True Health
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Patient Service Representative
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True Health 1 day ago Be among the first 25 applicants Join to apply for the
Patient Service Representative
role at
True Health Job Summary
Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process. Job Summary
Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process.
Primary Functions
Provide a courteous, professional working environment Maintain effective communication with patients, coworkers, and supervisor Maintain efficient patient flow Update patient demographics Interview patients for sliding fee scale services and update eligibility Verify insurance and set eligibility dates in system Call and remind patients to bring missing information to their appointment Collect payments and patient-responsible balances Post charges to patient accounts Scan and import demographic and clinical documentation into patient charts Schedule appointments as needed Monitor patient schedule to accommodate walk-in patients Direct patients to the proper department for assistance Answer multi-line telephone system Operate office equipment, i.e. fax, copier, computer, and credit card machine Provide copies of patient medical records as requested Contribute to the positive image of the front office operations Other responsibilities as assigned
Education And Experience
High school diploma or equivalent is required
Knowledge, Skills, And Abilities
Customer-friendly attitude Knowledge of ICD-10 and CPT codes Money and balancing skills Knowledge of bank deposits Good communication skills Ability to function effectively under stress Good evaluative judgment Computer literacy Ability to perform accurate data entry Ability to work well with people Ability to multi-task
Additional Qualifications
Bilingual (English/Spanish/Creole) a plus. One year experience preferred.
RELATIONSHIP REPORTING
Reports to the Center Manager
Physical Requirements
Ability to sit and view a computer screen for extended periods of time Ability to perform repetitive hand and wrist motions for extended periods of time Ability to handle and/or feel objects, tools, etc. Ability to frequently walk, stand, and reach with hands and arms Ability to occasionally climb, balance, stoop, kneel, crouch, or crawl Ability to occasionally lift and/or move up to 25 pounds Vision abilities must include vision, color vision, depth perception, and ability to adjust focus
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care, Medical Practices, and Non-profit Organizations Referrals increase your chances of interviewing at True Health by 2x Get notified about new Patient Service Representative jobs in
Orlando, FL . Greater Orlando $14.00-$16.00 9 months ago Patient Service Representative - Dr. Phillips
Greater Orlando $14.00-$16.00 9 months ago Medical Scheduler - $2,000 Sign-on Bonus
Orlando, FL $40,000.00-$100,000.00 1 month ago Scheduling / Registration Specialist - Endoscopy Dept - Bayfront Health
Altamonte Springs, FL $18.00-$22.00 2 weeks ago Part Time Associate Patient Care Coordinator
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Patient Service Representative
role at
True Health 1 day ago Be among the first 25 applicants Join to apply for the
Patient Service Representative
role at
True Health Job Summary
Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process. Job Summary
Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process.
Primary Functions
Provide a courteous, professional working environment Maintain effective communication with patients, coworkers, and supervisor Maintain efficient patient flow Update patient demographics Interview patients for sliding fee scale services and update eligibility Verify insurance and set eligibility dates in system Call and remind patients to bring missing information to their appointment Collect payments and patient-responsible balances Post charges to patient accounts Scan and import demographic and clinical documentation into patient charts Schedule appointments as needed Monitor patient schedule to accommodate walk-in patients Direct patients to the proper department for assistance Answer multi-line telephone system Operate office equipment, i.e. fax, copier, computer, and credit card machine Provide copies of patient medical records as requested Contribute to the positive image of the front office operations Other responsibilities as assigned
Education And Experience
High school diploma or equivalent is required
Knowledge, Skills, And Abilities
Customer-friendly attitude Knowledge of ICD-10 and CPT codes Money and balancing skills Knowledge of bank deposits Good communication skills Ability to function effectively under stress Good evaluative judgment Computer literacy Ability to perform accurate data entry Ability to work well with people Ability to multi-task
Additional Qualifications
Bilingual (English/Spanish/Creole) a plus. One year experience preferred.
RELATIONSHIP REPORTING
Reports to the Center Manager
Physical Requirements
Ability to sit and view a computer screen for extended periods of time Ability to perform repetitive hand and wrist motions for extended periods of time Ability to handle and/or feel objects, tools, etc. Ability to frequently walk, stand, and reach with hands and arms Ability to occasionally climb, balance, stoop, kneel, crouch, or crawl Ability to occasionally lift and/or move up to 25 pounds Vision abilities must include vision, color vision, depth perception, and ability to adjust focus
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care, Medical Practices, and Non-profit Organizations Referrals increase your chances of interviewing at True Health by 2x Get notified about new Patient Service Representative jobs in
Orlando, FL . Greater Orlando $14.00-$16.00 9 months ago Patient Service Representative - Dr. Phillips
Greater Orlando $14.00-$16.00 9 months ago Medical Scheduler - $2,000 Sign-on Bonus
Orlando, FL $40,000.00-$100,000.00 1 month ago Scheduling / Registration Specialist - Endoscopy Dept - Bayfront Health
Altamonte Springs, FL $18.00-$22.00 2 weeks ago Part Time Associate Patient Care Coordinator
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr