Sunridge Management
POSITION: LEAD MAINTENANCE TECHNICIAN
REPORTS TO: MANAGER
The purpose of this job description is to communicate the responsibilities and duties associated with the position of LEAD MAINTENANCE TECHNICIAN. While the following information should be considered a comprehensive description of this position, some responsibilities and duties may not be specifically addressed. Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives. Review of duties, skills and physical requirements is required, and by signing the Job Description Acknowledgment you verify that you can perform all the duties and have the skills and possess the physical abilities described.
JOB BRIEF: The LEAD MAINTENANCE TECHNICIAN is responsible for maintaining the physical integrity of the community at all times. This involves insuring a clean and well maintained living environment for residents, visitors and staff. It is the LEAD MAINTENANCE TECHNICIAN'S duty to anticipate, identify and correct any and all problems involving the property and to implement procedures that will prevent such problems. An effective program of maintenance is essential in order to:
Maintain a clean and well maintained environment.
Cultivate resident satisfaction.
Protect the investment of the apartment property owner.
DUTIES AND RESPONSIBILITIES
Conduct all business in accordance with company policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.
RESIDENT SERVICE
Performs maintenance tasks personally and delegates to assistants. Oversees and occasionally inspects work performed by assistants.
Institutes and manages system for handling resident service requests. Completes work orders within 24 hours when possible.
Schedules maintenance personnel in conjunction with manager so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.
PREVENTATIVE MAINTENANCE/SAFETY
Conducts regularly scheduled safety meetings with entire staff; maintains and communicates HAZCOM standards. Keeps MSDS sheets current and readily accessible. Maintains knowledge of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.
Awareness of the condition of the property and immediate correction of hazardous conditions (e.g., broken gates, pool hazards, broken steps, open holes, broken exterior lights).
Maintains accurate records regarding preventative maintenance, service requests (received and completed), expenditures, make-ready status, work-in-progress, etc.
Schedules and performs minor and routine maintenance on all appropriate equipment; inspects and maintains tools.
Instructs and develops subordinate maintenance staff; promotes a safety-first attitude among staff.
Instructs staff on proper use and guidelines for wearing safety items.
TRAINING
Complete all Grace Hill courses by the required deadlines. Commissions and bonuses will not be paid for anyone with past due Grace Hill courses.
GENERAL
Diagnoses and performs on a daily basis minor and routine maintenance/repair work across electrical, plumbing, A/C and heating systems, appliances, water irrigation systems, structural elements (stairs, gates, fences, patios, railings), and interior/exterior finishes (tile, carpet, flooring).
Includes work on roofing, gutters, fasteners; lighting; fireplaces; ceiling fans; gas fixtures and appliances (where applicable); shutters, doors, cabinets, windows, sliding glass doors; boiler systems; door locks; controlled access systems (where applicable); and related components.
Identifies and prioritizes repairs; ensures make-ready repairs and services are completed correctly and on schedule. Reports major repairs and requisitions to manager prior to expenditure of funds. Maintains budget knowledge and compliance. Performs lock changes and make-ready key creation.
Removes/transfers heavy appliances and equipment; assists in moving abandoned furniture, appliances, etc., with appropriate equipment. Maintains inventory of spare parts and maintenance materials. Identifies utility cut-offs and documents maps.
Performs work area clean-up and safety duties; ensures storage areas are locked when not in use; assists grounds-keeping as needed.
Performs any additional duties assigned by manager or property supervisor.
QUALIFICATIONS Position requires at least 3 years’ experience in property maintenance or equivalent field.
WORK HOURS 40 hours per week. Weekends as circumstances warrant; on-call on a rotating basis and for emergencies.
EQUIPMENT REQUIREMENT Required to wear back support belt, goggles when working with specific equipment, masks and gloves and other safety equipment as tasks dictate.
EQUIPMENT/MACHINERY/TOOLS Knowledgeable and skilled in the safe use and maintenance of the following tools:
Hand Tools:
Various wrenches, hammers, grips, saws, sledgehammers, snips, posthole diggers, etc.
Power Tools:
Grinders, sanders, drills, saws, etc.
User-Moved Aids:
Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, ladders.
Mechanical Equipment:
Motors, pumps, compressors, blowers, electric and hand power augers, etc.
Measuring Devices:
Calipers, voltmeters, ohmmeters, testing meters, pH tests, gauges, etc.
PHYSICAL REQUIREMENTS
Constant need (66% to 100% of the time) to be on feet.
Must perform physical tasks including bending, stooping, squatting, kneeling, climbing stairs, pushing/pulling, reaching, climbing ladders, grasping and turning tools, and finger dexterity as part of routine maintenance and repairs.
VISION REQUIREMENTS
Constant need to document maintenance and read manuals; frequent need to see details at various distances.
HEARING REQUIREMENTS
Constant need to communicate with staff, vendors and residents for diagnosing repairs and safety.
SPEAKING REQUIREMENTS
Constant need to verbally communicate with assistants, office staff, vendors and residents.
DRIVING/TRAVELING REQUIREMENTS
Frequent need to use personal transportation to obtain parts and oversee on-call travel as needed; valid driver's license and auto insurance required.
WORKING ENVIRONMENT
Indoors 66% to 100%; frequently outdoors 33% to 66% depending on tasks; exposure to paint fumes, solvents, adhesives occasionally; work in awkward positions at times.
REASONING DEVELOPMENT
HIGH.
Must apply logical thinking to define problems, collect data, establish facts, draw conclusions and initiate action. Must effectively convey ideas to a diverse group.
