The Salvation Army USA Western Territory
Program Assistant - Hilo Outreach Prevention
The Salvation Army USA Western Territory, Hilo, Hawaii, us, 96721
Overview
Department:
Family Intervention Services Position Title:
Program Assistant – Hilo Outreach/Prevention Supervisor:
Program Manager FLSA Status:
Non‑exempt Date:
Jan 2024 Mission Statement
The Salvation Army is a branch of the Christian Church; the ultimate goal of all programs is a spiritual regeneration of all people. The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its mission is to preach the Gospel of Jesus Christ and meet human needs in His name without discrimination. Unit Mission Statement
“To provide youth with skills for a healthy life, and instill purpose, hope and vision to youth and their families.” Qualifications
Essential Qualifications:
High School graduate or equivalent; one year job‑related experience; valid Hawaii driver’s license; valid TB and medical clearance; valid First Aid and CPR certification; DHS FBI/Criminal History & CAN, and Salvation Army background clearances. Preferred Qualifications:
Meets Authorized Driving standards of the Salvation Army, including passing initial and annual MVR clearances to drive for work‑related functions and driving company vehicles. Job Summary
The Program Assistant (PA) is a full‑time or part‑time regular non‑exempt position under the Hilo Outreach/Prevention programs. The PA supports activities and services related to youth homelessness, street outreach, and housing assistance funded through Hawaii County. The PA is supervised by the Program Manager of the Hilo Outreach/Prevention program and performs an array of assigned activities that include direct and/or clerical services to support the Specialist staff members in the program. Responsibilities
Essential Functions
Provide outreach and identified services to youth and families. Assist in follow‑up with youth, families, and community agencies. Provide transportation services as necessary. Provide attendant care to youths. Maintain required reports and case file documentation. Provide clerical support, including ordering supplies, maintaining program files, and duplicate correspondence, memos, forms, and other program documents. Greet all “walk‑in” clients and visitors and assist them to expedite the purpose of their visits. Receive, open, date, and distribute incoming mail and be responsible for all outgoing mail. Perform light bookkeeping. Perform office housekeeping such as vacuum office, throw out trash, and keep desks in neat orderly manner. Perform all office errands as required or requested. Assist in telephone reception and scheduling appointments. Maintain professional worker‑client and staff relationships at all times. Other Functions
Willing to accept and implement The Salvation Army philosophy. Ability and skill in communicating with people of different cultures/ethnicity. Ability and skill in relating to a wide range of people and situations: youth; parents; agency workers; school personnel; law enforcement personnel; businesses; civic groups; supervisors; and other similar personnel. Personal attributes: good, sound judgment; dependability; understanding firmness; caring; organizational skills; ability to work under conditions of constant change and stress; organized, high energy and ability to perform responsibilities outside the job description if the need arises. Performs other duties as assigned. Mental Demands
Work under stressful conditions. Interact with others with courtesy and tact. Work within an interdisciplinary team concept; participate in staff training and growth group. Manage and prioritize multiple projects in an organized and efficient manner. Respond to crisis situations in a calm and effective manner. Complete projects on schedule. Maintain confidentiality. Maintain regular and punctual work attendance; may require flexible schedule, including evenings and weekends. Physical Demands
The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye‑hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 25‑50 pounds and occasionally more than 50 pounds; traveling by airplane. Implement safe restraints of youth involved in physical confrontation situations. Communication Demands
The position requires talking to co‑workers, clients, vendors; requires written communication to and from co‑workers, clients, vendor; talking on the telephones; requires responding to written or verbal requests of co‑workers, clients, and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologies. Skills / Technical Knowledge
Prioritize multiple work tasks to meet tight deadlines. Equipment Needs
Use office equipment such as computers, photocopiers, scanners, calculators, etc. Description of Work Environment
Most work will be indoors at Family Intervention Services. Attendance at trainings, both in Hawaii and on the mainland, may be required. Education
High School or Equivalent (required). Licenses & Certifications
Driver’s License (required). EEO Statement
