Tompkins Community Bank
Commercial Real Estate Valuation Manager
Tompkins Community Bank, Northeast Ithaca, New York, United States
Overview
The Appraisal Division Manager leads the bank's appraisal management functions, overseeing the valuation of real estate collateral for commercial and multifamily lending portfolios. This role will manage a roster of appraisers, appraisal review forms, vendors, and internal staff, collaborating closely with lending, credit, and compliance teams to maintain high-quality asset valuations in a dynamic banking environment. This role also ensures compliance with regulatory standards, works with appraisers to ensure delivery of accurate and timely appraisal reports. In addition to governing these processes this role also performs appraisal reviews to ensure the bank’s collateral valuations are of high quality and reliable for lending purposes. This role will report directly to the Enterprise Credit Administration Officer and will support the Collateral and Construction Management Officer in assuring that policies and procedures are consistent with the Bank’s appetite for risk and for compliance with banking regulation. Responsibilities
Leadership and Team Management: Directly supervise and mentor the bank’s Appraisal Division team. Coordinate with external appraisal vendors to ensure efficient workflow and high performance. Foster a culture of accuracy, professionalism, and continuous improvement within the department. Appraisal Oversight: Develop and maintain a sound appraisal, appraisal review, and evaluation program for Tompkins Bank. Establish and maintain controls that promote compliance with federal and state appraisal regulations. Review and approve complex real estate appraisals for compliance with USPAP, Interagency Appraisal and Evaluation Guidelines, and bank-specific policies. Identify and address valuation risks or discrepancies. Serve as a Subject Matter Expert and resource in lending and workout strategies for all commercial real estate and appraisal matters. Establish and maintain selection criteria and procedures to evaluate and monitor the ongoing performance of individuals and vendors who perform appraisals and evaluations. Process Optimization: Develop and streamline appraisal processes to reduce turnaround times while maintaining accuracy. Integrate technology and best practices to support the bank's lending operations. Collaboration and Support: Partner with commercial lending, credit risk, and underwriting teams to provide valuation insights for loan approvals, portfolio monitoring, and portfolio reviews. Advise on market trends, property types, and risk assessments for collateral such as multifamily properties, commercial real estate, and residential developments. Vendor Management: Maintain an adequate panel of qualified appraisers, periodically review appraiser performance, remove poor-quality vendors, and continuously recruit and qualify new vendors where needed. Assist the Commercial Collateral and Construction Management Officer with developing a pricing structure for Real Estate valuation-related services offered by Tompkins Collateral and Construction Department. Risk Management: Contribute to enterprise risk management by analyzing appraisal data to identify emerging market risks and recommend mitigation strategies. Reporting and Analysis: Prepare executive reports on appraisal activities, including volume metrics, compliance rates, and key valuation trends. Present findings to senior leadership and regulatory examiners as needed. Training and Development: Provide training to internal stakeholders on appraisal standards, market analysis, and regulatory updates to enhance lending acumen. Contribute to the Bank’s Credit Policy Committee Working Group with improvements to collateral and construction administration processes, ensuring compliance with regs and sound risk management. Review Environmental Site Assessment reports for completeness, accuracy, and potential risks as needed. Adhere to internal policies, risk management practices, and regulatory requirements; ensure unit personnel comply as well. Manage assigned team as required and perform special projects as required. Qualifications
Bachelor’s degree in a related field. MAI or AI-GRS certification. A minimum of twelve (12) years of experience in real estate appraisals, with at least 5 years as an active fee appraiser. Proficient interpersonal relations, strong communication skills, and ability to operate in a fast-paced environment with nominal supervision. At least 1 active state appraiser license (Certified General Appraiser) for New York or Pennsylvania. Experience reviewing Environmental Site Assessment reports preferred. Ability to travel throughout the Bank’s footprint; occasional overnight travel may be required. In-depth knowledge of USPAP, FIRREA, and banking regulations governing appraisals. Excellent leadership and interpersonal skills to manage teams and build cross-functional relationships. Proficiency with CoStar and Appraisal Ordering Operating systems is preferred. Exceptional attention to detail with a proven ability to manage multiple projects at various stages of the project lifecycle. Benefits
Medical Dental Vision 401(k) Match Profit Sharing Paid Time Off 11 Holidays Tuition Reimbursement Free Parking throughout Tompkins Community Bank Employee Referrals Pay Range
USD $135,000.00 - USD $150,000.00 / Yr. Seniority level
Not Applicable Employment type
Full-time Job function
Finance and Sales Industries: Banking EEO Statement
Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. For more information, please click here
