Tompkins Community Bank
Commercial Real Estate Valuation Manager
Tompkins Community Bank, West Wyomissing, Pennsylvania, United States
Overview
Join to apply for the
Commercial Real Estate Valuation Manager
role at
Tompkins Community Bank . This position offers location flexibility and may be based at our Corporate Headquarters in Ithaca, NY, or at one of our regional offices in Batavia, NY; Brewster, NY; Syracuse, NY; or Wyomissing, PA.
Responsibilities
Directly supervise and mentor the bank’s Appraisal Division team and coordinate with external appraisal vendors to ensure efficient workflow and high performance.
Develop and maintain a sound appraisal, appraisal review, and evaluation program, establishing controls that promote compliance with federal and state appraisal regulations.
Review and approve complex real estate appraisals for compliance with USPAP, Interagency Appraisal and Evaluation Guidelines, and bank-specific policies, identifying and addressing any valuation risks or discrepancies.
Serve as a subject matter expert and resource in lending and workout strategies for all commercial real estate and appraisal matters.
Establish and maintain selection criteria and procedures to evaluate and monitor the ongoing performance of individuals and vendors who perform appraisals and evaluations.
Process optimization: Develop and streamline appraisal processes to reduce turnaround times while maintaining accuracy, integrating technology and best practices to support the bank's commercial and residential lending operations.
Collaboration and support: Partner with commercial lending, credit risk, and underwriting teams to provide valuation insights for loan approvals, portfolio monitoring, and portfolio reviews, advising on market trends, property types, and risk assessments for diverse collateral such as multifamily properties, commercial real estate, and residential developments.
Vendor management: Maintain an adequate panel of qualified appraisers, review appraiser performance periodically, remove poor-quality vendors, and continuously recruit and qualify new vendors as needed.
Assist the Commercial Collateral and Construction Management Officer with the development of an appropriate pricing structure for Real Estate valuation-related services offered by Tompkins Collateral and Construction Department.
Risk management: Contribute to enterprise risk management by analyzing appraisal data to identify emerging market risks, such as fluctuations in real estate values, and recommend mitigation strategies.
Reporting and analysis: Prepare executive reports on appraisal activities, including volume metrics, compliance rates, and key valuation trends, presenting findings to senior leadership and regulatory examiners as needed.
Training and development: Provide training to internal stakeholders on appraisal standards, market analysis, and regulatory updates to enhance overall lending acumen.
Contribute to the bank’s Credit Policy Committee Working Group with constructive improvements to collateral and construction administration processes, ensuring compliance with regulations, sound risk management, and efficient resource management.
As needed review Environmental Site Assessment reports for completeness, accuracy, and potential risks.
Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company’s compliance with all regulatory requirements, ensuring that the unit and all personnel adhere to the same.
Manage assigned team as required and perform special projects as needed.
Qualifications
Bachelor’s degree in a related field.
MAI or AI‑GRS certification.
Minimum of twelve (12) plus years of experience in real estate appraisals, with at least five (5) years as an active fee appraiser.
Proficient interpersonal relations, strong communication skills, and ability to adapt and operate in a fast‑paced environment with nominal supervision.
At least one active state appraiser license (Certified General Appraiser) for New York or Pennsylvania.
Experience reviewing Environmental Site Assessment reports preferred.
Ability to travel throughout the bank’s footprint; occasional overnight travel may be required.
In-depth knowledge of USPAP, FIRREA, and banking regulations governing appraisals.
Excellent leadership and interpersonal skills to manage teams and build cross‑functional relationships.
Proficiency with CoStar and Appraisal Ordering Operating systems preferred.
Exceptional attention to detail with a proven ability to manage multiple projects at various stages of the project lifecycle.
Benefits
Medical
Dental
Vision
401(k) Match
Profit Sharing
Paid Time Off
11 Holidays
Tuition Reimbursement
Free Parking throughout Tompkins Community Bank
Employee Referrals
Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non‑conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status, or status in any group protected by federal, state, or local law.