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The purpose of this job description is to communicate the responsibilities and duties associated with the position of LEAD MAINTENANCE TECHNICIAN. While the following information should be considered a comprehensive description of this position, some responsibilities and duties may not be specifically addressed. Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives. Review of duties, skills and physical requirements is required, and by signing the Job Description Acknowledgment you verify that you can perform all the duties and have the skills and possess the physical abilities described.
JOB BRIEF: The LEAD MAINTENANCE TECHNICIAN is responsible for maintaining the physical integrity of the community at all times. This involves insuring a clean and well maintained living environment for residents, visitors and staff. It is the LEAD MAINTENANCE TECHNICIAN'S duty to anticipate, identify and correct any and all problems involving the property and to implement procedures that will prevent such problems. An effective program of maintenance is essential in order to:
Maintain a clean and well maintained environment.
Cultivate resident satisfaction.
Protect the investment of the apartment property owner.
DUTIES AND RESPONSIBILITIES
Conduct all business in accordance with company policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.
RESIDENT SERVICE
Performs maintenance tasks personally and delegates to assistants. Oversees and occasionally inspects work performed by assistants.
Institutes and manages system for handling resident service requests. Completes work orders within 24 hours when possible.
Schedules maintenance personnel in conjunction with manager so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.
PREVENTATIVE MAINTENANCE/SAFETY
Conducts regularly scheduled safety meetings with entire staff; maintains and communicates HAZCOM standards. Keeps MSDS sheets current and readily accessible. Maintains knowledge of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.
Awareness of the condition of the property and immediate correction of hazardous conditions (e.g., broken gates, pool hazards, broken steps, open holes, broken exterior lights).
Maintains accurate records regarding preventative maintenance, service requests (received and completed), expenditures, make-ready status, work-in-progress, etc.
Schedules and performs minor and routine maintenance on all appropriate equipment; inspects and maintains tools.
Instructs and develops subordinate maintenance staff; promotes a safety-first attitude among staff.
Instructs staff on proper use and guidelines for wearing safety items.
TRAINING
Complete all Grace Hill courses by the required deadlines. Commissions and bonuses will not be paid for anyone with past due Grace Hill courses.
GENERAL
Diagnoses and performs on a daily basis minor and routine maintenance/repair work across electrical, plumbing, A/C and heating systems, appliances, water irrigation systems, structural elements (stairs, gates, fences, patios, railings), and interior/exterior finishes (tile, carpet, flooring).
Includes work on roofing, gutters, fasteners; lighting; fireplaces; ceiling fans; gas fixtures and appliances (where applicable); shutters, doors, cabinets, windows, sliding glass doors; boiler systems; door locks; controlled access systems (where applicable); and related components.
Identifies and prioritizes repairs; ensures make-ready repairs and services are completed correctly and on schedule. Reports major repairs and requisitions to manager prior to expenditure of funds. Maintains budget knowledge and compliance. Performs lock changes and make-ready key creation.
Removes/transfers heavy appliances and equipment; assists in moving abandoned furniture, appliances, etc., with appropriate equipment. Maintains inventory of spare parts and maintenance materials. Identifies utility cut-offs and documents maps.
Performs work area clean-up and safety duties; ensures storage areas are locked when not in use; assists grounds-keeping as needed.
Performs any additional duties assigned by manager or property supervisor.
QUALIFICATIONS Position requires at least 3 years’ experience in property maintenance or equivalent field.
WORK HOURS 40 hours per week. Weekends as circumstances warrant; on-call on a rotating basis and for emergencies.
EQUIPMENT REQUIREMENT Required to wear back support belt, goggles when working with specific equipment, masks and gloves and other safety equipment as tasks dictate.
EQUIPMENT/MACHINERY/TOOLS Knowledgeable and skilled in the safe use and maintenance of the following tools:
Hand Tools:
Various wrenches, hammers, grips, saws, sledgehammers, snips, posthole diggers, etc.
Power Tools:
Grinders, sanders, drills, saws, etc.
User-Moved Aids:
Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, ladders.
Mechanical Equipment:
Motors, pumps, compressors, blowers, electric and hand power augers, etc.
Measuring Devices:
Calipers, voltmeters, ohmmeters, testing meters, pH tests, gauges, etc.
PHYSICAL REQUIREMENTS
Constant need (66% to 100% of the time) to be on feet.
Must perform physical tasks including bending, stooping, squatting, kneeling, climbing stairs, pushing/pulling, reaching, climbing ladders, grasping and turning tools, and finger dexterity as part of routine maintenance and repairs.
VISION REQUIREMENTS
Constant need to document maintenance and read manuals; frequent need to see details at various distances.
HEARING REQUIREMENTS
Constant need to communicate with staff, vendors and residents for diagnosing repairs and safety.
SPEAKING REQUIREMENTS
Constant need to verbally communicate with assistants, office staff, vendors and residents.
DRIVING/TRAVELING REQUIREMENTS
Frequent need to use personal transportation to obtain parts and oversee on-call travel as needed; valid driver's license and auto insurance required.
WORKING ENVIRONMENT
Indoors 66% to 100%; frequently outdoors 33% to 66% depending on tasks; exposure to paint fumes, solvents, adhesives occasionally; work in awkward positions at times.
REASONING DEVELOPMENT
HIGH.
Must apply logical thinking to define problems, collect data, establish facts, draw conclusions and initiate action. Must effectively convey ideas to a diverse group.
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