Prevea Health
Access One/After Hours Nurse Triage- PRN - Green Bay, WI
Prevea Health, Green Bay, Wisconsin, United States, 54311
Access One/After Hours Nurse Triage- PRN
Location: Green Bay, Wisconsin, United States (Tulip Lane-023)
Position Located In: Green Bay, WI
Job Summary At Prevea Health, the Access One Registered Nurse serves as a critical liaison between referring and accepting facilities, ensuring efficient coordination and communication for patient consults and transfers into HSHS Wisconsin hospitals. This position requires advanced nursing judgment, strong telephonic triage skills, and proficiency in multiple systems to facilitate high-quality, timely patient care. The RN works closely with providers, nursing supervisors, registration staff, and external facilities to ensure smooth patient transitions and adherence to organizational protocols. The role also handles initial triage for Prevea departments outside of regular clinic hours.
What you will do:
Act as the central point of contact for incoming transfers and provider consults; obtain, enter, and verify accurate patient information for registration and tracking.
Connect referring and accepting providers using multi-line conference calls, paging systems, and online on-call schedules to ensure efficient patient handoffs.
Work closely with nursing supervisors, charge nurses, and registration staff to determine bed availability and ensure timely assignment of account numbers.
Accurately document all interactions and transfer details in Epic, following workflows and protocols for various transfer types.
Request and receive medical records and diagnostic images from referring facilities to support care coordination.
Assess patient symptoms, provide care advice, initiate protocols, and triage patients to appropriate levels of care using clinical guidelines.
Process medication refills per protocol, review EMRs, and relay critical lab results to on-call providers promptly.
Provide primary triage services for Prevea departments during non-clinic hours.
Education Qualifications
Graduation from an accredited and approved Nursing program – Required
Bachelor's Degree in Nursing – Preferred
Experience Qualifications
1–3 years Registered Nurse experience – Required
Skills and Abilities
Use nursing assessment and decision-making skills to promote optimal patient outcomes and ensure timely, appropriate care.
Skilled in establishing and maintaining effective work relationships with patients, medical staff, and the public.
Excellent interpersonal skills and behaviors.
Knowledge of common safety hazards and precautions to establish a safe work environment.
Competent in patient education/teaching.
Strong patient assessment skills on the tech phone in a high-volume, fast-paced environment.
Licenses and Certifications
Valid Registered Nurse Licensure with the state of Wisconsin – Upon Hire Required
CPR/BLS – Basic Life Support for Healthcare Providers certification from an approved program – Upon Hire Required
Physical Demands
Sit – Constantly
Stand – Rarely
Walk – Rarely
Drive – Rarely
Climb (Stairs/Ladders) – Rarely
Bend (Neck) – Occasionally
Bend (Waist) – Rarely
Squat – Rarely
Twist/Turn (Neck) – Frequently
Twist/Turn (Waist) – Occasionally
Lift/Carry 0–10 lbs. – Rarely
Lift/Carry 11–25 lbs. – Rarely
Lift/Carry 26–35 lbs. – Rarely
Lift/Carry 36–50 lbs. – Rarely
Push/Pull up to 10 lbs. – Occasionally
Push/Pull 11–25 lbs. – Occasionally
Push/Pull 26–35 lbs. – Occasionally
Push/Pull 36–50 lbs. – Occasionally
Push/Pull 51–75 lbs. – Occasionally
Push/Pull 76–100 lbs. – Rarely
Reach (Above shoulder level) – Occasionally
Reach (Below shoulder level) – Occasionally
Simple Grasping (Hands/Arms) – Constantly
Fine Manipulation (Hands/Arms) – Constantly
Gross Manipulation (Hands/Arms) – Frequently
Working Conditions Noise – Occasionally
Travel Requirements 5%
Hearing Requirements
Hears Whispers
Hears Whispers 3–8 feet – Constantly
Vision Requirements
Color Discrimination – Constantly
Near Vision (Correctable to Jaeger 2 or 20/40 binocular) – Constantly
Distance Vision (Correctable to Snellen chart 20/40 binocular) – Constantly
Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility document form upon hire. Prevea participates in E‑Verify. To learn more about E‑Verify, including your rights and responsibilities, please visit www.dhs.gov/E‑Verify.
