Syneos Health, Inc.
Project Manager (eCOA) - Clinical Surveillance & Training - Remote Based
Updated:
November 3, 2025 Location:
USA-HI-Remote Job ID:
25102947
Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything we do. We are continuously looking for ways to simplify and streamline our work to make Syneos Health easier to work with and easier to work for.
Whether you join us in a Functional Service Provider partnership or a Full‑Service environment, you’ll collaborate with passionate problem solvers to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies because we are passionate about changing lives.
Why Syneos Health
We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
We are continuously building the company we all want to work for and our customers want to work with. By bringing together diversity of thoughts, backgrounds, cultures and perspectives we create a place where everyone feels like they belong.
Job Responsibilities
Function as a representative of the Clinical Surveillance & Training (CST) team on small to large‑size studies or programs, interacting with other functional groups, vendors, license holders, KOLs and Sponsors. May serve as a Project Lead in CST stand‑alone projects and as a Functional Lead in full‑scope or multiple protocol projects.
Manage CST deliverables pertaining to scoped services vendors (i.e., Rater Training vendors), scale license holders and/or KOLs.
Manage all aspects of license procurement, scale translation requirements and paper scale worksheet development.
Manage creation of all CST service‑related documentation and templates, including development and testing of the CST Study Training and Engagement Portal (STEP) to meet study‑specific Rater Training needs.
Manage all aspects of CST services to ensure quality and timely delivery and implementation.
Develop and maintain the study‑specific CST plan in accordance with Standard Operating Procedures (SOPs) and Work Instructions (WIs).
Contribute to relevant functional project plans to ensure alignment with the CST plan.
Provide regular and timely status updates to internal and Sponsor project teams regarding CST scoped services, including risks to delivery such as timeline delays and serve as a central point of contact for CST‑related project issues and solicit support from LM or CST SMEs, as required.
Create and maintain CST metric reports for scoped services, for delivery to client.
Attend Trusted Process, internal and Sponsor meetings as a lead CST representative to discuss CST strategy, address CST‑related agenda topics and provide status reports.
Ensure CST project documentation is maintained on an ongoing basis and ensure required documentation is filed completely and accurately in the Trial Master File (TMF).
Identify risks and develop mitigation plan as required.
Participate in Sponsor, internal or agency audits and inspections, as required.
Responsible for management of CST scope, including identification of CST out‑of‑scope activities and overburn, including revenue recognition, invoice management and KOL contract and management.
Plan, manage and request CST resources (e.g., CST Project Specialist, CST Clinical Scientist, CST Assessment Scientist, etc.) and provide CST resource updates for assigned projects.
Train and mentor internal team members.
Benefits
The benefits for this position may include a company car or car allowance, health benefits (Medical, Dental, Vision), company match 401(k), eligibility to participate in Employee Stock Purchase Plan, eligibility to earn commissions/bonus based on company and individual performance and flexible paid time off (PTO) and sick time. Eligibility for paid sick time may vary depending on where you work, as certain states and municipalities have regulated paid sick time requirements.
Salary Range:
$79,800 – $139,600
Summary
Provides customer‑focused management of Clinical Surveillance & Training (CST) scoped services to support scientific integrity and data quality in clinical trials. Duties also include liaising with customers, vendors and investigative sites to manage projects from start‑up to final deliverables to the customer. Upon displaying proficiency, a CST Project Manager II may be awarded the opportunity to function at the CST Senior Project Manager level.
Additional Information
Tasks, duties and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion, may assign other tasks, duties or job responsibilities.
Equal Opportunity Employer
Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, please contact us at jobs@syneoshealth.com.
Contact
Phone: 919‑876‑9300 Fax: 919‑876‑9360 Toll‑Free: 866‑462‑7373
Learn More
Visit www.syneoshealth.com
#J-18808-Ljbffr
November 3, 2025 Location:
USA-HI-Remote Job ID:
25102947
Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything we do. We are continuously looking for ways to simplify and streamline our work to make Syneos Health easier to work with and easier to work for.
Whether you join us in a Functional Service Provider partnership or a Full‑Service environment, you’ll collaborate with passionate problem solvers to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies because we are passionate about changing lives.
Why Syneos Health
We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
We are continuously building the company we all want to work for and our customers want to work with. By bringing together diversity of thoughts, backgrounds, cultures and perspectives we create a place where everyone feels like they belong.
Job Responsibilities
Function as a representative of the Clinical Surveillance & Training (CST) team on small to large‑size studies or programs, interacting with other functional groups, vendors, license holders, KOLs and Sponsors. May serve as a Project Lead in CST stand‑alone projects and as a Functional Lead in full‑scope or multiple protocol projects.
Manage CST deliverables pertaining to scoped services vendors (i.e., Rater Training vendors), scale license holders and/or KOLs.
Manage all aspects of license procurement, scale translation requirements and paper scale worksheet development.
Manage creation of all CST service‑related documentation and templates, including development and testing of the CST Study Training and Engagement Portal (STEP) to meet study‑specific Rater Training needs.
Manage all aspects of CST services to ensure quality and timely delivery and implementation.
Develop and maintain the study‑specific CST plan in accordance with Standard Operating Procedures (SOPs) and Work Instructions (WIs).
Contribute to relevant functional project plans to ensure alignment with the CST plan.
Provide regular and timely status updates to internal and Sponsor project teams regarding CST scoped services, including risks to delivery such as timeline delays and serve as a central point of contact for CST‑related project issues and solicit support from LM or CST SMEs, as required.
Create and maintain CST metric reports for scoped services, for delivery to client.
Attend Trusted Process, internal and Sponsor meetings as a lead CST representative to discuss CST strategy, address CST‑related agenda topics and provide status reports.
Ensure CST project documentation is maintained on an ongoing basis and ensure required documentation is filed completely and accurately in the Trial Master File (TMF).
Identify risks and develop mitigation plan as required.
Participate in Sponsor, internal or agency audits and inspections, as required.
Responsible for management of CST scope, including identification of CST out‑of‑scope activities and overburn, including revenue recognition, invoice management and KOL contract and management.
Plan, manage and request CST resources (e.g., CST Project Specialist, CST Clinical Scientist, CST Assessment Scientist, etc.) and provide CST resource updates for assigned projects.
Train and mentor internal team members.
Benefits
The benefits for this position may include a company car or car allowance, health benefits (Medical, Dental, Vision), company match 401(k), eligibility to participate in Employee Stock Purchase Plan, eligibility to earn commissions/bonus based on company and individual performance and flexible paid time off (PTO) and sick time. Eligibility for paid sick time may vary depending on where you work, as certain states and municipalities have regulated paid sick time requirements.
Salary Range:
$79,800 – $139,600
Summary
Provides customer‑focused management of Clinical Surveillance & Training (CST) scoped services to support scientific integrity and data quality in clinical trials. Duties also include liaising with customers, vendors and investigative sites to manage projects from start‑up to final deliverables to the customer. Upon displaying proficiency, a CST Project Manager II may be awarded the opportunity to function at the CST Senior Project Manager level.
Additional Information
Tasks, duties and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion, may assign other tasks, duties or job responsibilities.
Equal Opportunity Employer
Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, please contact us at jobs@syneoshealth.com.
Contact
Phone: 919‑876‑9300 Fax: 919‑876‑9360 Toll‑Free: 866‑462‑7373
Learn More
Visit www.syneoshealth.com
#J-18808-Ljbffr