SP+ (SP Plus)
Assistant Manager, Valet Operations
SP+ (SP Plus), Kansas City, Missouri, United States, 64101
Overview
SP+, a Metropolis company, is an artificial intelligence company focused on the real world. We use computer vision to enable checkout‑free parking experiences—no tickets, apps, or credit cards needed. With more than 23,000 employees, we power mobility at over 4,000 locations across North America and Europe, and we are reinventing parking to create remarkable everyday experiences for everyone. Responsibilities
Support the day‑to‑day management of the valet operation to foster an excellent guest experience, strong client relations, and a professional, courteous image. Develop and implement a successful staging plan to maximize parking capacity, using every aspect of the location’s layout. Collaborate with programs to improve client and guest satisfaction. Ensure guests receive timely and exceptional service: courteously assist guests with questions, assist with vehicle entry and exit, drive, park, and retrieve vehicles safely and professionally, and maintain a thorough knowledge of the valet operation and local geography. Create staffing schedules aligned with anticipated daily vehicle volume. Maintain full compliance with standard operating procedures, ensuring safety and security of vehicles and keys at all times. Prepare and process daily paperwork in accordance with audit compliance standards. Quickly identify vehicle makes and models; possess general knowledge of vehicle operations. Keep drive lanes and crosswalks clean of debris, oil spills, and other hazards. Report accidents, violations of company policy, safety hazards, or unusual occurrences to the Facility Manager. Review damage claims. Assist with hiring, training, and coaching a top‑performing valet team. Substitute for any position as needed. Complete additional duties as required. Qualifications
Education: High School Graduate; six months of valet experience preferred. Availability: Willing to work 2nd/3rd shifts and/or weekends as required. License: Valid state‑issued driver’s license with current address and acceptable driving record. Communication: Excellent oral and written communication skills; strong guest orientation and courteous service. Adaptability: Capable of handling changes, delays, or unexpected events. Judgment: Demonstrates sound and accurate judgment. Physical Demands: Must stand, walk, use hands for cash handling, occasionally sit, climb, balance, and lift up to 25 pounds. Location
United States – Missouri – Kansas City Salary: $81,900 – $150,100 Employment Details
Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Management and Manufacturing Industry: Facilities Services SP+ is an equal opportunity employer committed to recruitment, hiring, training, and promotion without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other characteristics protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or the exercise of EEO rights.
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SP+, a Metropolis company, is an artificial intelligence company focused on the real world. We use computer vision to enable checkout‑free parking experiences—no tickets, apps, or credit cards needed. With more than 23,000 employees, we power mobility at over 4,000 locations across North America and Europe, and we are reinventing parking to create remarkable everyday experiences for everyone. Responsibilities
Support the day‑to‑day management of the valet operation to foster an excellent guest experience, strong client relations, and a professional, courteous image. Develop and implement a successful staging plan to maximize parking capacity, using every aspect of the location’s layout. Collaborate with programs to improve client and guest satisfaction. Ensure guests receive timely and exceptional service: courteously assist guests with questions, assist with vehicle entry and exit, drive, park, and retrieve vehicles safely and professionally, and maintain a thorough knowledge of the valet operation and local geography. Create staffing schedules aligned with anticipated daily vehicle volume. Maintain full compliance with standard operating procedures, ensuring safety and security of vehicles and keys at all times. Prepare and process daily paperwork in accordance with audit compliance standards. Quickly identify vehicle makes and models; possess general knowledge of vehicle operations. Keep drive lanes and crosswalks clean of debris, oil spills, and other hazards. Report accidents, violations of company policy, safety hazards, or unusual occurrences to the Facility Manager. Review damage claims. Assist with hiring, training, and coaching a top‑performing valet team. Substitute for any position as needed. Complete additional duties as required. Qualifications
Education: High School Graduate; six months of valet experience preferred. Availability: Willing to work 2nd/3rd shifts and/or weekends as required. License: Valid state‑issued driver’s license with current address and acceptable driving record. Communication: Excellent oral and written communication skills; strong guest orientation and courteous service. Adaptability: Capable of handling changes, delays, or unexpected events. Judgment: Demonstrates sound and accurate judgment. Physical Demands: Must stand, walk, use hands for cash handling, occasionally sit, climb, balance, and lift up to 25 pounds. Location
United States – Missouri – Kansas City Salary: $81,900 – $150,100 Employment Details
Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Management and Manufacturing Industry: Facilities Services SP+ is an equal opportunity employer committed to recruitment, hiring, training, and promotion without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other characteristics protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or the exercise of EEO rights.
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