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Position Located In: Green Bay, WI
Job Summary At Prevea Health, the Access One Registered Nurse serves as a critical liaison between referring and accepting facilities, ensuring efficient coordination and communication for patient consults and transfers into HSHS Wisconsin hospitals. This position requires advanced nursing judgment, strong telephonic triage skills, and proficiency in multiple systems to facilitate high-quality, timely patient care. The RN works closely with providers, nursing supervisors, registration staff, and external facilities to ensure smooth patient transitions and adherence to organizational protocols. The role also handles initial triage for Prevea departments outside of regular clinic hours.
What you will do:
Act as the central point of contact for incoming transfers and provider consults; obtain, enter, and verify accurate patient information for registration and tracking.
Connect referring and accepting providers using multi-line conference calls, paging systems, and online on-call schedules to ensure efficient patient handoffs.
Work closely with nursing supervisors, charge nurses, and registration staff to determine bed availability and ensure timely assignment of account numbers.
Accurately document all interactions and transfer details in Epic, following workflows and protocols for various transfer types.
Request and receive medical records and diagnostic images from referring facilities to support care coordination.
Assess patient symptoms, provide care advice, initiate protocols, and triage patients to appropriate levels of care using clinical guidelines.
Process medication refills per protocol, review EMRs, and relay critical lab results to on-call providers promptly.
Provide primary triage services for Prevea departments during non-clinic hours.
Education Qualifications
Graduation from an accredited and approved Nursing program – Required
Bachelor's Degree in Nursing – Preferred
Experience Qualifications
1–3 years Registered Nurse experience – Required
Skills and Abilities
Use nursing assessment and decision-making skills to promote optimal patient outcomes and ensure timely, appropriate care.
Skilled in establishing and maintaining effective work relationships with patients, medical staff, and the public.
Excellent interpersonal skills and behaviors.
Knowledge of common safety hazards and precautions to establish a safe work environment.
Competent in patient education/teaching.
Strong patient assessment skills on the tech phone in a high-volume, fast-paced environment.
Licenses and Certifications
Valid Registered Nurse Licensure with the state of Wisconsin – Upon Hire Required
CPR/BLS – Basic Life Support for Healthcare Providers certification from an approved program – Upon Hire Required
Physical Demands
Sit – Constantly
Stand – Rarely
Walk – Rarely
Drive – Rarely
Climb (Stairs/Ladders) – Rarely
Bend (Neck) – Occasionally
Bend (Waist) – Rarely
Squat – Rarely
Twist/Turn (Neck) – Frequently
Twist/Turn (Waist) – Occasionally
Lift/Carry 0–10 lbs. – Rarely
Lift/Carry 11–25 lbs. – Rarely
Lift/Carry 26–35 lbs. – Rarely
Lift/Carry 36–50 lbs. – Rarely
Push/Pull up to 10 lbs. – Occasionally
Push/Pull 11–25 lbs. – Occasionally
Push/Pull 26–35 lbs. – Occasionally
Push/Pull 36–50 lbs. – Occasionally
Push/Pull 51–75 lbs. – Occasionally
Push/Pull 76–100 lbs. – Rarely
Reach (Above shoulder level) – Occasionally
Reach (Below shoulder level) – Occasionally
Simple Grasping (Hands/Arms) – Constantly
Fine Manipulation (Hands/Arms) – Constantly
Gross Manipulation (Hands/Arms) – Frequently
Working Conditions Noise – Occasionally
Travel Requirements 5%
Hearing Requirements
Hears Whispers
Hears Whispers 3–8 feet – Constantly
Vision Requirements
Color Discrimination – Constantly
Near Vision (Correctable to Jaeger 2 or 20/40 binocular) – Constantly
Distance Vision (Correctable to Snellen chart 20/40 binocular) – Constantly
Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility document form upon hire. Prevea participates in E‑Verify. To learn more about E‑Verify, including your rights and responsibilities, please visit www.dhs.gov/E‑Verify.
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