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SoulCycle

Regional Director, Retail

SoulCycle, Miami, Florida, us, 33222

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Company Description

OURSTORY :

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox,our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life.Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OURCODE :

We are passionate about high performance living and we practice what we preach – investing time inourown health and fitness.We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details . We never accept less than 110% to help each other deliver the Equinox experience and enableourmembers to get great results. We are obsessed with what’s new, what’s now, what’s next . Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

The Regional Director, Retail is fiscally responsible for oversight and execution of monthly sales plan achievement, bi-yearly inventory results and overall brand standards and operational efficiencies in all Shops in his / her designated territory. They are responsible for staffing positions and training all Managers and Associates to operate Shops according to standard. Directs and motivates the sales team in their territory to ensure the highest level of customer service to each and every Equinox member and guest.

The Regional Director, Retail also takes direction from the Retail Corporate team and their club management partners on business strategy and action plans, assisting them in ensuring maximum productivity and compliance with all company policies and procedures within their individual territory.

RESPONSIBILITIES Responsibilities include, but are not limited to the following :

TALENT MANAGEMENT

The Regional Director, Retail is the designated point-person for coaching, training and developing both new and tenured District Shop Managers, Area Shop Managers, Shop MODs and Associates in their territory

Recruits and maintains a staff that reflects the needs of the business

Trains, coaches and develops all levels of Shop staff

Creates a succession plan within the Region

SALES & SERVICE

Achievement of assigned monthly sales goals for their Region

Coaches and develops District Shop Managers, Area Shop Managers, MODs and Shop Associates in selling tactics, tools and understanding key business metrics

Ensures an unparalleled customer experience for all Equinox members and guests

Acts in the best interest of the Member when resolving issues

Maintain knowledge of all club and Shop services, programs and products

Understands the Member and Demographic of each Club in their territory

Personally engages in his / her clubs’ communities, and helps his / her Shop teams do the same

COMMUNICATES EFFECTIVELY

Engages the Shop Teams in a manner that is respectful, professional, inspirational and motivating

Imparts a point of view on company conference calls and during meetings / presentations

Ability to effectively share vision and point of view with his / her team and gain the their enthusiasm to ensure follow through

Provides global feedback and offers possible solutions to Retail Corporate team, and to club business partners

Keeps the all relevant parties abreast of Corporate communication through timely emails and verbal discussion

OPERATIONAL EXCELLENCE

Understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policies

Utilizes reporting to gain knowledge of the business and meets / exceeds trends and expectations

Understands how to make strategic moves based on reporting

Ensures both personal and team comprehension of all communication and training materials, and timely / accurate completion of all assigned operational tasks

Performs timely / holistic, formal and informal Shop Visit Audits

PRODUCT & PRESENTATION

Ensures that both The Shop and the Shop staff is reflective of the company brand standards; , through proper execution of merchandising and marketing direction, good housekeeping and organizational standards, and through adherence to The Shop dress code

Enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms

Ensures Shops within Area are visually enticing by adhering to stated standards, and through partnership with club business partners and the Retail Corporate team

DECISION MAKING

Seeks creative solutions to challenges

Adapts management style as needed based on audience

Understands how to spend time with each Shop efficiently and effectively, and implements best practices in personal scheduling

PROFESSIONAL DIMENSION

Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients

Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit

Complies with and enforces all company policies and procedures; embraces and supports company initiatives

Communicates clearly and effectively at all levels with both tact and diplomacy

Ability to self-assess and course-correct

Is successful through others and able to model expected behaviors

Is intuitive and acts with urgency to the needs of the internal and external customer

Receptive to feedback and able to modify as needed

Resolves personnel concerns fairly and in a timely manner

Qualifications To successfully perform in this role, the individual should meet the following minimum requirements and qualifications :

BS / BA degree or equivalent combination of education and experience sufficient to successfully perform essential functions of the job

Multi Store / Store Manager experience preferred

Proven leadership ability, and the ability to take direction

Experience in a customer service business; preferably in retail

Excellent verbal and written skills

Ability to communicate effectively in order to relay product knowledge and services

Basic computer skills and retail math knowledge

Hardworking and diligent, possessing both honesty and personal integrity

Excellent time management, organizational, problem solving and communication skills

Ability to utilize new techniques and ideas

Be available to work a varied schedule, based on the needs of our unique retail business

Physical requirements : lift / carry / move 40 lbs minimum including fixtures and product

Ability to actively supervise a sales floor

Able to travel to other Shops within the territory

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE

We offer competitive salary, benefits, and industry leading commission opportunities for club employees

Complimentary Club membership

Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer.

Must have a legal right to work in the United States.

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