ECU Health
Patient Access Representative - Outer Banks Medical Group Family Med-Avon
ECU Health, Nags Head, North Carolina, United States, 27959
Patient Access Representative – OBMG Family Med‑Avon
The Outer Banks Hospital is a full‑service critical access hospital offering a wide range of inpatient and outpatient services. The 21‑bed facility is designed to meet the needs of the coastal community, whose year‑round population of approximately 35,000 swells to about 350,000 in the summer season. Its campus includes four operating rooms, a medical/surgical unit, a labor & delivery suite with a dedicated caesarian section operating room, a full rehabilitation therapy center, cancer treatment and radiation therapy center, and a 24‑hour emergency department.
Position Summary Performs patient registration. Provides insurance benefits interpretation and counseling. Maintains medical terminology skills and knowledge of third‑party payer regulations. Performs patient and customer relations. Completes other duties as assigned.
Minimum Requirements
High School or equivalent (GED) or higher is required.
Associate Degree: preferred.
Bachelor’s Degree: preferred.
2 years of customer service experience required.
1 to 2 years of registration and/or billing experience within a healthcare setting preferred.
Excellent written and oral communication, detail orientation, organization, and multitasking skills required.
Basic computer skills.
Other Information 4 days per week (Monday‑Friday).
General Statement It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position. Offers of employment are subject to successful completion of all pre‑employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
EEO Statement We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
Seniority Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
Industries Hospitals and Health Care
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Position Summary Performs patient registration. Provides insurance benefits interpretation and counseling. Maintains medical terminology skills and knowledge of third‑party payer regulations. Performs patient and customer relations. Completes other duties as assigned.
Minimum Requirements
High School or equivalent (GED) or higher is required.
Associate Degree: preferred.
Bachelor’s Degree: preferred.
2 years of customer service experience required.
1 to 2 years of registration and/or billing experience within a healthcare setting preferred.
Excellent written and oral communication, detail orientation, organization, and multitasking skills required.
Basic computer skills.
Other Information 4 days per week (Monday‑Friday).
General Statement It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position. Offers of employment are subject to successful completion of all pre‑employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
EEO Statement We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
Seniority Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
Industries Hospitals and Health Care
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