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Department:
Family Intervention Services Position Title:
Program Assistant – Hilo Outreach/Prevention Supervisor:
Program Manager FLSA Status:
Non‑exempt Date:
Jan 2024 Mission Statement
The Salvation Army is a branch of the Christian Church; the ultimate goal of all programs is a spiritual regeneration of all people. The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its mission is to preach the Gospel of Jesus Christ and meet human needs in His name without discrimination. Unit Mission Statement
“To provide youth with skills for a healthy life, and instill purpose, hope and vision to youth and their families.” Qualifications
Essential Qualifications:
High School graduate or equivalent; one year job‑related experience; valid Hawaii driver’s license; valid TB and medical clearance; valid First Aid and CPR certification; DHS FBI/Criminal History & CAN, and Salvation Army background clearances. Preferred Qualifications:
Meets Authorized Driving standards of the Salvation Army, including passing initial and annual MVR clearances to drive for work‑related functions and driving company vehicles. Job Summary
The Program Assistant (PA) is a full‑time or part‑time regular non‑exempt position under the Hilo Outreach/Prevention programs. The PA supports activities and services related to youth homelessness, street outreach, and housing assistance funded through Hawaii County. The PA is supervised by the Program Manager of the Hilo Outreach/Prevention program and performs an array of assigned activities that include direct and/or clerical services to support the Specialist staff members in the program. Responsibilities
Essential Functions
Provide outreach and identified services to youth and families. Assist in follow‑up with youth, families, and community agencies. Provide transportation services as necessary. Provide attendant care to youths. Maintain required reports and case file documentation. Provide clerical support, including ordering supplies, maintaining program files, and duplicate correspondence, memos, forms, and other program documents. Greet all “walk‑in” clients and visitors and assist them to expedite the purpose of their visits. Receive, open, date, and distribute incoming mail and be responsible for all outgoing mail. Perform light bookkeeping. Perform office housekeeping such as vacuum office, throw out trash, and keep desks in neat orderly manner. Perform all office errands as required or requested. Assist in telephone reception and scheduling appointments. Maintain professional worker‑client and staff relationships at all times. Other Functions
Willing to accept and implement The Salvation Army philosophy. Ability and skill in communicating with people of different cultures/ethnicity. Ability and skill in relating to a wide range of people and situations: youth; parents; agency workers; school personnel; law enforcement personnel; businesses; civic groups; supervisors; and other similar personnel. Personal attributes: good, sound judgment; dependability; understanding firmness; caring; organizational skills; ability to work under conditions of constant change and stress; organized, high energy and ability to perform responsibilities outside the job description if the need arises. Performs other duties as assigned. Mental Demands
Work under stressful conditions. Interact with others with courtesy and tact. Work within an interdisciplinary team concept; participate in staff training and growth group. Manage and prioritize multiple projects in an organized and efficient manner. Respond to crisis situations in a calm and effective manner. Complete projects on schedule. Maintain confidentiality. Maintain regular and punctual work attendance; may require flexible schedule, including evenings and weekends. Physical Demands
The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye‑hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 25‑50 pounds and occasionally more than 50 pounds; traveling by airplane. Implement safe restraints of youth involved in physical confrontation situations. Communication Demands
The position requires talking to co‑workers, clients, vendors; requires written communication to and from co‑workers, clients, vendor; talking on the telephones; requires responding to written or verbal requests of co‑workers, clients, and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologies. Skills / Technical Knowledge
Prioritize multiple work tasks to meet tight deadlines. Equipment Needs
Use office equipment such as computers, photocopiers, scanners, calculators, etc. Description of Work Environment
Most work will be indoors at Family Intervention Services. Attendance at trainings, both in Hawaii and on the mainland, may be required. Education
High School or Equivalent (required). Licenses & Certifications
Driver’s License (required). EEO Statement
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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