Compass Group
Job Summary
Oversees Catering service operations based out of a commercial kitchen. Ensures events are set to company expectations and customers are taken care of. Managing, training, coaching and developing a team of 15 – 30 hourly associates in a union environment.
Key Responsibilities
Leads Catering staff in pre-planning, execution, and breakdown of daily events
Coordinate with event organizers to confirm and adjust BEOs as needed
Delegates to, and ensures that, the Catering staff coordinates and executes the event within the parameters established by the General Manager
Recruits, interviews, and trains full-time and temporary staff
Provide ongoing training and create development plans for hourly staff
Identify service efficiency opportunities and implement improved operational processes
Organizes, leads and motivates the catering team, fostering a positive culture
Plans staff and event schedules as needed
Approves staff payroll as needed
Serves as liaison and coordinator between Event Planners, Culinary, Staffing, and customers as needed to plan and execute events
Assesses event requirements and ensure satisfaction with the services delivered
Performs final review and assessment of catering events to determine if they meet performance and quality standards
Resolves customer concerns in a timely and professional manner
Qualifications
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
5 years of hospitality and food service experience required.
Must be able to work in a fast-paced environment and communicate effectively.
3-5 years' experience in a hospitality management environment (preferably in an off-premise catering environment)
Operationally savvy industry professional with a demonstrated passion in managing people, events and the overall guest experience
Strong organization, time management and team motivation skills are essential for success in this role
Ability to work independently with little direct supervision
Ability to communicate effectively (verbal and written) with customers, senior management, and support staff
Ability to respond effectively to continuously changing demands
Effective use of discretion to problem solve in a fast-paced, often changing environment
Excellent communication skills
Experience with hiring, training and development of teammates in a union setting
The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business
Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos; to write simple correspondence; to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to compute rate, ratio, and percentage.
Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written, or oral instructions; to deal with problems involving a few concrete variables in standardized situations.
Other Qualifications Food Handler’s Permit & MAST Permit; ServSafe training and certificate as required by applicable state and county. Valid driver's license required.
Apply to Eurest today!
Equal Opportunity Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Eurest maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
#J-18808-Ljbffr
Key Responsibilities
Leads Catering staff in pre-planning, execution, and breakdown of daily events
Coordinate with event organizers to confirm and adjust BEOs as needed
Delegates to, and ensures that, the Catering staff coordinates and executes the event within the parameters established by the General Manager
Recruits, interviews, and trains full-time and temporary staff
Provide ongoing training and create development plans for hourly staff
Identify service efficiency opportunities and implement improved operational processes
Organizes, leads and motivates the catering team, fostering a positive culture
Plans staff and event schedules as needed
Approves staff payroll as needed
Serves as liaison and coordinator between Event Planners, Culinary, Staffing, and customers as needed to plan and execute events
Assesses event requirements and ensure satisfaction with the services delivered
Performs final review and assessment of catering events to determine if they meet performance and quality standards
Resolves customer concerns in a timely and professional manner
Qualifications
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
5 years of hospitality and food service experience required.
Must be able to work in a fast-paced environment and communicate effectively.
3-5 years' experience in a hospitality management environment (preferably in an off-premise catering environment)
Operationally savvy industry professional with a demonstrated passion in managing people, events and the overall guest experience
Strong organization, time management and team motivation skills are essential for success in this role
Ability to work independently with little direct supervision
Ability to communicate effectively (verbal and written) with customers, senior management, and support staff
Ability to respond effectively to continuously changing demands
Effective use of discretion to problem solve in a fast-paced, often changing environment
Excellent communication skills
Experience with hiring, training and development of teammates in a union setting
The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business
Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos; to write simple correspondence; to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to compute rate, ratio, and percentage.
Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written, or oral instructions; to deal with problems involving a few concrete variables in standardized situations.
Other Qualifications Food Handler’s Permit & MAST Permit; ServSafe training and certificate as required by applicable state and county. Valid driver's license required.
Apply to Eurest today!
Equal Opportunity Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Eurest maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
#J-18808-Ljbffr