Delaware North
Casino Host, Wheeling Island Casino
Delaware North, Wheeling, West Virginia, United States, 26003
Casino Host, Wheeling Island Casino
Join
Delaware North Gaming
to become a
Casino Host
at Wheeling Island Casino in Wheeling, West Virginia.
As a Casino Host, you'll be integral to our gaming operation, developing and implementing new promotions, building successful connections with our guests, managing special events, and more. If you are knowledgeable of casino games, have a high degree of integrity, and love connecting with others, apply now!
Pay Minimum – Anticipated Maximum Base Salary: $45,800 - $59,600 per year.
In addition to base salary, we offer an annual bonus plan based on company and individual performance, and a role-based, uncapped sales incentive plan.
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What We Offer
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
Network with known players to identify and contact high-value guests by phone, email, and in-person interactions
Establish and maintain relationships with assigned guests, keep players informed of events, activities, programs, and benefits as a VIP casino guest
Make outgoing phone calls to generate trips, book accommodations, special events, hotels, restaurant reservations, and other amenities
Create and manage special events, including player parties, marketing promotions, and other activities to reward and recognize new and loyal existing players
Survey players to determine their needs, and share feedback with leadership for continuous program improvement
More About You
At least 21 years of age
No college degree required
At least two years' experience in a customer service or sales position
1 year as Casino Host or similar preferred
Able to obtain and maintain a state gaming license
Knowledgeable of various games, their rules, and can speak to them comfortably
Physical Requirements
Ability to stand, walk, or sit for extended periods of time
Ability to lift at least 25 lbs
Must be able to work nights, weekends, and holidays
Shift Details
Days
Evenings
On call
Holidays
Every weekend
Events
Who We Are Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
#J-18808-Ljbffr
Delaware North Gaming
to become a
Casino Host
at Wheeling Island Casino in Wheeling, West Virginia.
As a Casino Host, you'll be integral to our gaming operation, developing and implementing new promotions, building successful connections with our guests, managing special events, and more. If you are knowledgeable of casino games, have a high degree of integrity, and love connecting with others, apply now!
Pay Minimum – Anticipated Maximum Base Salary: $45,800 - $59,600 per year.
In addition to base salary, we offer an annual bonus plan based on company and individual performance, and a role-based, uncapped sales incentive plan.
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What We Offer
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
Network with known players to identify and contact high-value guests by phone, email, and in-person interactions
Establish and maintain relationships with assigned guests, keep players informed of events, activities, programs, and benefits as a VIP casino guest
Make outgoing phone calls to generate trips, book accommodations, special events, hotels, restaurant reservations, and other amenities
Create and manage special events, including player parties, marketing promotions, and other activities to reward and recognize new and loyal existing players
Survey players to determine their needs, and share feedback with leadership for continuous program improvement
More About You
At least 21 years of age
No college degree required
At least two years' experience in a customer service or sales position
1 year as Casino Host or similar preferred
Able to obtain and maintain a state gaming license
Knowledgeable of various games, their rules, and can speak to them comfortably
Physical Requirements
Ability to stand, walk, or sit for extended periods of time
Ability to lift at least 25 lbs
Must be able to work nights, weekends, and holidays
Shift Details
Days
Evenings
On call
Holidays
Every weekend
Events
Who We Are Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
#J-18808-Ljbffr