Corebridge Financial
Executive Support – Senior Technician – Jersey City, NJ
Corebridge Financial, Houston, Texas, United States, 77246
Join to apply for the
Executive Support – Senior Technician – Jersey City, NJ
role at
Corebridge Financial .
About Corebridge Financial At Corebridge Financial, we partner with financial professionals and institutions to enable more people to take action in their financial lives today and tomorrow.
About the Role The Executive Support – Senior Technician will provide holistic white‑glove IT support and services to our executives, board members, senior leadership and all internal/external VIPs. The role is based in Jersey City, NJ, and reports to the IT Executive Support and Services Leader.
Responsibilities
Deliver VIP/white‑glove IT support to executives, board members, senior leadership and investments across devices, applications, and collaboration platforms.
Provide hands‑on support for laptops, tablets, smartphones, video conferencing systems, and other executive technologies.
Ensure seamless operation of meetings, events, and presentations including remote and hybrid setups.
Manage executive hardware lifecycle including procurement, setup, imaging, deployment, and upgrades.
Act as a trusted technology advisor, anticipating and addressing executive needs proactively.
Collaborate with infrastructure, networking, and security teams to ensure secure, reliable IT experiences.
Monitor and resolve escalations quickly, minimizing downtime and impact in executive productivity.
Train executives and executive assistants on new technologies and digital workplace tools.
Participate in on‑call rotations and provide occasional off‑hours or travel support as needed.
Advocate for executive users and lead business cases and projects that pertain to the executive population.
Engage with L2 and engineering teams on behalf of executives and executive assistants.
Located in Jersey City with minimum 3 days in the office (hybrid).
Note: the place mentioned earlier of Houston was a mistake.
Qualifications Education & Experience
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
5+ years of IT support experience with at least 2 years supporting C‑Suite or senior executive, preferably in financial services.
Technical Skills
Expert knowledge of Windows and macOS environments.
Strong background with Microsoft 365, Teams, Outlook, OneDrive, SharePoint, and mobile device management (MDM).
Familiarity with enterprise networking, VPNs, and security tools.
Experience with video conferencing systems such as Teams Rooms, Webex, Poly, HP, Crestron, Logitech, etc.
Certifications that demonstrate competency in enterprise IT (A+, etc.) are a plus.
Professional Competencies
Exceptional communication, discretion, and customer service skills.
Ability to handle high‑pressure situations with calm and professionalism.
Strong problem‑solving and troubleshooting capabilities.
Highly organized, detail‑oriented, and proactive.
Flexibility to support executives outside of normal business hours or during travel.
Ground‑up understanding of enterprise technology on a large scale.
Willingness to travel for assigned senior executive (house calls, off‑sites).
Professional appearance; the role is very visible.
Compensation & Benefits Anticipated salary range: $95,000 to $110,000 for the Jersey City, NJ region at the commencement of employment. Candidate’s geographic location, skills, experience, and other qualifications will impact the final offer. The position also qualifies for a discretionary bonus per the incentive plan.
Benefits: Corebridge offers a comprehensive package including medical, dental, vision, retirement savings, employee assistance program, volunteer time off, paid time off, and additional wellness initiatives.
Work Location & Travel Based in Corebridge Financial’s Jersey City office with a hybrid working policy. Travel may include up to 25% of time.
Equal Opportunity & Accommodations Corebridge Financial is an equal opportunity employer and complies with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job‑related qualifications without regard to protected characteristics. The company is committed to providing reasonable accommodations to applicants and employees.
#J-18808-Ljbffr
Executive Support – Senior Technician – Jersey City, NJ
role at
Corebridge Financial .
About Corebridge Financial At Corebridge Financial, we partner with financial professionals and institutions to enable more people to take action in their financial lives today and tomorrow.
About the Role The Executive Support – Senior Technician will provide holistic white‑glove IT support and services to our executives, board members, senior leadership and all internal/external VIPs. The role is based in Jersey City, NJ, and reports to the IT Executive Support and Services Leader.
Responsibilities
Deliver VIP/white‑glove IT support to executives, board members, senior leadership and investments across devices, applications, and collaboration platforms.
Provide hands‑on support for laptops, tablets, smartphones, video conferencing systems, and other executive technologies.
Ensure seamless operation of meetings, events, and presentations including remote and hybrid setups.
Manage executive hardware lifecycle including procurement, setup, imaging, deployment, and upgrades.
Act as a trusted technology advisor, anticipating and addressing executive needs proactively.
Collaborate with infrastructure, networking, and security teams to ensure secure, reliable IT experiences.
Monitor and resolve escalations quickly, minimizing downtime and impact in executive productivity.
Train executives and executive assistants on new technologies and digital workplace tools.
Participate in on‑call rotations and provide occasional off‑hours or travel support as needed.
Advocate for executive users and lead business cases and projects that pertain to the executive population.
Engage with L2 and engineering teams on behalf of executives and executive assistants.
Located in Jersey City with minimum 3 days in the office (hybrid).
Note: the place mentioned earlier of Houston was a mistake.
Qualifications Education & Experience
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
5+ years of IT support experience with at least 2 years supporting C‑Suite or senior executive, preferably in financial services.
Technical Skills
Expert knowledge of Windows and macOS environments.
Strong background with Microsoft 365, Teams, Outlook, OneDrive, SharePoint, and mobile device management (MDM).
Familiarity with enterprise networking, VPNs, and security tools.
Experience with video conferencing systems such as Teams Rooms, Webex, Poly, HP, Crestron, Logitech, etc.
Certifications that demonstrate competency in enterprise IT (A+, etc.) are a plus.
Professional Competencies
Exceptional communication, discretion, and customer service skills.
Ability to handle high‑pressure situations with calm and professionalism.
Strong problem‑solving and troubleshooting capabilities.
Highly organized, detail‑oriented, and proactive.
Flexibility to support executives outside of normal business hours or during travel.
Ground‑up understanding of enterprise technology on a large scale.
Willingness to travel for assigned senior executive (house calls, off‑sites).
Professional appearance; the role is very visible.
Compensation & Benefits Anticipated salary range: $95,000 to $110,000 for the Jersey City, NJ region at the commencement of employment. Candidate’s geographic location, skills, experience, and other qualifications will impact the final offer. The position also qualifies for a discretionary bonus per the incentive plan.
Benefits: Corebridge offers a comprehensive package including medical, dental, vision, retirement savings, employee assistance program, volunteer time off, paid time off, and additional wellness initiatives.
Work Location & Travel Based in Corebridge Financial’s Jersey City office with a hybrid working policy. Travel may include up to 25% of time.
Equal Opportunity & Accommodations Corebridge Financial is an equal opportunity employer and complies with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job‑related qualifications without regard to protected characteristics. The company is committed to providing reasonable accommodations to applicants and employees.
#J-18808-Ljbffr