Express Employment Professionals of Fort Worth, TX
Senior Customer Success Supervisor
Express Employment Professionals of Fort Worth, TX, Fort Worth, Texas, United States, 76102
Senior Customer Success Supervisor
Medical device company near downtown Fort Worth is adding a Senior Customer Success Supervisor to their team!!
Base pay range $75,000.00/yr - $85,000.00/yr
Qualifications
3-5 years of experience in a customer service / success role
Proven experience in customer and order management - accurate entry, fulfillment, and invoicing of customer orders; partner with 3PL logistics; oversee returns
Previous experience in hiring, leading, and coaching customer service teams
Excellent Customer service and interpersonal skills – for both internal and external customers
Strong knowledge of ERP systems (Microsoft Dynamics GP, SAP S/4HANA preferred) and CRM tools (Salesforce) preferred
Robust EDI experience (850, 855, 856, 810, 940/945, 820, 852)
Employment details Direct Hire
M-F, 8a-5p
$75-85K DOE
Please send your resume to ambra.cole@expresspros.com
Seniority level Mid-Senior level
Employment type Full-time
Job function Customer Service, Sales, and Management
Industries Medical Equipment Manufacturing
Location Fort Worth, TX
#J-18808-Ljbffr
Base pay range $75,000.00/yr - $85,000.00/yr
Qualifications
3-5 years of experience in a customer service / success role
Proven experience in customer and order management - accurate entry, fulfillment, and invoicing of customer orders; partner with 3PL logistics; oversee returns
Previous experience in hiring, leading, and coaching customer service teams
Excellent Customer service and interpersonal skills – for both internal and external customers
Strong knowledge of ERP systems (Microsoft Dynamics GP, SAP S/4HANA preferred) and CRM tools (Salesforce) preferred
Robust EDI experience (850, 855, 856, 810, 940/945, 820, 852)
Employment details Direct Hire
M-F, 8a-5p
$75-85K DOE
Please send your resume to ambra.cole@expresspros.com
Seniority level Mid-Senior level
Employment type Full-time
Job function Customer Service, Sales, and Management
Industries Medical Equipment Manufacturing
Location Fort Worth, TX
#J-18808-Ljbffr