NYU Langone Health
Secretary II - NYU Langone Orthopedic Hospital *F/T 35 hrs per week, Monday - Fr
NYU Langone Health, New York, New York, us, 10261
Secretary II - NYU Langone Orthopedic Hospital
Job ID:
1149651_RR00110187
Hours:
35 hrs per week, Monday - Friday 9:00 AM - 5:00 PM
NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation's leading orthopedic and rheumatologic specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides some of the most advanced orthopedic programs in the region for musculoskeletal disorders and the largest pediatric orthopedic program in New York City. It is consistently ranked among the leading orthopedic centers nationwide by U.S. News and World Report. Our expert physicians combine extensive experience and research with the latest technology for bone and joint problems that affect patients’ ability to function. We specialize in Orthopedic Surgery, Rheumatology, Neurology, and Radiology. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
Position Summary We have an exciting opportunity to join our team as a Secretary II. In this role, the successful candidate is responsible for providing basic front‑desk support for clinical intake operations and may assist less senior staff with completing intake‑related duties.
Job Responsibilities
Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged.
Schedules routine appointments and follow‑ups for visits and procedures that do not require or have already been pre‑authorized. Prepares the daily schedule. Refers all inquiries regarding pre‑authorizations/certifications to the Medical Secretary.
Maintains and receives files for area. Maintains files in organized and up‑to‑date manner to facilitate retrieval. Completes filing in accordance with departmental procedures. Sorts and distributes documents and forms for area section. Distributes materials according to content of communications and departmental procedures. Logs materials with respect to time and data when applicable. Processes incoming and outgoing documents. Completes forms neatly. Secures appropriate signatures and forwards documents/forms to correct destination based on pertinent Medical Center procedures. Maintains copy for files. Faxes documents as per departmental procedures.
Maintains supplies and cleanliness of space, restocks supplies as needed. Notifies supervisor of any shortage of supplies.
Performs other related duties as needed by providers and supervisors.
May assist, provide guidance and/or train less senior staff with completing intake‑related duties.
Prepares simple, routine memorandum letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. May maintain routine calendar, assist in basic preparation for conferences and related duties.
Provides reception assistance (greet patients, answer calls, direct requests to appropriate individuals). Screens telephone callers in a pleasant and professional manner; handles calls, takes messages, or directs caller to appropriate person or area.
Responsible for patient check‑in and check‑out. Gathers all patient demographic related data and materials from patients and/or representatives. Obtains insurance information (ID card, member/group numbers, etc.), verifies insurance eligibility electronically, takes their picture, and asks them to use Patient Secure. On subsequent visits, verifies demographic info and makes any necessary edits. Collects and asks patients to sign patient‑related documents including HIPAA, MSPQ, ABN, etc. Follows up with patients and/or their representatives, physician offices, etc., to gather missing data and materials to complete the intake process, or refers to more senior staff.
Scans all necessary documents (insurance cards, lab requisitions, etc.) into the intake system.
Monitors intake work queue for timely completion.
Refers patients who have a question regarding insurance coverage or are in need of counsel on financial matters based on established criteria (e.g., denial of electronic insurance eligibility, ABN questions/concerns, questions regarding insurance or pay‑or restrictions, making payment, multi‑plan determinations, any and all issues/questions/concerns relating to financial matters) to the Business Office Associate.
Maintains cooperative and professional relationships with physicians, nurses, and office and clinical staff.
Types routine material such as forms and letters, envelopes, etc. Types materials neatly, accurately and according to instructions. Writes materials clearly and legibly.
Minimum Qualifications High School diploma. Three (3) years of relevant clerical experience. Knowledge of medical terminology. Background in computer literacy preferred. Light, accurate keyboarding skills required. Excellent organizational, interpersonal and communication skills required.
Preferred Qualifications Knowledge of computer‑based scheduling and appointment programs. Excellent telephone skills. Prior physician practice experience.
Qualified candidates must be able to effectively communicate with all levels of the organization.
Benefits and Wellness NYU Langone Orthopedic Hospital provides its staff with far more than just a place to work. In addition to a comprehensive benefits and wellness package, employees have access to financial security benefits, a generous time‑off program, employee resource groups for peer support, and a holistic wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care. This allows employees to focus on what truly matters.
Equal Opportunity Employer NYU Langone Orthopedic Hospital is an equal opportunity employer and is committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. View Know Your Rights: Workplace discrimination is illegal.
Salary Transparency NYU Langone Health provides a salary range to comply with the New York state law on salary transparency. The salary range for the role is $60,019.85 – $64,273.53 annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need.
Contact To view the Pay Transparency Notice, please click here.
