Citi Trends
Assistant Manager – Citi Trends
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Assistant Manager
role at
Citi Trends .
Job Summary The Assistant Store Manager supports the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, a well‑trained team, and the achievement of sales goals. This role involves overseeing daily operations, maintaining store standards, and fostering a positive work culture.
Responsibilities
Ensure a welcoming environment by greeting all customers and maintaining store appearance, including displays and signage.
Train and coach team members to provide exceptional customer service and engagement.
Oversee inventory flow, including markdowns, ticketing, and clearance management, while maintaining accurate pricing and organized stockrooms.
Ensure timely removal of damaged or expired items and set daily and weekly freight goals.
Provide continuous feedback to team members on customer service, store policies, procedures, and compliance tasks.
Monitor sales performance and implement strategies to achieve sales targets; collaborate with the store manager on marketing and promotional campaigns.
Maintain a clean and organized store environment.
Perform other duties as may be assigned.
Required Skills and Abilities
Excellent communication and organizational skills.
Ability to work a flexible schedule including nights and weekends.
Ability to perform basic mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Education and Experience
High school diploma or equivalent.
Previous experience in retail management or a related field.
2–4 years of retail experience as an Assistant Manager.
3–5 years of overall retail experience.
Physical Requirements
Squat/Kneel/Stoop (Frequent to continuous)
Stand/Bend/Walk (Frequent to continuous)
Twist (Occasional to Frequent)
Reach above shoulder (Occasional to Frequent)
Lift/Carry (Occasional to Frequent)
Push/Pull (Occasional to Frequent)Use of hands (manual dexterity, grasping – Frequent to Continuous)
General Information The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is prohibited.
Benefits Competitive salary and benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and more.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Retail
Job Location Chicago, IL
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Assistant Manager
role at
Citi Trends .
Job Summary The Assistant Store Manager supports the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, a well‑trained team, and the achievement of sales goals. This role involves overseeing daily operations, maintaining store standards, and fostering a positive work culture.
Responsibilities
Ensure a welcoming environment by greeting all customers and maintaining store appearance, including displays and signage.
Train and coach team members to provide exceptional customer service and engagement.
Oversee inventory flow, including markdowns, ticketing, and clearance management, while maintaining accurate pricing and organized stockrooms.
Ensure timely removal of damaged or expired items and set daily and weekly freight goals.
Provide continuous feedback to team members on customer service, store policies, procedures, and compliance tasks.
Monitor sales performance and implement strategies to achieve sales targets; collaborate with the store manager on marketing and promotional campaigns.
Maintain a clean and organized store environment.
Perform other duties as may be assigned.
Required Skills and Abilities
Excellent communication and organizational skills.
Ability to work a flexible schedule including nights and weekends.
Ability to perform basic mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Education and Experience
High school diploma or equivalent.
Previous experience in retail management or a related field.
2–4 years of retail experience as an Assistant Manager.
3–5 years of overall retail experience.
Physical Requirements
Squat/Kneel/Stoop (Frequent to continuous)
Stand/Bend/Walk (Frequent to continuous)
Twist (Occasional to Frequent)
Reach above shoulder (Occasional to Frequent)
Lift/Carry (Occasional to Frequent)
Push/Pull (Occasional to Frequent)Use of hands (manual dexterity, grasping – Frequent to Continuous)
General Information The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is prohibited.
Benefits Competitive salary and benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and more.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Retail
Job Location Chicago, IL
#J-18808-Ljbffr