Skin And Cancer Institute
Medical Back Office Assistant
Skin And Cancer Institute, Turlock, California, United States, 95382
Work Location: 981 E. TUOLUMNE RD., STE. 104 | TURLOCK, CA 95382
The Back Office Medical Assistant plays a vital role in supporting clinical operations by assisting providers with patient care, performing clinical procedures, and maintaining accurate medical records. This position ensures smooth patient flow, adheres to compliance standards, and contributes to a positive patient experience.
Responsibilities
Provides high-quality customer service and adheres to quality control standards
Coordinates patient care per physician instructions and company policies
Escorts patients to exam rooms per company protocols
Prepares patients for exams by taking histories and explaining procedures
Conducts and documents patient intake
Assists in dermatologic procedures (biopsies, excisions, phototherapy, cosmetic treatments) using sterile techniques
Supports routine lab tests (e.g., skin scrapings, swabs)
Applies topical treatments or dressings under provider supervision
Captures clinical photos for documentation and comparison
Accurately documents patient care in medical records promptly
Send prescriptions during visits and verify accuracy with provider
Sterilizes instruments and keeps exam rooms clean by safety standards
Uploads and maintains pathology, AK, MOHS, and FBX logs
Verifies pathology log details (patient info, diagnosis, site, lab routing)
Keeps cancer logs current and accurate
Stocks rooms, monitors supplies, and alerts managers when low
Maintains strict patient confidentiality
Performs additional patient care tasks to support providers
Patient Education & Support
Asks every patient for a Google review
Educates patients on skin care routines, including post-procedure care and sunscreen use
Explains treatment plans and follow-up instructions to help patients understand their care journey
Provides compassionate support for patients dealing with chronic skin conditions or cancer
Administrative Responsibilities
Greets and checks in patients, verifying personal and medical details
Collects all pertinent information at check in (MIPS Questionnaire)
Updates the PA log, ensuring codes are entered correctly
Checks prescriptions throughout the day – verify, highlight, and confirm accuracy
Schedules appointments and manages follow-up and procedure calendars
Handles calls, messages, Klaras, Tandem, and responds to inquiries including medication refills and general questions
Makes timely outbound calls as needed
Processes prior authorizations and communicates with insurance providers
Orders and organizes medical supplies to maintain inventory levels
Attends meetings and completes assigned trainings timely
What We’re Looking For Required Skills / Abilities
Demonstrates strong clinical skills with sharp attention to detail
Communicates effectively and builds rapport with patients and team members
Proficient in EHR systems and Microsoft Office Suite
Handles sensitive patient concerns with professionalism and discretion
Prepares and administers injections (Kenalog, Lidocaine, Epinephrine)
Assists in minor surgical procedures and wound care using sterile techniques
Adheres to infection control and safety protocols
Understands and complies with HIPAA regulations and patient confidentiality
Practices universal precautions consistently
Collects and processes lab specimens accurately
In‑depth knowledge of medical terminology and dermatologic procedures (Mohs, biopsies, excisions, radiation); skilled in‑patient instruction
Multitasks efficiently in fast‑paced clinical settings
Education & Experience
High school diploma or equivalent required
Completion of an accredited Medical Assistant program is a plus
Certification (CMA, RMA, or equivalent) preferred
1–2 years of clinical experience in a medical office preferred
EQUIPMENT & SOFTWARE OPERATION
Microsoft 365 apps, fax, email, phone, Klara, EMA, ModMed, iPad, NoahFace (biometric timeclock), Tandem, CoverMyMeds, LabCorp (software for looking up lab results and ordering supplies), Quest diagnostics
What We Offer
Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment
Apply Today! Be a part of a dynamic team that’s transforming skin health. Submit your resume and cover letter to careers@skinusa.com. We can't wait to meet you!
#J-18808-Ljbffr
The Back Office Medical Assistant plays a vital role in supporting clinical operations by assisting providers with patient care, performing clinical procedures, and maintaining accurate medical records. This position ensures smooth patient flow, adheres to compliance standards, and contributes to a positive patient experience.
Responsibilities
Provides high-quality customer service and adheres to quality control standards
Coordinates patient care per physician instructions and company policies
Escorts patients to exam rooms per company protocols
Prepares patients for exams by taking histories and explaining procedures
Conducts and documents patient intake
Assists in dermatologic procedures (biopsies, excisions, phototherapy, cosmetic treatments) using sterile techniques
Supports routine lab tests (e.g., skin scrapings, swabs)
Applies topical treatments or dressings under provider supervision
Captures clinical photos for documentation and comparison
Accurately documents patient care in medical records promptly
Send prescriptions during visits and verify accuracy with provider
Sterilizes instruments and keeps exam rooms clean by safety standards
Uploads and maintains pathology, AK, MOHS, and FBX logs
Verifies pathology log details (patient info, diagnosis, site, lab routing)
Keeps cancer logs current and accurate
Stocks rooms, monitors supplies, and alerts managers when low
Maintains strict patient confidentiality
Performs additional patient care tasks to support providers
Patient Education & Support
Asks every patient for a Google review
Educates patients on skin care routines, including post-procedure care and sunscreen use
Explains treatment plans and follow-up instructions to help patients understand their care journey
Provides compassionate support for patients dealing with chronic skin conditions or cancer
Administrative Responsibilities
Greets and checks in patients, verifying personal and medical details
Collects all pertinent information at check in (MIPS Questionnaire)
Updates the PA log, ensuring codes are entered correctly
Checks prescriptions throughout the day – verify, highlight, and confirm accuracy
Schedules appointments and manages follow-up and procedure calendars
Handles calls, messages, Klaras, Tandem, and responds to inquiries including medication refills and general questions
Makes timely outbound calls as needed
Processes prior authorizations and communicates with insurance providers
Orders and organizes medical supplies to maintain inventory levels
Attends meetings and completes assigned trainings timely
What We’re Looking For Required Skills / Abilities
Demonstrates strong clinical skills with sharp attention to detail
Communicates effectively and builds rapport with patients and team members
Proficient in EHR systems and Microsoft Office Suite
Handles sensitive patient concerns with professionalism and discretion
Prepares and administers injections (Kenalog, Lidocaine, Epinephrine)
Assists in minor surgical procedures and wound care using sterile techniques
Adheres to infection control and safety protocols
Understands and complies with HIPAA regulations and patient confidentiality
Practices universal precautions consistently
Collects and processes lab specimens accurately
In‑depth knowledge of medical terminology and dermatologic procedures (Mohs, biopsies, excisions, radiation); skilled in‑patient instruction
Multitasks efficiently in fast‑paced clinical settings
Education & Experience
High school diploma or equivalent required
Completion of an accredited Medical Assistant program is a plus
Certification (CMA, RMA, or equivalent) preferred
1–2 years of clinical experience in a medical office preferred
EQUIPMENT & SOFTWARE OPERATION
Microsoft 365 apps, fax, email, phone, Klara, EMA, ModMed, iPad, NoahFace (biometric timeclock), Tandem, CoverMyMeds, LabCorp (software for looking up lab results and ordering supplies), Quest diagnostics
What We Offer
Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment
Apply Today! Be a part of a dynamic team that’s transforming skin health. Submit your resume and cover letter to careers@skinusa.com. We can't wait to meet you!
#J-18808-Ljbffr