Additional Information Seniority Level: Not applicable
Employment Type: Full‑time
Job Function: Other
Industry: Hospitals and Health Care
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1149651_RR00110187
Hours:
35 hrs per week, Monday - Friday 9:00 AM - 5:00 PM
NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation's leading orthopedic and rheumatologic specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides some of the most advanced orthopedic programs in the region for musculoskeletal disorders and the largest pediatric orthopedic program in New York City. It is consistently ranked among the leading orthopedic centers nationwide by U.S. News and World Report. Our expert physicians combine extensive experience and research with the latest technology for bone and joint problems that affect patients’ ability to function. We specialize in Orthopedic Surgery, Rheumatology, Neurology, and Radiology. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
Position Summary We have an exciting opportunity to join our team as a Secretary II. In this role, the successful candidate is responsible for providing basic front‑desk support for clinical intake operations and may assist less senior staff with completing intake‑related duties.
Job Responsibilities
Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged.
Schedules routine appointments and follow‑ups for visits and procedures that do not require or have already been pre‑authorized. Prepares the daily schedule. Refers all inquiries regarding pre‑authorizations/certifications to the Medical Secretary.
Maintains and receives files for area. Maintains files in organized and up‑to‑date manner to facilitate retrieval. Completes filing in accordance with departmental procedures. Sorts and distributes documents and forms for area section. Distributes materials according to content of communications and departmental procedures. Logs materials with respect to time and data when applicable. Processes incoming and outgoing documents. Completes forms neatly. Secures appropriate signatures and forwards documents/forms to correct destination based on pertinent Medical Center procedures. Maintains copy for files. Faxes documents as per departmental procedures.
Maintains supplies and cleanliness of space, restocks supplies as needed. Notifies supervisor of any shortage of supplies.
Performs other related duties as needed by providers and supervisors.
May assist, provide guidance and/or train less senior staff with completing intake‑related duties.
Prepares simple, routine memorandum letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. May maintain routine calendar, assist in basic preparation for conferences and related duties.
Provides reception assistance (greet patients, answer calls, direct requests to appropriate individuals). Screens telephone callers in a pleasant and professional manner; handles calls, takes messages, or directs caller to appropriate person or area.
Responsible for patient check‑in and check‑out. Gathers all patient demographic related data and materials from patients and/or representatives. Obtains insurance information (ID card, member/group numbers, etc.), verifies insurance eligibility electronically, takes their picture, and asks them to use Patient Secure. On subsequent visits, verifies demographic info and makes any necessary edits. Collects and asks patients to sign patient‑related documents including HIPAA, MSPQ, ABN, etc. Follows up with patients and/or their representatives, physician offices, etc., to gather missing data and materials to complete the intake process, or refers to more senior staff.
Scans all necessary documents (insurance cards, lab requisitions, etc.) into the intake system.
Monitors intake work queue for timely completion.
Refers patients who have a question regarding insurance coverage or are in need of counsel on financial matters based on established criteria (e.g., denial of electronic insurance eligibility, ABN questions/concerns, questions regarding insurance or pay‑or restrictions, making payment, multi‑plan determinations, any and all issues/questions/concerns relating to financial matters) to the Business Office Associate.
Maintains cooperative and professional relationships with physicians, nurses, and office and clinical staff.
Types routine material such as forms and letters, envelopes, etc. Types materials neatly, accurately and according to instructions. Writes materials clearly and legibly.
Minimum Qualifications High School diploma. Three (3) years of relevant clerical experience. Knowledge of medical terminology. Background in computer literacy preferred. Light, accurate keyboarding skills required. Excellent organizational, interpersonal and communication skills required.
Preferred Qualifications Knowledge of computer‑based scheduling and appointment programs. Excellent telephone skills. Prior physician practice experience.
Qualified candidates must be able to effectively communicate with all levels of the organization.
Benefits and Wellness NYU Langone Orthopedic Hospital provides its staff with far more than just a place to work. In addition to a comprehensive benefits and wellness package, employees have access to financial security benefits, a generous time‑off program, employee resource groups for peer support, and a holistic wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care. This allows employees to focus on what truly matters.
Equal Opportunity Employer NYU Langone Orthopedic Hospital is an equal opportunity employer and is committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. View Know Your Rights: Workplace discrimination is illegal.
Salary Transparency NYU Langone Health provides a salary range to comply with the New York state law on salary transparency. The salary range for the role is $60,019.85 – $64,273.53 annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need.
Contact To view the Pay Transparency Notice, please click here.
Additional Information Seniority Level: Not applicable
Employment Type: Full‑time
Job Function: Other
Industry: Hospitals and Health Care
#J-18808-Ljbffr