Parloa GmbH
GSI Partnerships Manager - (Conversational AI & Agentic AI)
Parloa GmbH, New York, New York, us, 10261
Overview
GSI Partnerships Manager - Conversational AI & Agentic AI New York Office YOUR MISSION
As our
GSI Partnerships Manager , your mission is to establish, manage, and expand strategic relationships with
global system integrators (GSIs)
to accelerate Parloa's growth in the
Conversational AI and Agentic AI
markets. You will position Parloa as the preferred AI partner for GSIs by aligning our platform capabilities with their service offerings, co-developing joint solutions and industry-specific IP, and driving global activation and consumption growth. By doing so, you will unlock scalable revenue streams, enable transformational client outcomes, and ensure GSIs are deeply embedded in Parloa’s partner ecosystem worldwide. WHAT YOU WILL DO
Identify, recruit, and grow GSIs globally
(Accenture, Deloitte, TCS, Infosys, Capgemini, Wipro, etc.) as strategic partners, ensuring consistent activation across regions. Develop and execute joint business plans
with GSI partners, aligning on market strategy, solution roadmaps, consumption targets, and account pursuits. Drive consumption of Parloa solutions
by embedding our Conversational and Agentic AI capabilities into large-scale GSI-led transformation programs. Build co-sell motions
with GSIs: create joint go-to-market strategies, execute joint pursuits, and support end-to-end customer transformation programs. Develop and package joint IP and industry-specific offerings
that combine Parloa’s AI platform with GSI expertise to address vertical use cases (e.g., banking compliance, telco CX, healthcare automation). Enable GSI partner success
by aligning sales, solution engineering, product, and enablement teams to accelerate onboarding, training, and certification. Ensure global scalability
of GSI partnerships by replicating best practices, fostering knowledge-sharing, and building repeatable frameworks across regions. Influence C-level relationships
within GSIs to secure executive sponsorship, joint investments, and long-term strategic alignment. Collaborate cross-functionally
with Parloa Sales, Marketing, Product, and Customer Success to ensure seamless integration of GSI-led opportunities into Parloa’s growth engine. WHAT YOU BRING TO THE TABLE
10+ years of experience in
strategic alliance management, partner sales, or GSI relationship management
in enterprise software or SaaS. Proven track record of
building and scaling GSI alliances globally
that deliver measurable revenue, consumption, and market impact. Strong executive network within major GSIs (Accenture, Deloitte, Capgemini, Infosys, TCS, Cognizant, Wipro, etc.). Expertise in
Conversational AI, Agentic AI, and Customer Experience transformation —able to articulate Parloa’s differentiated value proposition to GSIs and their clients. Experience designing
joint IP and vertical-specific solutions
with GSIs. Strong commercial acumen: able to build and negotiate joint GTM agreements, revenue models, and consumption-based incentives. Excellent communication, negotiation, and stakeholder management skills—comfortable presenting to executive leadership. Strategic thinker with operational discipline: capable of balancing long-term alliance development with near-term sales execution. WHAT'S IN IT FOR YOU
Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture, and enjoy an immersive onboarding experience in Berlin to dive into our product and culture. Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI. A beautiful office with flair in the heart of NYC with all the conveniences, such as social area, snacks, and drinks. Competitive compensation and equity package. Flexible working hours, unlimited PTO, and travel opportunities. Access to a training and development budget for continuous professional growth. ClassPass membership, Nilo Health, Health insurance, weekly sponsored office lunches. Regular team events, game nights, and other social activities. Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days. YOUR RECRUITING PROCESS AT PARLOA
OTE Salary Range - $180,000 - $250,000 Salary Range: $180,000 - $250,000 USD WHY PARLOA?
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. Apply for this job
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GSI Partnerships Manager - Conversational AI & Agentic AI New York Office YOUR MISSION
As our
GSI Partnerships Manager , your mission is to establish, manage, and expand strategic relationships with
global system integrators (GSIs)
to accelerate Parloa's growth in the
Conversational AI and Agentic AI
markets. You will position Parloa as the preferred AI partner for GSIs by aligning our platform capabilities with their service offerings, co-developing joint solutions and industry-specific IP, and driving global activation and consumption growth. By doing so, you will unlock scalable revenue streams, enable transformational client outcomes, and ensure GSIs are deeply embedded in Parloa’s partner ecosystem worldwide. WHAT YOU WILL DO
Identify, recruit, and grow GSIs globally
(Accenture, Deloitte, TCS, Infosys, Capgemini, Wipro, etc.) as strategic partners, ensuring consistent activation across regions. Develop and execute joint business plans
with GSI partners, aligning on market strategy, solution roadmaps, consumption targets, and account pursuits. Drive consumption of Parloa solutions
by embedding our Conversational and Agentic AI capabilities into large-scale GSI-led transformation programs. Build co-sell motions
with GSIs: create joint go-to-market strategies, execute joint pursuits, and support end-to-end customer transformation programs. Develop and package joint IP and industry-specific offerings
that combine Parloa’s AI platform with GSI expertise to address vertical use cases (e.g., banking compliance, telco CX, healthcare automation). Enable GSI partner success
by aligning sales, solution engineering, product, and enablement teams to accelerate onboarding, training, and certification. Ensure global scalability
of GSI partnerships by replicating best practices, fostering knowledge-sharing, and building repeatable frameworks across regions. Influence C-level relationships
within GSIs to secure executive sponsorship, joint investments, and long-term strategic alignment. Collaborate cross-functionally
with Parloa Sales, Marketing, Product, and Customer Success to ensure seamless integration of GSI-led opportunities into Parloa’s growth engine. WHAT YOU BRING TO THE TABLE
10+ years of experience in
strategic alliance management, partner sales, or GSI relationship management
in enterprise software or SaaS. Proven track record of
building and scaling GSI alliances globally
that deliver measurable revenue, consumption, and market impact. Strong executive network within major GSIs (Accenture, Deloitte, Capgemini, Infosys, TCS, Cognizant, Wipro, etc.). Expertise in
Conversational AI, Agentic AI, and Customer Experience transformation —able to articulate Parloa’s differentiated value proposition to GSIs and their clients. Experience designing
joint IP and vertical-specific solutions
with GSIs. Strong commercial acumen: able to build and negotiate joint GTM agreements, revenue models, and consumption-based incentives. Excellent communication, negotiation, and stakeholder management skills—comfortable presenting to executive leadership. Strategic thinker with operational discipline: capable of balancing long-term alliance development with near-term sales execution. WHAT'S IN IT FOR YOU
Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture, and enjoy an immersive onboarding experience in Berlin to dive into our product and culture. Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI. A beautiful office with flair in the heart of NYC with all the conveniences, such as social area, snacks, and drinks. Competitive compensation and equity package. Flexible working hours, unlimited PTO, and travel opportunities. Access to a training and development budget for continuous professional growth. ClassPass membership, Nilo Health, Health insurance, weekly sponsored office lunches. Regular team events, game nights, and other social activities. Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days. YOUR RECRUITING PROCESS AT PARLOA
OTE Salary Range - $180,000 - $250,000 Salary Range: $180,000 - $250,000 USD WHY PARLOA?
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics. Apply for this job
Indicates required fields have been simplified for readability in the refined description.
#J-18808-Ljbffr