Amazon Web Services (AWS)
Data Center Night Chief Engineer, DCC Communities
Amazon Web Services (AWS), Frederick, Maryland, United States, 21701
Data Center Night Chief Engineer, DCC Communities
Amazon Web Services (AWS)
Overview How would you like to be a part of Earth’s most customer‑centric company? You would work with teams of front‑line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates our critical infrastructure systems so they are prepared to stand up against any situation.
AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Chief Engineers help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.
We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!
Key Responsibilities
Act as the primary escalation point for all facilities‑related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc., for night shift personnel.
Perform root‑cause analysis of equipment failures and troubleshoot facilities within internal Service Level Agreements (SLA).
Provide training and guidance to Engineering Operations Technicians and support a team culture for night shifts in collaboration with the Facility Manager.
Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
Assist in the build out of new facilities and projects to increase current facility efficiency.
Work outside normal business hours for routine maintenance as required, including responding to out‑of‑hours emergency calls.
Communicate complex technical information to a non‑technical audience.
Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency.
Ensure all safety procedures are adhered to by vendor and Amazon staff.
Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance.
Utilize Microsoft Office (Excel, Word, Outlook) and other basic administrative tools to perform day‑to‑day tasks.
Physical Requirements
Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations.
Regularly lift and/or move up to 39 pounds independently.
Participate in group lifts for 40+ pounds.
Maintain balance and perform construction tasks while on a ladder.
Regularly walk, use hands and fingers, handle, feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
Work in an environment requiring provided ear protection.
Day in the Life This role acts as Amazon’s front line for hands‑on electrical and mechanical equipment troubleshooting. You will maintain, operate, and troubleshoot mission‑critical data center facility equipment, including standby diesel generators, 3‑phase electrical systems such as switchgear, UPS units, PDUs, wet‑cell batteries, and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors. Additional support equipment includes fire/life safety equipment, building automation systems, and general facilities equipment.
The Chief Engineer directs, trains, and supports technicians in providing hands‑on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site‑specific training exercises are expected. You will manage projects from conception to completion, collaborating with external support groups, including engineering, automation, processing, and finance in both local and global settings. The Chief Engineer will create and deliver on key milestones, obtain and track quotes for all necessary costs, and document project results for future implementation at other facilities.
About the Team Amazon Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables affecting the supply chain. Our diverse team includes software, hardware, network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating. Our customers range from successful startups to Global 500 companies, all trusting our robust suite of products and services.
AWS values diverse experiences. If you do not meet all requirements, we encourage you to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Our employee‑led affinity groups foster a culture of inclusion, empowering us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. You’ll find endless knowledge‑sharing, mentorship, and other career‑advancing resources here to help develop into a better‑rounded professional.
We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, so we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
3+ years of vendor management experience.
4+ years of relevant work in a data center or other critical environment.
5+ years of data center engineering or operations experience.
5+ years of experience with Microsoft Office (Outlook, Word, Excel).
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
Experience in vendor management.
Experience in a data center or other critical environment.
Experience in data center engineering or operations.
Preferred Qualifications
3+ years of construction or project management experience.
Electrical or mechanical journeyman license.
Operating engineering license such as DC II, DC III, or equivalent.
Experience in construction or project management.
Compensation Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Equal Opportunity Employer Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
#J-18808-Ljbffr
Overview How would you like to be a part of Earth’s most customer‑centric company? You would work with teams of front‑line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates our critical infrastructure systems so they are prepared to stand up against any situation.
AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Chief Engineers help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.
We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!
Key Responsibilities
Act as the primary escalation point for all facilities‑related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc., for night shift personnel.
Perform root‑cause analysis of equipment failures and troubleshoot facilities within internal Service Level Agreements (SLA).
Provide training and guidance to Engineering Operations Technicians and support a team culture for night shifts in collaboration with the Facility Manager.
Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
Assist in the build out of new facilities and projects to increase current facility efficiency.
Work outside normal business hours for routine maintenance as required, including responding to out‑of‑hours emergency calls.
Communicate complex technical information to a non‑technical audience.
Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency.
Ensure all safety procedures are adhered to by vendor and Amazon staff.
Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance.
Utilize Microsoft Office (Excel, Word, Outlook) and other basic administrative tools to perform day‑to‑day tasks.
Physical Requirements
Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations.
Regularly lift and/or move up to 39 pounds independently.
Participate in group lifts for 40+ pounds.
Maintain balance and perform construction tasks while on a ladder.
Regularly walk, use hands and fingers, handle, feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
Work in an environment requiring provided ear protection.
Day in the Life This role acts as Amazon’s front line for hands‑on electrical and mechanical equipment troubleshooting. You will maintain, operate, and troubleshoot mission‑critical data center facility equipment, including standby diesel generators, 3‑phase electrical systems such as switchgear, UPS units, PDUs, wet‑cell batteries, and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors. Additional support equipment includes fire/life safety equipment, building automation systems, and general facilities equipment.
The Chief Engineer directs, trains, and supports technicians in providing hands‑on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site‑specific training exercises are expected. You will manage projects from conception to completion, collaborating with external support groups, including engineering, automation, processing, and finance in both local and global settings. The Chief Engineer will create and deliver on key milestones, obtain and track quotes for all necessary costs, and document project results for future implementation at other facilities.
About the Team Amazon Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables affecting the supply chain. Our diverse team includes software, hardware, network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating. Our customers range from successful startups to Global 500 companies, all trusting our robust suite of products and services.
AWS values diverse experiences. If you do not meet all requirements, we encourage you to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Our employee‑led affinity groups foster a culture of inclusion, empowering us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. You’ll find endless knowledge‑sharing, mentorship, and other career‑advancing resources here to help develop into a better‑rounded professional.
We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, so we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
3+ years of vendor management experience.
4+ years of relevant work in a data center or other critical environment.
5+ years of data center engineering or operations experience.
5+ years of experience with Microsoft Office (Outlook, Word, Excel).
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
Experience in vendor management.
Experience in a data center or other critical environment.
Experience in data center engineering or operations.
Preferred Qualifications
3+ years of construction or project management experience.
Electrical or mechanical journeyman license.
Operating engineering license such as DC II, DC III, or equivalent.
Experience in construction or project management.
Compensation Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Equal Opportunity Employer Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
#J-18808-Ljbffr