Aayka Fashion
Operations & Fulfillment Associate (Full-Time, In-Person – NYC)
New York, NY (Midtown)
About Aayka Fashion Aayka Fashion is a fast‑growing
South Asian fashion label
based in New York City. We bring elevated, contemporary South Asian design to the modern wardrobe — and we’re pioneering
rental‑as‑a‑service
for our collection. Clients can rent directly from our NYC showroom, enjoy personalized styling consultations, and experience the joy of luxury South Asian fashion without the full purchase commitment.
We’re a small, dynamic team building the future of South Asian fashion — and we’re looking for a passionate, organized, and tech‑savvy operator to grow with us.
The Role We’re hiring a
self‑starter
to own and evolve Aayka’s day‑to‑day operations: fulfillment, customer service, inventory management, and process improvement.
This is a
full‑time, in‑person role
based at our NYC showroom. Perfect for someone who thrives in a start‑up environment, loves solving problems, and wants to help shape how a brand operates from the ground up.
What You’ll Do
Manage the
end‑to‑end fulfillment process : orders, inventory, returns, shipping, and vendor coordination.
Deliver
exceptional customer service , both in person and online.
Implement and optimize tech tools
— help introduce systems (inventory management, CRM, scheduling) that streamline operations.
Create and improve
SOPs and workflows
to support a growing rental business.
Track and report on key
operational metrics
(turnaround times, customer feedback, fulfillment accuracy).
Keep our
showroom and back‑of‑house organized and efficient .
Collaborate closely with our stylist and creative teams to ensure an exceptional customer experience.
Who You Are
Based in
New York City
and available
in‑person daily .
2+ years’ experience in
operations, fulfillment, retail logistics, or customer service
(fashion background a plus).
A
problem‑solver and self‑starter
— excited to implement new technology and improve how things run.
Passionate about
South Asian fashion
and eager to be part of a brand redefining it.
Highly
organized, detail‑oriented, and reliable
with a strong customer‑first mindset.
Comfortable in a
fast‑paced, high‑growth start‑up
environment.
#J-18808-Ljbffr
About Aayka Fashion Aayka Fashion is a fast‑growing
South Asian fashion label
based in New York City. We bring elevated, contemporary South Asian design to the modern wardrobe — and we’re pioneering
rental‑as‑a‑service
for our collection. Clients can rent directly from our NYC showroom, enjoy personalized styling consultations, and experience the joy of luxury South Asian fashion without the full purchase commitment.
We’re a small, dynamic team building the future of South Asian fashion — and we’re looking for a passionate, organized, and tech‑savvy operator to grow with us.
The Role We’re hiring a
self‑starter
to own and evolve Aayka’s day‑to‑day operations: fulfillment, customer service, inventory management, and process improvement.
This is a
full‑time, in‑person role
based at our NYC showroom. Perfect for someone who thrives in a start‑up environment, loves solving problems, and wants to help shape how a brand operates from the ground up.
What You’ll Do
Manage the
end‑to‑end fulfillment process : orders, inventory, returns, shipping, and vendor coordination.
Deliver
exceptional customer service , both in person and online.
Implement and optimize tech tools
— help introduce systems (inventory management, CRM, scheduling) that streamline operations.
Create and improve
SOPs and workflows
to support a growing rental business.
Track and report on key
operational metrics
(turnaround times, customer feedback, fulfillment accuracy).
Keep our
showroom and back‑of‑house organized and efficient .
Collaborate closely with our stylist and creative teams to ensure an exceptional customer experience.
Who You Are
Based in
New York City
and available
in‑person daily .
2+ years’ experience in
operations, fulfillment, retail logistics, or customer service
(fashion background a plus).
A
problem‑solver and self‑starter
— excited to implement new technology and improve how things run.
Passionate about
South Asian fashion
and eager to be part of a brand redefining it.
Highly
organized, detail‑oriented, and reliable
with a strong customer‑first mindset.
Comfortable in a
fast‑paced, high‑growth start‑up
environment.
#J-18808-Ljbffr