Entergy
Job Title
Analyst I at Entergy
Job Summary
This position may be filled as an Analyst I, II, III or Sr. depending on the qualifications and/or experience of the candidate. The Outage Data Analyst supports Power Delivery operations centers by evaluating outage data, ensuring data accuracy and integrity, and responding to reporting requests on key performance measures and ad‑hoc data requests from Reliability Control Center (RCC) management. This role is critical to operational excellence and continuous improvement, with opportunities for growth and technical leadership at higher analyst levels.
Job Duties & Responsibilities
Ensure outage data accuracy by gathering, maintaining, evaluating, and updating reporting data from Entergy’s outage management system. Assist Distribution Operations Centers (DOCs) with operational model updates and software administration. Respond to ad‑hoc operational data requests from RCC management, customer service, and regulatory reporting groups. Provide insights for operational performance improvement through advanced data analysis against established metrics and trends. Support DOCs beyond normal business hours during storm events, ensuring outage data reporting requirements are met. Develop and present corrective action plans to RCC management. Promote a safe and error‑free workspace environment.
Minimum Requirements
Education: Bachelor’s Degree in a technical or business‑related field or equivalent work experience. Experience: Analyst I: 0‑2 years of professional experience; Analyst II: 2‑4 years; Analyst III: 4‑6 years; Analyst Sr: 6+ years.
Core Skills
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access). Experience with Entergy’s outage reporting tools preferred. Utility/distribution operations experience preferred. Analytical and programming experience preferred.
Forward‑Looking Technical Preferences
Experience with data visualization tools (e.g., Power BI, Tableau) for outage and performance reporting. Familiarity with cloud‑based data platforms (e.g., Azure, AWS) and modern data warehousing concepts. Proficiency in scripting and automation (e.g., Python, R, SQL) to streamline data analysis and reporting. Exposure to machine learning or AI‑driven analytics for predictive outage modeling and reliability forecasting. Ability to integrate and analyze data from IoT devices, smart grid sensors, and real‑time operational systems. Understanding of cybersecurity best practices for utility data management. Experience with collaborative platforms (e.g., Teams, SharePoint).
Abilities
Proactively identify opportunities to automate manual processes and improve data integrity. Communicate complex technical findings to non‑technical stakeholders. Stay current with industry trends in utility analytics, outage management, and digital transformation. Lead or participate in pilot projects for new technologies and process improvements.
Working Conditions & Additional Information
General office environment may require time at dispatch sites and some overnight travel. Employees must be available for additional hours, alternate locations, and extra duties during storms, outages, emergencies, or other situations as needed. Exempt employees may not receive overtime pay for these duties. Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
Location
Primary Location: Louisiana – Baton Rouge Other possible locations: Arkansas – Little Rock, Mississippi – Jackson, Texas – Beaumont
EEO Statement
The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
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Analyst I at Entergy
Job Summary
This position may be filled as an Analyst I, II, III or Sr. depending on the qualifications and/or experience of the candidate. The Outage Data Analyst supports Power Delivery operations centers by evaluating outage data, ensuring data accuracy and integrity, and responding to reporting requests on key performance measures and ad‑hoc data requests from Reliability Control Center (RCC) management. This role is critical to operational excellence and continuous improvement, with opportunities for growth and technical leadership at higher analyst levels.
Job Duties & Responsibilities
Ensure outage data accuracy by gathering, maintaining, evaluating, and updating reporting data from Entergy’s outage management system. Assist Distribution Operations Centers (DOCs) with operational model updates and software administration. Respond to ad‑hoc operational data requests from RCC management, customer service, and regulatory reporting groups. Provide insights for operational performance improvement through advanced data analysis against established metrics and trends. Support DOCs beyond normal business hours during storm events, ensuring outage data reporting requirements are met. Develop and present corrective action plans to RCC management. Promote a safe and error‑free workspace environment.
Minimum Requirements
Education: Bachelor’s Degree in a technical or business‑related field or equivalent work experience. Experience: Analyst I: 0‑2 years of professional experience; Analyst II: 2‑4 years; Analyst III: 4‑6 years; Analyst Sr: 6+ years.
Core Skills
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access). Experience with Entergy’s outage reporting tools preferred. Utility/distribution operations experience preferred. Analytical and programming experience preferred.
Forward‑Looking Technical Preferences
Experience with data visualization tools (e.g., Power BI, Tableau) for outage and performance reporting. Familiarity with cloud‑based data platforms (e.g., Azure, AWS) and modern data warehousing concepts. Proficiency in scripting and automation (e.g., Python, R, SQL) to streamline data analysis and reporting. Exposure to machine learning or AI‑driven analytics for predictive outage modeling and reliability forecasting. Ability to integrate and analyze data from IoT devices, smart grid sensors, and real‑time operational systems. Understanding of cybersecurity best practices for utility data management. Experience with collaborative platforms (e.g., Teams, SharePoint).
Abilities
Proactively identify opportunities to automate manual processes and improve data integrity. Communicate complex technical findings to non‑technical stakeholders. Stay current with industry trends in utility analytics, outage management, and digital transformation. Lead or participate in pilot projects for new technologies and process improvements.
Working Conditions & Additional Information
General office environment may require time at dispatch sites and some overnight travel. Employees must be available for additional hours, alternate locations, and extra duties during storms, outages, emergencies, or other situations as needed. Exempt employees may not receive overtime pay for these duties. Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
Location
Primary Location: Louisiana – Baton Rouge Other possible locations: Arkansas – Little Rock, Mississippi – Jackson, Texas – Beaumont
EEO Statement
The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
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