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Hilton Grand Vacations

Front Desk Clerk

Hilton Grand Vacations, Florida, New York, United States

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Front Desk Clerk

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Hilton Grand Vacations

Full‑time, year‑round position with Day One benefits and Daily Pay.

Do you enjoy helping guests and owners make memories of a lifetime? At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.

We are looking for a Full‑time Front Desk Clerk to join our team at Aqua Sol, a Hilton Vacation Club in Winter Garden, FL. Don’t miss the chance to work in a wonderful environment! As our Front Desk Clerk, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.

Here’s Why You Will Love It Here

Day One benefits

Recognition Programs and Rewards

A people‑first culture

Supportive Leadership

Competitive hourly base pay

Travel Discounts Program

401(k) program with company match

Generous Paid Vacation Day Program

Paid Sick Days

Employee stock purchase program

Tuition reimbursement programs

Numerous learning and advancement opportunities

Main Responsibilities

Check in and out owners and guests

Respond to guests’ requests

Assist guests with reservations or changes

Generate invoices and collect payments

Maintain safety deposit boxes

Receive housekeeping and maintenance requests or work orders and contact appropriate departmental personnel

Work as a team with co‑workers to complete check lists and daily duties

Prepare and consistently restock the front desk with supplies

Other duties as requested by your leader

Qualifications What we are looking for:

Prior customer service and cash handling experience preferred

High school graduate or equivalent experience

A professional demeanor

Proficient English language, both verbally and in writing

Ability to multitask responsibilities and prioritize

Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek’s Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought‑after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year – Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption‑Friendly Workplaces” list and becoming a Great Place to Work® certified company in 2022.

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Seniority level Entry level

Employment type Full‑time

Job function Administrative

Industries Hospitality

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