Arizona Department of Economic Security
CASE MANAGER 2
Arizona Department of Economic Security, Phoenix, Arizona, United States, 85003
Job Location: 8620 North 22nd Avenue, Phoenix, Arizona 85021.
Salary: $49,000 - $51,000.
Closing Date: November 30, 2025.
Job Summary: Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. The Division of Developmental Disabilities (DDD) provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member‑driven. These services give individuals opportunities to exercise their rights and responsibilities of independent decision‑making and engagement in the community.
Job Duties
Drive a vehicle to conduct onsite visits to members' homes, schools, and/or program sites to develop relationships and discuss service needs and supports.
Develop, review, monitor, and evaluate Person‑Centered Service Plans (PCSPs) in accordance with mandated timeliness; document individual progress and concerns, and complete appropriate referrals to community agencies.
Facilitate meetings and program visits to assist with member/family choices; complete referrals for assessed/covered services.
Collaborate with community agencies to provide assistance and support to members and families in crisis.
Write comprehensive progress notes and maintain case records; prepare a variety of reports and complete special projects as required.
Knowledge, Skills & Abilities (KSAs)
Health Insurance Portability and Accountability Act (HIPAA)
Medical and behavioral health issues and terminology
Knowledge of methods, procedures, and techniques used in the development of PCSPs.
Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities.
Principles and practices of case management.
Skills
Developing, evaluating, and maintaining member service plans.
Interviewing, counseling, and interacting with members and family members.
Problem identification and resolution.
Abilities
Work independently and within diverse work teams.
Organize and manage a case load.
Document case files and information within required/mandated timelines.
Maintain confidentiality.
Drive a motor vehicle.
Pre‑Employment Requirements
Candidate must be an Arizona‑licensed Registered Nurse in good standing OR possess a Bachelor’s Degree in Social Work (SW), Psychology, Special Education, or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI); OR candidate must have a minimum of two (2) years' experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI).
A Bachelor's Degree in Human Services, Behavioral Science, or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI) OR have at least three (3) years' experience working with or for individuals with intellectual or developmental disabilities.
Driver's License Requirements: Must possess and retain a current, valid class‑appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. Must maintain acceptable driving records. Employees who drive on state business are subject to driver's license record checks.
Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41‑1968.
Candidates shall be subject to a search of both the Department of Child Safety Central Registry and the Adult Protective Services Registry.
Successfully pass background and reference checks; employment is contingent upon completion of the above‑mentioned process and the Agency's ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Benefits
Affordable medical, dental, life, and short‑term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans.
10 paid holidays per year.
Vacation time accrued at 4.00 hours bi‑weekly for the first 3 years.
Sick time accrued at 3.70 hours bi‑weekly.
Paid Parental Leave—up to 12 weeks per year for newborn or newly‑placed foster/adopted child (pilot program).
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement & employee development opportunities.
Flexible schedules to create a work/life balance.
Retirement State employees are required to participate in the Arizona State Retirement System (ASRS) after a 27‑week waiting period. The ASRS defined‑benefit plan provides for life‑long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax‑deferred retirement investments. On, or shortly after, your first day of work, you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines, and effective dates.
Contact Us For questions about this career opportunity, please contact Jared Dechantigny at 480‑486‑8723 or jdechantigny@azdes.gov.
Equal Opportunity/Reasonable Accommodation Employer The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480‑486‑8723 or jdechantigny@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
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Salary: $49,000 - $51,000.
Closing Date: November 30, 2025.
Job Summary: Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. The Division of Developmental Disabilities (DDD) provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member‑driven. These services give individuals opportunities to exercise their rights and responsibilities of independent decision‑making and engagement in the community.
Job Duties
Drive a vehicle to conduct onsite visits to members' homes, schools, and/or program sites to develop relationships and discuss service needs and supports.
Develop, review, monitor, and evaluate Person‑Centered Service Plans (PCSPs) in accordance with mandated timeliness; document individual progress and concerns, and complete appropriate referrals to community agencies.
Facilitate meetings and program visits to assist with member/family choices; complete referrals for assessed/covered services.
Collaborate with community agencies to provide assistance and support to members and families in crisis.
Write comprehensive progress notes and maintain case records; prepare a variety of reports and complete special projects as required.
Knowledge, Skills & Abilities (KSAs)
Health Insurance Portability and Accountability Act (HIPAA)
Medical and behavioral health issues and terminology
Knowledge of methods, procedures, and techniques used in the development of PCSPs.
Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities.
Principles and practices of case management.
Skills
Developing, evaluating, and maintaining member service plans.
Interviewing, counseling, and interacting with members and family members.
Problem identification and resolution.
Abilities
Work independently and within diverse work teams.
Organize and manage a case load.
Document case files and information within required/mandated timelines.
Maintain confidentiality.
Drive a motor vehicle.
Pre‑Employment Requirements
Candidate must be an Arizona‑licensed Registered Nurse in good standing OR possess a Bachelor’s Degree in Social Work (SW), Psychology, Special Education, or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI); OR candidate must have a minimum of two (2) years' experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI).
A Bachelor's Degree in Human Services, Behavioral Science, or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI) OR have at least three (3) years' experience working with or for individuals with intellectual or developmental disabilities.
Driver's License Requirements: Must possess and retain a current, valid class‑appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. Must maintain acceptable driving records. Employees who drive on state business are subject to driver's license record checks.
Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41‑1968.
Candidates shall be subject to a search of both the Department of Child Safety Central Registry and the Adult Protective Services Registry.
Successfully pass background and reference checks; employment is contingent upon completion of the above‑mentioned process and the Agency's ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Benefits
Affordable medical, dental, life, and short‑term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans.
10 paid holidays per year.
Vacation time accrued at 4.00 hours bi‑weekly for the first 3 years.
Sick time accrued at 3.70 hours bi‑weekly.
Paid Parental Leave—up to 12 weeks per year for newborn or newly‑placed foster/adopted child (pilot program).
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement & employee development opportunities.
Flexible schedules to create a work/life balance.
Retirement State employees are required to participate in the Arizona State Retirement System (ASRS) after a 27‑week waiting period. The ASRS defined‑benefit plan provides for life‑long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax‑deferred retirement investments. On, or shortly after, your first day of work, you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines, and effective dates.
Contact Us For questions about this career opportunity, please contact Jared Dechantigny at 480‑486‑8723 or jdechantigny@azdes.gov.
Equal Opportunity/Reasonable Accommodation Employer The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480‑486‑8723 or jdechantigny@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
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