H&R Block
Receptionist
Join the H&R Block team as a seasonal Client Service Professional/Receptionist.
About H&R Block
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels they belong.
Job Overview
This role focuses on delivering an exceptional client experience by welcoming clients, answering phones, and coordinating services with tax professionals.
Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner.
Match clients with the best‑suited tax professional for their needs.
Schedule clients according to their preferences.
Ensure all client needs are met during service, whether in person, over the phone, or virtually.
Maintain office cleanliness and organization of resources with team members.
Perform other duties as assigned.
Required Qualifications
High school diploma or equivalent.
Ability to work a flexible schedule and/or in multiple locations.
Sales/marketing experience (preferred).
Preferred Experience
Experience working in a fast‑paced environment.
Previous customer service experience.
Ability to multi‑task.
Strong organizational and time‑management skills.
Computer proficiency with Microsoft Office.
Why Work for Us
Employee Assistance Program with Health Advocate.
Well‑being program “BetterYou”.
Neurodiversity and caregiver support.
Various discounts on everyday items and services.
Eligibility for Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.
Additional benefits including medical and prescription drug coverage and a retirement plan.
Pay
Pay range: $11.00 – $27.00/hr. Local minimum wage laws apply. Successful candidates may participate in incentive compensation and short‑term incentive plans.
Sponsored Job
Job ID: #6375
Job Details
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Administrative
Industries: Retail
Location
Union City, CA
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