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The Appraisal Division Manager leads the bank's appraisal management functions, overseeing the valuation of real estate collateral for commercial and multifamily lending portfolios. This role will manage a roster of appraisers, appraisal review forms, vendors, and internal staff, collaborating closely with lending, credit, and compliance teams to maintain high-quality asset valuations in a dynamic banking environment. This role also ensures compliance with regulatory standards, works with appraisers to ensure delivery of accurate and timely appraisal reports. In addition to governing these processes this role also performs appraisal reviews to ensure the bank’s collateral valuations are of high quality and reliable for lending purposes. This role will report directly to the Enterprise Credit Administration Officer and will support the Collateral and Construction Management Officer in assuring that policies and procedures are consistent with the Bank’s appetite for risk and for compliance with banking regulation. Responsibilities
Leadership and Team Management: Directly supervise and mentor the bank’s Appraisal Division team. Coordinate with external appraisal vendors to ensure efficient workflow and high performance. Foster a culture of accuracy, professionalism, and continuous improvement within the department. Appraisal Oversight: Develop and maintain a sound appraisal, appraisal review, and evaluation program for Tompkins Bank. Establish and maintain controls that promote compliance with federal and state appraisal regulations. Review and approve complex real estate appraisals for compliance with USPAP, Interagency Appraisal and Evaluation Guidelines, and bank-specific policies. Identify and address valuation risks or discrepancies. Serve as a Subject Matter Expert and resource in lending and workout strategies for all commercial real estate and appraisal matters. Establish and maintain selection criteria and procedures to evaluate and monitor the ongoing performance of individuals and vendors who perform appraisals and evaluations. Process Optimization: Develop and streamline appraisal processes to reduce turnaround times while maintaining accuracy. Integrate technology and best practices to support the bank's lending operations. Collaboration and Support: Partner with commercial lending, credit risk, and underwriting teams to provide valuation insights for loan approvals, portfolio monitoring, and portfolio reviews. Advise on market trends, property types, and risk assessments for collateral such as multifamily properties, commercial real estate, and residential developments. Vendor Management: Maintain an adequate panel of qualified appraisers, periodically review appraiser performance, remove poor-quality vendors, and continuously recruit and qualify new vendors where needed. Assist the Commercial Collateral and Construction Management Officer with developing a pricing structure for Real Estate valuation-related services offered by Tompkins Collateral and Construction Department. Risk Management: Contribute to enterprise risk management by analyzing appraisal data to identify emerging market risks and recommend mitigation strategies. Reporting and Analysis: Prepare executive reports on appraisal activities, including volume metrics, compliance rates, and key valuation trends. Present findings to senior leadership and regulatory examiners as needed. Training and Development: Provide training to internal stakeholders on appraisal standards, market analysis, and regulatory updates to enhance lending acumen. Contribute to the Bank’s Credit Policy Committee Working Group with improvements to collateral and construction administration processes, ensuring compliance with regs and sound risk management. Review Environmental Site Assessment reports for completeness, accuracy, and potential risks as needed. Adhere to internal policies, risk management practices, and regulatory requirements; ensure unit personnel comply as well. Manage assigned team as required and perform special projects as required. Qualifications
Bachelor’s degree in a related field. MAI or AI-GRS certification. A minimum of twelve (12) years of experience in real estate appraisals, with at least 5 years as an active fee appraiser. Proficient interpersonal relations, strong communication skills, and ability to operate in a fast-paced environment with nominal supervision. At least 1 active state appraiser license (Certified General Appraiser) for New York or Pennsylvania. Experience reviewing Environmental Site Assessment reports preferred. Ability to travel throughout the Bank’s footprint; occasional overnight travel may be required. In-depth knowledge of USPAP, FIRREA, and banking regulations governing appraisals. Excellent leadership and interpersonal skills to manage teams and build cross-functional relationships. Proficiency with CoStar and Appraisal Ordering Operating systems is preferred. Exceptional attention to detail with a proven ability to manage multiple projects at various stages of the project lifecycle. Benefits
Medical Dental Vision 401(k) Match Profit Sharing Paid Time Off 11 Holidays Tuition Reimbursement Free Parking throughout Tompkins Community Bank Employee Referrals Pay Range
USD $135,000.00 - USD $150,000.00 / Yr. Seniority level
Not Applicable Employment type
Full-time Job function
Finance and Sales Industries: Banking EEO Statement
Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law. For more information, please click here
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