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Vibrant Emotional Health

Family Peer Advocate

Vibrant Emotional Health, New York, New York, us, 10261

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Position Title: Family Peer Advocate

Department: Family & Youth Peer Support Services

Reports to: Program Supervisor

Location: Bronx, NY; Hybrid-Fixed

Schedule: Full-time, Monday-Friday; Saturdays 9am-1pm and evening hours as needed

Pay Range: $29.23 - $32.97

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state‑of‑the‑art technology‑enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Position Overview Vibrant’s Family & Youth Peer Support Services are staffed by family advocates who have shared similar life experiences to other parents – including finding success in navigating the complexities of the child‑serving system. Family Peer Advocates are committed to the well‑being of all, demonstrate respect in every aspect of their work, and thrive in a collaborative team environment. They possess the skills to build and maintain strong relationships.

Duties/Responsibilities

Collaborate with families to assess their needs and link them to appropriate resources in their community

Share personal knowledge and experiences about the youth serving system

Partner with other staff members and teams of the Vibrant Alliance to provide supportive services

Conduct outreach and presentations to schools, early intervention programs, clinics, and other community‑based providers with a special emphasis on connecting with communities that have been historically hard to reach

Facilitate / co‑facilitate parenting education and support groups

Conduct home and community visits to meet the family in locations that allow for the best possible opportunity for assistance

Organize and support social and recreational activities for families

Create and maintain comprehensive documentation of the work completed with individuals and families

Additional duties as assigned

Required Skills/Abilities

The Family Peer Advocate (FPA) will be a parent/caregiver of a child who has experienced social, emotional, developmental, substance use, and/or behavioral challenges and has ‘lived experience’ navigating multiple child serving systems on behalf of their child(ren) with social, emotional, developmental, health and/or behavioral healthcare needs.

Strong written and verbal communication skills

Work flexible hours, as required

Bilingual and bicultural candidates are encouraged to apply

Required Qualifications

Able to complete the FPA credentialing process within 18 months of being hired

Proficiency in Microsoft Office products (Word, Excel, PowerPoint)

High School Diploma or GED

Physical Requirements

Mostly sedentary work; using standard office equipment including: a computer, keyboard, and telephone

Ability to work collaboratively with staff, program participants, service providers and other stakeholders

Ability to remain calm and composed under stress

Ability to respond to telephones and other auditory stimulation

Ability to evaluate/interpret information and make independent judgment/decisions

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