Skin And Cancer Institute
Medical Back Office Assistant
Skin And Cancer Institute, Porterville, California, United States, 93257
Back Office Medical Assistant – Skin and Cancer Institute
Location: 876 W. GRAND AVE., PORTERVILLE, CA 93257
Join our team to support dermatology and skin cancer treatment. This role assists providers with patient care, clinical procedures, and accurate record‑keeping to ensure smooth patient flow and compliance.
What You’ll Do Clinical Responsibilities
Provides high-quality customer service and adheres to quality control standards.
Coordinates patient care per physician instructions and company policies.
Escorts patients to exam rooms per company protocols.
Prepares patients for exams by taking histories and explaining procedures.
Conducts and documents patient intake.
Assists in dermatologic procedures (biopsies, excisions, phototherapy, cosmetic treatments) using sterile techniques.
Supports routine lab tests (e.g., skin scrapings, swabs).
Applies topical treatments or dressings under provider supervision.
Captures clinical photos for documentation and comparison.
Accurately documents patient care in medical records promptly.
Sends prescriptions during visits and verifies accuracy with provider.
Sterilizes instruments and keeps exam rooms clean by safety standards.
Uploads and maintains pathology, AK, MOHS, and FBX logs.
Verifies pathology log details (patient info, diagnosis, site, lab routing).
Keeps cancer logs current and accurate.
Stocks rooms, monitors supplies, and alerts managers when low.
Maintains strict patient confidentiality.
Performs additional patient care tasks to support providers.
Patient Education & Support
Obtains patient google reviews.
Educates patients on skin care routines, post‑procedure care, and sunscreen use.
Explains treatment plans and follow‑up instructions.
Provides compassionate support for patients with chronic skin conditions or cancer.
Administrative Responsibilities
Greets and checks in patients, verifying personal and medical details.
Collects all pertinent information at check‑in (MIPS Questionnaire).
Updates PA log, ensuring codes are entered correctly.
Checks prescriptions throughout the day – verifies, highlights, and confirms accuracy.
Schedules appointments and manages follow‑up and procedure calendars.
Handles calls, messages, Klara, Tandem, and responds to inquiries including medication refills and general questions.
Makes timely outbound calls as needed.
Processes prior authorizations and communicates with insurance providers.
Orders and organizes medical supplies to maintain inventory levels.
Attends meetings and completes assigned trainings in a timely manner.
What We’re Looking For Required Skills / Abilities
Strong clinical skills with sharp attention to detail.
Effective communication and rapport‑building with patients and team members.
Proficient in EHR systems and Microsoft Office Suite.
Handles sensitive patient concerns with professionalism and discretion.
Prepares and administers injections (Kenalog, Lidocaine, Epinephrine).
Assists in minor surgical procedures and wound care using sterile techniques.
Adheres to infection control and safety protocols.
Understands and complies with HIPAA regulations and patient confidentiality.
Practices universal precautions consistently.
Collects and processes lab specimens accurately.
In‑depth knowledge of medical terminology and dermatologic procedures (Mohs, biopsies, excisions, radiation); skilled in in‑patient instruction.
Multitasks efficiently in fast‑paced clinical settings.
Education & Experience
High school diploma or equivalent required.
Completion of an accredited Medical Assistant program is a plus.
Certification (CMA, RMA, or equivalent) preferred.
1–2 years of clinical experience in a medical office preferred.
Equipment & Software
Microsoft 365 apps, fax, email, phone, Klara, EMA, ModMed, iPad, NoahFace (biometric timeclock), Tandem, CoverMyMeds, LabCorp (software for looking up lab results and ordering supplies), Quest Diagnostics.
What We Offer
Competitive salary and benefits.
Health, dental, vision, and ancillary insurance options.
401(k) retirement savings.
Paid time off.
Professional development opportunities.
Supportive and fair work environment.
Apply today! Submit your resume and cover letter to careers@skinusa.com.
#J-18808-Ljbffr
Join our team to support dermatology and skin cancer treatment. This role assists providers with patient care, clinical procedures, and accurate record‑keeping to ensure smooth patient flow and compliance.
What You’ll Do Clinical Responsibilities
Provides high-quality customer service and adheres to quality control standards.
Coordinates patient care per physician instructions and company policies.
Escorts patients to exam rooms per company protocols.
Prepares patients for exams by taking histories and explaining procedures.
Conducts and documents patient intake.
Assists in dermatologic procedures (biopsies, excisions, phototherapy, cosmetic treatments) using sterile techniques.
Supports routine lab tests (e.g., skin scrapings, swabs).
Applies topical treatments or dressings under provider supervision.
Captures clinical photos for documentation and comparison.
Accurately documents patient care in medical records promptly.
Sends prescriptions during visits and verifies accuracy with provider.
Sterilizes instruments and keeps exam rooms clean by safety standards.
Uploads and maintains pathology, AK, MOHS, and FBX logs.
Verifies pathology log details (patient info, diagnosis, site, lab routing).
Keeps cancer logs current and accurate.
Stocks rooms, monitors supplies, and alerts managers when low.
Maintains strict patient confidentiality.
Performs additional patient care tasks to support providers.
Patient Education & Support
Obtains patient google reviews.
Educates patients on skin care routines, post‑procedure care, and sunscreen use.
Explains treatment plans and follow‑up instructions.
Provides compassionate support for patients with chronic skin conditions or cancer.
Administrative Responsibilities
Greets and checks in patients, verifying personal and medical details.
Collects all pertinent information at check‑in (MIPS Questionnaire).
Updates PA log, ensuring codes are entered correctly.
Checks prescriptions throughout the day – verifies, highlights, and confirms accuracy.
Schedules appointments and manages follow‑up and procedure calendars.
Handles calls, messages, Klara, Tandem, and responds to inquiries including medication refills and general questions.
Makes timely outbound calls as needed.
Processes prior authorizations and communicates with insurance providers.
Orders and organizes medical supplies to maintain inventory levels.
Attends meetings and completes assigned trainings in a timely manner.
What We’re Looking For Required Skills / Abilities
Strong clinical skills with sharp attention to detail.
Effective communication and rapport‑building with patients and team members.
Proficient in EHR systems and Microsoft Office Suite.
Handles sensitive patient concerns with professionalism and discretion.
Prepares and administers injections (Kenalog, Lidocaine, Epinephrine).
Assists in minor surgical procedures and wound care using sterile techniques.
Adheres to infection control and safety protocols.
Understands and complies with HIPAA regulations and patient confidentiality.
Practices universal precautions consistently.
Collects and processes lab specimens accurately.
In‑depth knowledge of medical terminology and dermatologic procedures (Mohs, biopsies, excisions, radiation); skilled in in‑patient instruction.
Multitasks efficiently in fast‑paced clinical settings.
Education & Experience
High school diploma or equivalent required.
Completion of an accredited Medical Assistant program is a plus.
Certification (CMA, RMA, or equivalent) preferred.
1–2 years of clinical experience in a medical office preferred.
Equipment & Software
Microsoft 365 apps, fax, email, phone, Klara, EMA, ModMed, iPad, NoahFace (biometric timeclock), Tandem, CoverMyMeds, LabCorp (software for looking up lab results and ordering supplies), Quest Diagnostics.
What We Offer
Competitive salary and benefits.
Health, dental, vision, and ancillary insurance options.
401(k) retirement savings.
Paid time off.
Professional development opportunities.
Supportive and fair work environment.
Apply today! Submit your resume and cover letter to careers@skinusa.com.
#J-18808-Ljbffr