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BOXABL

Customer Service Specialist

BOXABL, North Las Vegas, Nevada, United States, 89095

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Overview Welcome to Boxabl, where innovation meets purpose! Based in Las Vegas, NV, our mission is to revolutionize housing by making home ownership affordable, durable, and sustainable for everyone. We design and manufacture high-quality, foldable auxiliary dwelling units (ADUs) that are changing the future of construction. We value team players who thrive in fast-paced, solution-driven environments.

Your Role: What You’ll Do As a

Customer Service Specialist , you are the voice of

Boxabl —the first point of contact for our customers. Your mission is to provide friendly, knowledgeable, and solution-focused service that builds loyalty and keeps our clients informed and excited about our groundbreaking products.

Key Responsibilities

Provide introductory and product info to new customers

Respond to customer calls, emails, and inquiries promptly

Ensure ongoing satisfaction by following up after purchases

Troubleshoot product-related concerns

Handle inbound leads via text, email, or phone call

Qualify leads to send to our internal and external sales team

Escalate complex issues when needed

Collaborate with the customer service team on communication strategies

Assist with other tasks as assigned

What You Bring to the Table We’re looking for someone who brings

energy, empathy, and focus

to every customer interaction.

Desired Skills & Experience

Analytical and problem-solving skills

Excellent interpersonal and communication abilities

Ability to multitask and manage a high volume of interactions

Strong time management and organizational habits

Positive attitude with patience and professionalism

Team-oriented with a collaborative mindset

Work Environment & Physical Expectations You’ll work in a

collaborative open-office setting

with occasional visits to the factory floor. You should be comfortable with:

Sitting at a desk for extended periods

Using a laptop, desktop, scanner, printer, etc.

Verbally communicating with customers and coworkers clearly and efficiently

Ready to Apply? Join a company where your customer-first mindset will make a real difference!

Learn more about us: www.boxabl.com

Contact: +1 (702) 500-9000

Address: 5345 E N Belt Rd. North Las Vegas, NV 89115

Seniority level Entry level

Employment type Full-time

Job function Other

Industries Construction

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