Bison Trails
Employer Industry: Cryptocurrency and Financial Technology
Why consider this job opportunity
Salary up to $242,100
Bonus eligibility and equity options included
Comprehensive benefits package, including medical, dental, vision, and 401(k)
Opportunity to lead a globally distributed team and mentor product managers
Chance to work on innovative AI-powered customer support solutions
Dynamic work environment with a focus on collaboration and personal growth
What to Expect (Job Responsibilities)
Own the vision and strategy for the customer-facing support product area
Define and execute a roadmap for retail customer support experiences impacting over 100 million customersCommunicate progress and updates to technical and non-technical stakeholders
Investigate customer journeys to identify opportunities for improvement and automation
Collaborate with cross-functional teams to deliver seamless support experiences globally
What is Required (Qualifications)
10+ years of Product Management experience with a proven track record in consumer products
5+ years of experience launching successful products in fintech, DeFi, or complex domains
5+ years of experience leading and developing Product Management teams
Demonstrated experience driving AI-powered customer support solutions
Excellent written and verbal communication skills
How to Stand Out (Preferred Qualifications)
Experience in fintech, payments, or crypto industries
Experience working in high-compliance or regulated environments (e.g., finance, banking, or crypto)
#Cryptocurrency #Fintech #ProductManagement #AI #CareerOpportunity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Salary up to $242,100
Bonus eligibility and equity options included
Comprehensive benefits package, including medical, dental, vision, and 401(k)
Opportunity to lead a globally distributed team and mentor product managers
Chance to work on innovative AI-powered customer support solutions
Dynamic work environment with a focus on collaboration and personal growth
What to Expect (Job Responsibilities)
Own the vision and strategy for the customer-facing support product area
Define and execute a roadmap for retail customer support experiences impacting over 100 million customersCommunicate progress and updates to technical and non-technical stakeholders
Investigate customer journeys to identify opportunities for improvement and automation
Collaborate with cross-functional teams to deliver seamless support experiences globally
What is Required (Qualifications)
10+ years of Product Management experience with a proven track record in consumer products
5+ years of experience launching successful products in fintech, DeFi, or complex domains
5+ years of experience leading and developing Product Management teams
Demonstrated experience driving AI-powered customer support solutions
Excellent written and verbal communication skills
How to Stand Out (Preferred Qualifications)
Experience in fintech, payments, or crypto industries
Experience working in high-compliance or regulated environments (e.g., finance, banking, or crypto)
#Cryptocurrency #Fintech #ProductManagement #AI #CareerOpportunity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr