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Eurest USA

CATERING MANAGER - REDMOND, WA

Eurest USA, Redmond, Washington, United States, 98052

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Job Summary Oversees Catering service operations based out of a commercial kitchen. Ensures events meet company expectations and customers are taken care of. Manages, trains, coaches, and develops a team of 15-30 hourly associates in a union environment.

Salary Salary:

$78,000 - $86,000 per year

Key Responsibilities

Leads catering staff in pre‑planning, execution, and breakdown of daily events

Coordinates with event organizers to confirm and adjust BEOs as needed

Delegates tasks and ensures the catering staff executes events within the parameters established by the General Manager

Recruits, interviews, and trains full‑time and temporary staff

Provides ongoing training and creates development plans for hourly staff

Identifies service‑efficiency opportunities and implements improved operational processes

Organizes, leads, and motivates the catering team, fostering a positive culture

Plans staff and event schedules as needed

Approves staff payroll as needed

Serves as liaison and coordinator between Event Planners, Culinary, Staffing, and customers to plan and execute events

Assesses event requirements and ensures satisfaction with the services delivered

Performs final review and assessment of catering events to determine if they meet performance and quality standards

Resolves customer concerns in a timely and professional manner

Qualifications

High school diploma, GED, or one to three months of related experience and/or training; or an equivalent combination of education and experience

5 years of hospitality and food service experience required

Strong communication skills and ability to work in a fast‑paced environment

3-5 years of experience in a hospitality management environment (preferably in an off‑premise catering environment)

Operationally savvy industry professional with a passion for managing people, events, and the overall guest experience

Strong organizational, time‑management, and team‑motivation skills

Ability to work independently with minimal supervision

Effective use of discretion to problem‑solve in a rapidly changing environment

Experience with hiring, training, and development of teammates in a union setting

Ability to manage in an environment focused on client service, entrepreneurship, and business growth

Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos; to write simple correspondence; to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees.

Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percentage.

Reasoning Ability Ability to apply common‑sense understanding to carry out detailed but uninvolved written or oral instructions; to deal with problems involving a few concrete variables in standardized situations.

Other Qualifications Food Handler’s Permit & MAST Permit; ServSafe training and certificate as required by applicable state and county; valid driver’s license required.

Company Overview Eurest is the leader in business and industry dining, feeding employees of the nation’s largest and most prestigious companies across all states. As part of our leadership and professional support team, you will help our 16,000 chefs and in‑unit associates excel as they deliver world‑class meals in corporate cafés, executive dining rooms, and through on‑site catering and vending innovations.

Equal Opportunity Employer Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We consider all qualified applicants, including those with a criminal history, consistent with federal, state, and local laws.

Drug‑Free Workplace Eurest maintains a drug‑free workplace.

Benefits

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Additional Information Applications are accepted on an ongoing basis.

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