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Commercial Real Estate Valuation Manager
role at
Tompkins Community Bank . This position offers location flexibility and may be based at our Corporate Headquarters in Ithaca, NY, or at one of our regional offices in Batavia, NY; Brewster, NY; Syracuse, NY; or Wyomissing, PA.
Responsibilities
Directly supervise and mentor the bank’s Appraisal Division team and coordinate with external appraisal vendors to ensure efficient workflow and high performance.
Develop and maintain a sound appraisal, appraisal review, and evaluation program, establishing controls that promote compliance with federal and state appraisal regulations.
Review and approve complex real estate appraisals for compliance with USPAP, Interagency Appraisal and Evaluation Guidelines, and bank-specific policies, identifying and addressing any valuation risks or discrepancies.
Serve as a subject matter expert and resource in lending and workout strategies for all commercial real estate and appraisal matters.
Establish and maintain selection criteria and procedures to evaluate and monitor the ongoing performance of individuals and vendors who perform appraisals and evaluations.
Process optimization: Develop and streamline appraisal processes to reduce turnaround times while maintaining accuracy, integrating technology and best practices to support the bank's commercial and residential lending operations.
Collaboration and support: Partner with commercial lending, credit risk, and underwriting teams to provide valuation insights for loan approvals, portfolio monitoring, and portfolio reviews, advising on market trends, property types, and risk assessments for diverse collateral such as multifamily properties, commercial real estate, and residential developments.
Vendor management: Maintain an adequate panel of qualified appraisers, review appraiser performance periodically, remove poor-quality vendors, and continuously recruit and qualify new vendors as needed.
Assist the Commercial Collateral and Construction Management Officer with the development of an appropriate pricing structure for Real Estate valuation-related services offered by Tompkins Collateral and Construction Department.
Risk management: Contribute to enterprise risk management by analyzing appraisal data to identify emerging market risks, such as fluctuations in real estate values, and recommend mitigation strategies.
Reporting and analysis: Prepare executive reports on appraisal activities, including volume metrics, compliance rates, and key valuation trends, presenting findings to senior leadership and regulatory examiners as needed.
Training and development: Provide training to internal stakeholders on appraisal standards, market analysis, and regulatory updates to enhance overall lending acumen.
Contribute to the bank’s Credit Policy Committee Working Group with constructive improvements to collateral and construction administration processes, ensuring compliance with regulations, sound risk management, and efficient resource management.
As needed review Environmental Site Assessment reports for completeness, accuracy, and potential risks.
Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Company’s compliance with all regulatory requirements, ensuring that the unit and all personnel adhere to the same.
Manage assigned team as required and perform special projects as needed.
Qualifications
Bachelor’s degree in a related field.
MAI or AI‑GRS certification.
Minimum of twelve (12) plus years of experience in real estate appraisals, with at least five (5) years as an active fee appraiser.
Proficient interpersonal relations, strong communication skills, and ability to adapt and operate in a fast‑paced environment with nominal supervision.
At least one active state appraiser license (Certified General Appraiser) for New York or Pennsylvania.
Experience reviewing Environmental Site Assessment reports preferred.
Ability to travel throughout the bank’s footprint; occasional overnight travel may be required.
In-depth knowledge of USPAP, FIRREA, and banking regulations governing appraisals.
Excellent leadership and interpersonal skills to manage teams and build cross‑functional relationships.
Proficiency with CoStar and Appraisal Ordering Operating systems preferred.
Exceptional attention to detail with a proven ability to manage multiple projects at various stages of the project lifecycle.
Benefits
Medical
Dental
Vision
401(k) Match
Profit Sharing
Paid Time Off
11 Holidays
Tuition Reimbursement
Free Parking throughout Tompkins Community Bank
Employee Referrals
Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non‑conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status, or status in any group protected by federal, state, or local law.
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