State of New Hampshire
TRANSPORTATION MANAGEMENT COMMUNICATION SPECIALIST II, SHIFT LEADER
State of New Hampshire, Manchester, New Hampshire, United States
TRANSPORTATION MANAGEMENT COMMUNICATION SPECIALIST II, SHIFT LEADER
Apply for the Transportation Management Communications Specialist II Shift Leader role at the State of New Hampshire.
Base pay range:
$19.96/hr - $26.41/hr.
Department:
Department of Transportation, Bureau of Transportation Systems Management & Operations (TSMO), 110 Smokey Bear Boulevard, Concord, NH.
Position #21646
SUMMARY To perform skilled operation, management and maintenance of the Transportation Management Center’s Transportation Management System (TMC’s TMS) in emergency and non‑emergency conditions.
MINIMUM QUALIFICATIONS
Equivalent combination of 3 years of education and experience after completion of high school. Education and experience must be in a field or occupation including dispatching, communications, emergency response, information technology, or experience as a Transportation Management Communications Specialist I, or related field.
Valid driver’s license.
Selected candidate will undergo a fingerprint‑based criminal background check.
Must be willing to work an extended and/or flexible schedule, including nights, weekends and holidays, and may be required to report to work with little notice during transportation events and/or emergencies as needed.
Motor Vehicle Record (MVR) must meet the minimum standards as established by the hiring agency.
Trainee Option:
Not Applicable.
RESPONSIBILITIES
Ensures compliance of agency policies and procedures when performing traffic management procedures.
Detects and responds to traffic management information from sources such as alarms, flow map, CCTV, police radio monitor and cell phone call‑ins.
Verifies and classifies traffic events such as congestion, incidents, special events, construction, and signal malfunctions using CCTV and coordination with other TMC operators.
Views, creates, modifies, and enables response scenario when traffic event is detected. Evaluates and responds to major incident, by determining lanes blocked, injuries, fatalities, spills, and estimated incident duration and by confirming ambulance, coroner, and HAZMAT responders.
Coordinates with interagency traffic management personnel during confirmed incidents and before special events.
Supervises TMCS I staff and evaluates work performance of subordinate staff and monitors compliance with established work procedures.
Communicates with other TMC operators, supervisors and public about traffic management activities.
Operates camera and scans multiple monitors to monitor, verify and diagnose traffic events.
Prepares reports and makes recommendations for improvements to the Transportation Management System and established work procedures.
Performs and oversees work in full conformance with all risk management, safety, and environmental standards, regulations, and administrative orders.
DISCLAIMER The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title. The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.
CONTACTS For assistance creating your talent profile or applying online please contact James Roberg, at (603)‑271‑8025 or at James.G.Roberg@dot.nh.gov.
For additional information contact Nicholas King, Administrator at Bureau56@dot.nh.gov.
TOTAL COMPENSATION INFORMATION The State of NH total compensation package features an outstanding set of employee benefits, including:
HMO or POS Medical and Prescription Drug Benefits.
Dental Plan at minimal cost for employees and their families ($500‑$1800 value).
Flexible Spending healthcare and childcare reimbursement accounts.
State defined benefit retirement plan and Deferred Compensation 457(b) plan.
Work/life balance flexible schedules, paid holidays and generous leave plan.
$50,000 state‑paid life insurance plus additional low‑cost group life insurance.
Incentive‑based Wellness Program (ability to earn up to $500).
Value of State's share of Employee's Retirement: 12.87% of pay.
Additional information: Health benefits (https://www.das.nh.gov/hr/benefits.aspx), Compensation calculator (https://www.das.nh.gov/jobsearch/compensation-calculator.aspx), Benefit brochure (https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf).
EOE
TDD Access: Relay NH 1‑800‑735‑2964
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Government Administration
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Base pay range:
$19.96/hr - $26.41/hr.
Department:
Department of Transportation, Bureau of Transportation Systems Management & Operations (TSMO), 110 Smokey Bear Boulevard, Concord, NH.
Position #21646
SUMMARY To perform skilled operation, management and maintenance of the Transportation Management Center’s Transportation Management System (TMC’s TMS) in emergency and non‑emergency conditions.
MINIMUM QUALIFICATIONS
Equivalent combination of 3 years of education and experience after completion of high school. Education and experience must be in a field or occupation including dispatching, communications, emergency response, information technology, or experience as a Transportation Management Communications Specialist I, or related field.
Valid driver’s license.
Selected candidate will undergo a fingerprint‑based criminal background check.
Must be willing to work an extended and/or flexible schedule, including nights, weekends and holidays, and may be required to report to work with little notice during transportation events and/or emergencies as needed.
Motor Vehicle Record (MVR) must meet the minimum standards as established by the hiring agency.
Trainee Option:
Not Applicable.
RESPONSIBILITIES
Ensures compliance of agency policies and procedures when performing traffic management procedures.
Detects and responds to traffic management information from sources such as alarms, flow map, CCTV, police radio monitor and cell phone call‑ins.
Verifies and classifies traffic events such as congestion, incidents, special events, construction, and signal malfunctions using CCTV and coordination with other TMC operators.
Views, creates, modifies, and enables response scenario when traffic event is detected. Evaluates and responds to major incident, by determining lanes blocked, injuries, fatalities, spills, and estimated incident duration and by confirming ambulance, coroner, and HAZMAT responders.
Coordinates with interagency traffic management personnel during confirmed incidents and before special events.
Supervises TMCS I staff and evaluates work performance of subordinate staff and monitors compliance with established work procedures.
Communicates with other TMC operators, supervisors and public about traffic management activities.
Operates camera and scans multiple monitors to monitor, verify and diagnose traffic events.
Prepares reports and makes recommendations for improvements to the Transportation Management System and established work procedures.
Performs and oversees work in full conformance with all risk management, safety, and environmental standards, regulations, and administrative orders.
DISCLAIMER The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title. The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.
CONTACTS For assistance creating your talent profile or applying online please contact James Roberg, at (603)‑271‑8025 or at James.G.Roberg@dot.nh.gov.
For additional information contact Nicholas King, Administrator at Bureau56@dot.nh.gov.
TOTAL COMPENSATION INFORMATION The State of NH total compensation package features an outstanding set of employee benefits, including:
HMO or POS Medical and Prescription Drug Benefits.
Dental Plan at minimal cost for employees and their families ($500‑$1800 value).
Flexible Spending healthcare and childcare reimbursement accounts.
State defined benefit retirement plan and Deferred Compensation 457(b) plan.
Work/life balance flexible schedules, paid holidays and generous leave plan.
$50,000 state‑paid life insurance plus additional low‑cost group life insurance.
Incentive‑based Wellness Program (ability to earn up to $500).
Value of State's share of Employee's Retirement: 12.87% of pay.
Additional information: Health benefits (https://www.das.nh.gov/hr/benefits.aspx), Compensation calculator (https://www.das.nh.gov/jobsearch/compensation-calculator.aspx), Benefit brochure (https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf).
EOE
TDD Access: Relay NH 1‑800‑735‑2964
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Government Administration
#J-18808-Ljbffr