Arizona Department of Economic Security
CASE MANAGER 3
Arizona Department of Economic Security, Phoenix, Arizona, United States, 85003
Overview
CASE MANAGER 3 – Job Location: Division of Developmental Disabilities (DDD), 8620 North 22nd Avenue, Phoenix, Arizona 85021. Posting details: Salary $53,000 - $55,000; Grade 18; Closing Date: November 9, 2025. The Department of Economic Security (DES) works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Its mission is to strengthen individuals, families, and communities for a better quality of life. This position is within DES-DDD and focuses on delivering person-centered services to individuals with developmental disabilities and their families. Job Duties
Drive a vehicle to conduct onsite visits to members' homes, schools and/or program sites to develop relationships and discuss service needs and supports. Develop, review, monitor and evaluate Person-Centered Service Plans (PCSP) in accordance with mandated timelines; document progress and referrals to community agencies. Facilitate meetings and program visits to assist with member/family choices; complete referrals for assessed/covered services. Collaborate with community agencies to provide assistance and support to members and families in crisis. Write comprehensive progress notes and maintain case records; prepare reports and complete special projects; attend staffing meetings, trainings and other meetings (including statewide travel); confer with supervisor; act as Supervisor in the Supervisor's absence. Knowledge, Skills & Abilities (KSAs)
HIPAA compliance and privacy requirements. Knowledge of community resources, medical and behavioral health issues and terminology. Knowledge of methods, procedures, and techniques used in the development of Person-Centered Service Plans (PCSP). Federal and State statutes and agency policies and procedures related to care and assistance for individuals with developmental disabilities. Principles and practices of case management. Skills
Initiating, developing, and maintaining member service plans. Interviewing, counseling, and interacting with members and families. Problem identification and resolution. Abilities
Work independently and within diverse work teams. Lead a team of Support Coordinators in the absence of the supervisor. Maintain confidentiality. Drive a motor vehicle. Pre-Employment Requirements
Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), Psychology, Special Education or Counseling AND have at least one year experience providing case management services to persons who are elderly and/or with physical or developmental disabilities and/or with Serious Mental Illness (SMI); OR have a minimum of two years’ experience in case management for the same populations. A Bachelor's Degree in Human Services, Behavioral Science or related field AND at least one year of case management experience with the same populations OR at least three years’ experience working with individuals with intellectual or developmental disabilities. Driver's License: must possess a current, valid driver’s license and complete required training; maintain acceptable driving records; and comply with applicable vehicle insurance requirements. Valid Level One fingerprint clearance card. Candidates may be subject to checks of the Department of Child Safety Central Registry and the Adult Protective Services Registry. Background and reference checks required; successful completion of processes and accommodation as needed. All newly hired State employees must complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits
Comprehensive benefits package including medical, dental, life, and short-term disability coverage. Participation in the Arizona State Retirement System (ASRS) and long-term disability plans. 10 paid holidays per year; vacation and sick leave accruals as described by policy. Paid Parental Leave (up to 12 weeks per year) under a pilot program. Deferred compensation plan; wellness programs; tuition reimbursement; and other employee development opportunities. Rideshare and public transit subsidy; infant-at-work program; flexible schedules to support work/life balance. Contact
For questions about this opportunity, please contact Jared Dechantigny at 480-486-8723 or JDechantigny@azdes.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Requests for accommodations should be made as early as possible to arrange assistance.
#J-18808-Ljbffr
CASE MANAGER 3 – Job Location: Division of Developmental Disabilities (DDD), 8620 North 22nd Avenue, Phoenix, Arizona 85021. Posting details: Salary $53,000 - $55,000; Grade 18; Closing Date: November 9, 2025. The Department of Economic Security (DES) works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Its mission is to strengthen individuals, families, and communities for a better quality of life. This position is within DES-DDD and focuses on delivering person-centered services to individuals with developmental disabilities and their families. Job Duties
Drive a vehicle to conduct onsite visits to members' homes, schools and/or program sites to develop relationships and discuss service needs and supports. Develop, review, monitor and evaluate Person-Centered Service Plans (PCSP) in accordance with mandated timelines; document progress and referrals to community agencies. Facilitate meetings and program visits to assist with member/family choices; complete referrals for assessed/covered services. Collaborate with community agencies to provide assistance and support to members and families in crisis. Write comprehensive progress notes and maintain case records; prepare reports and complete special projects; attend staffing meetings, trainings and other meetings (including statewide travel); confer with supervisor; act as Supervisor in the Supervisor's absence. Knowledge, Skills & Abilities (KSAs)
HIPAA compliance and privacy requirements. Knowledge of community resources, medical and behavioral health issues and terminology. Knowledge of methods, procedures, and techniques used in the development of Person-Centered Service Plans (PCSP). Federal and State statutes and agency policies and procedures related to care and assistance for individuals with developmental disabilities. Principles and practices of case management. Skills
Initiating, developing, and maintaining member service plans. Interviewing, counseling, and interacting with members and families. Problem identification and resolution. Abilities
Work independently and within diverse work teams. Lead a team of Support Coordinators in the absence of the supervisor. Maintain confidentiality. Drive a motor vehicle. Pre-Employment Requirements
Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), Psychology, Special Education or Counseling AND have at least one year experience providing case management services to persons who are elderly and/or with physical or developmental disabilities and/or with Serious Mental Illness (SMI); OR have a minimum of two years’ experience in case management for the same populations. A Bachelor's Degree in Human Services, Behavioral Science or related field AND at least one year of case management experience with the same populations OR at least three years’ experience working with individuals with intellectual or developmental disabilities. Driver's License: must possess a current, valid driver’s license and complete required training; maintain acceptable driving records; and comply with applicable vehicle insurance requirements. Valid Level One fingerprint clearance card. Candidates may be subject to checks of the Department of Child Safety Central Registry and the Adult Protective Services Registry. Background and reference checks required; successful completion of processes and accommodation as needed. All newly hired State employees must complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits
Comprehensive benefits package including medical, dental, life, and short-term disability coverage. Participation in the Arizona State Retirement System (ASRS) and long-term disability plans. 10 paid holidays per year; vacation and sick leave accruals as described by policy. Paid Parental Leave (up to 12 weeks per year) under a pilot program. Deferred compensation plan; wellness programs; tuition reimbursement; and other employee development opportunities. Rideshare and public transit subsidy; infant-at-work program; flexible schedules to support work/life balance. Contact
For questions about this opportunity, please contact Jared Dechantigny at 480-486-8723 or JDechantigny@azdes.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Requests for accommodations should be made as early as possible to arrange assistance.
#J-18808-Ljbffr