assessments and re‑assessments, including a comprehensive psychosocial assessment, in order to determine clients' eligibility for the program and evaluate clients' needs and strengths.
Develop and implement individualized case management services plans that ensure housing stability and identify short and long‑term goals.
Provide support throughout the housing process including but not limited to temporary housing placement, unit identification, application submissions, lease‑up coordination, and ongoing housing retention.
Provide education to clients on tenant rights and responsibilities, eviction prevention counseling and advocacy.
Provide linkage to community resources, benefits, and services which may include physical and mental health, substance use treatment, education/vocational programs, employment services, health insurance, disability benefits, and other sources of financial assistance.
Meet with clients frequently and regularly in the home on project site, community, and office and accompany clients to appointments as needed.
Provide crisis intervention and ensure that clients have access to the 24/7 case management crisis line.
Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, conflict resolution, etc.
Provide transportation assistance, including transportation via personal vehicle.
Participate in case conferences to review clients' progress and address any challenges, with particular emphasis on case coordination and conferencing with onsite property management to discuss housing related challenges and concerns.
Collaborate and communicate with HFH partners on a regular basis.
Build and maintain partnerships with community organizations, service providers, public entities, and onsite property management to ensure that clients have access to comprehensive services.
Maintain updated and accurate client files and documentation.
Participate in staff meetings and other agency events as requested.
Requirements Professional Experience
Experience working with individuals who have a mental illness, chronic health issue, and/or substance use disorder.
Experience working at a project based site preferred.
Knowledge, Skills, and Ability
Strong interpersonal and client engagement skills.
Excellent verbal and written communication skills.
Flexibility regarding scheduling and prioritizing of tasks.
Willingness to travel and spend significant time in the field.
Able to transport clients in your vehicle.
Basic computer knowledge (MS Word and Excel required).
Familiarity with evidence‑based interventions including Harm Reduction, Trauma Informed Care, Motivational Interviewing.
Ability to work independently and utilize critical thinking skills in decision‑making situations.
Good organizational and record‑keeping skills.
Possession of a valid, clean California driver's license and a personal insured vehicle are required.
Bilingual in English/Spanish preferred.
Core Competencies
Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
Interpersonal Savvy: Relates well to all kinds of people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relations; uses diplomacy and tact; can defuse even high‑tension situations comfortably.
Dealing with Paradox: Can act in ways that seem contradictory; is very flexible and adaptable when facing tough calls; can combine seeming opposites like being compassionately tough, stand up for self without trampling others, set strong but flexible standards; can act differently depending on the situation; is seen as balanced despite the conflicting demands of the situation.
Organizational Values
Humanity: Putting people first: We are committed to meeting people where they're at, honoring their dignity, diversity, and experience.
Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.
Ingenuity: Innovating for transformation: Systems‑change requires relentless determination, thinking outside the box and challenging the status quo.
Certificates, Licenses, and Registrations A valid, clean CA Driver's License and a personal insured vehicle are required.
Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidate should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.
Labor Union This position is part of the OPEIU, LOCAL 30, AFL‑CIO, bargaining units. As a member of the OPEIU, LOCAL 30, AFL‑CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement.
Benefits Why work for Brilliant Corners?
Financial & Retirement
Competitive Salary
Retirement Plan with 5% match
Employee Referral Bonus
Vacation & Time off
Generous Vacation Policy
Long List of Paid Holidays
Paid Sick Time
Health Insurance
Medical Insurance – 100% Covered
Dental/Vision/Disability Insurance
Flexible Spending Account
Professional Support
Job Training
Professional Development
Employee Assistance Program
Other Perks & Discounts
Company Social Events
Wellness Initiatives
Gym Membership Discounts
EEO Statement Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
Brilliant Corners is committed to fair hiring practices and does not ask applicants to disclose conviction history before extending a conditional job offer.
#J-18808-Ljbffr