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CenterWell Pharmacy

Care Manager, Telephonic Nurse 2

CenterWell Pharmacy, Phoenix, Arizona, United States

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Overview Care Manager, Telephonic Nurse 2 at CenterWell Pharmacy. This range is provided by CenterWell Pharmacy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $71,100.00/yr - $97,800.00/yr

Responsibilities

Assess and evaluate the conditions of our members, with a focus on medication therapy, through telephonic interactions to ensure they achieve and maintain optimal wellness.

Develop and implement comprehensive care plans, monitor patient progress through regular assessments, and provide medication education via advanced telecommunication systems.

Work in the Patient Management Program focusing on individuals with specialized and complex health conditions, including autoimmune disorders, pulmonary diseases, neuromuscular disorders, infectious diseases, cancer(s), and other rare ailments.

Operate within established protocols and guidelines, demonstrating strong clinical expertise and exceptional communication while working independently.

Adhere to the provided schedule with inbound and outbound tasks; include two late nights per week and a Friday night late-night rotation as applicable; overtime may be required.

Schedule & Travel This is a remote position with a set schedule provided daily. Typical hours are 9:00–17:30 EST Monday–Friday or 10:00–18:30 EST. Two late nights per week (11:30–20:00 EST) and a rotating Friday night late shift (11:30–20:00 EST) may be required. Overtime and a holiday rotation are possible. Travel: Occasional travel to Humana's offices for training or meetings may be required.

Required Qualifications

Bachelors of Science in Nursing

3–5 years of clinical acute care experience

Licensed Registered Nurse (RN) in the appropriate state with no disciplinary action

Must live in OH, KY, FL, AZ, or TX

Comprehensive knowledge of Microsoft Office (Word, Excel, Outlook)

Managed care experience

Passionate about contributing to an organization focused on improving consumer experiences

Bilingual English/Spanish

Preferred Qualifications

Experience with care management and patient education for adult acute care

Auto dialer experience

Pay & Benefits The compensation range reflects a good faith estimate of starting base pay for full-time (40 hours/week) employment at the time of posting. Pay may vary by geographic location and individual skills and experience. The base pay range is $71,100 - $97,800 per year. This job is eligible for a bonus incentive plan based on company and/or individual performance.

Benefits Humana, Inc. and its affiliates offer competitive benefits including medical, dental, and vision coverage, 401(k) retirement plan, paid time off, holidays, volunteer time off, parental and caregiver leave, disability coverage, life insurance, and other opportunities.

About Us About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services with home delivery, online fulfillment, and clinical services to improve health outcomes and medication adherence.

About CenterWell, a Humana company: CenterWell focuses on whole-person health and serves as a large provider network with diverse services. We employ clinicians dedicated to putting health first for patients, teammates, communities, and the company.

Equal Opportunity Employer Humana does not discriminate on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. We comply with applicable equal opportunity and affirmative action laws.

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