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ComTec Solutions LLC

Project Manager

ComTec Solutions LLC, Rochester, New York, United States

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Description

PROJECT MANAGER Department: Enterprise Systems Group

Billable Hours Goal: 80% of worked hours

Position Type: Full Time

Travel Required: Minimal as needed

JOB SUMMARY: As a Project Manager, you will deliver multiple complex concurrent projects (multiple phases, applications, geographies, etc.), on time, on budget and to the agreed scope. Lead internal resources to maintain on-time delivery of current projects.

REPORTS TO: Manager of Projects and Service Delivery

DIRECT REPORTS: None

ESSENTIAL FUNCTIONS:

Maintain overall management of the client relationship, project schedule, budget and scope

Ensure that sufficient resources and budget are available for completing all project activities

Act as liaison and central focal point for internal stake holders – ie: Support, Development, Executive management, Finance

Prepare management deliverables (Project Plan, Project Change Orders and Project Lists) and use these deliverables to conduct the Project. Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues

Notify client stakeholders of project issues and submit recommendations to resolve them

Maintain regular contact with the Client Project Manager, providing the status of project progress

Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups

For approved Project Change Orders, update all documentation and project work plan to reflect changes in requirements and commitments

Champion and adhere to implementation methodology

Ability to identify Risk and manage/mitigate

Ensure project related documentation is updated and delivered on-time

Assist with development of Project Management disciplines as required

ADDITIONAL RESPONSIBILITIES:

Act as liaison and central focal point for Epicor resources including scheduling, secondary installation, configuration and training

Maintain daily timesheet and expense report entries and submit them accurately and timely

Other duties as required

Requirements TECHNICAL SKILLS:

High level of proficiency (intermediate) in MS Office, MS Project and SharePoint

SOFT SKILLS & ABILITIES:

Experience in managing stakeholders

Demonstrated ability to manage and reduce project risk

Strong written and verbal communication skills

Pleasant and professional demeanor in all client and internal communications

Ability to multitask

Intellectually resourceful with sound judgment and effective decision-making abilities

Independent worker and able to work effectively on daily tasks without direct supervision

Strong organization skills and ability to operate efficiently throughout daily tasks

In general, owns issues through resolution although understands when to elevate a problem to another team member and whom to elevate to; accepts escalated issues; and mentors when appropriate

Demonstrates empathy with team members in a professional manner at all times

Work well with clients at all levels

Operates with client satisfaction in mind

Energetic, enthusiastic and results-oriented

Strong troubleshooting and analytical skills

EDUCATION, EXPERIENCE, & KNOWLEDGE:

Bachelor level degree

PMP / Prince Certification preferred

5 – 10 years of relevant experience

WORK ENVIRONMENT/PHYSICAL DEMANDS:

Use of computer and office equipment

Ability to remain calm in stressful situations

Performs all administrative functions expected at this level

ADDITIONAL REQUIREMENTS:

Ability to schedule evening or weekend work occasionally

Valid driver’s license in your state of residence and reliable personal vehicle

DATE CREATED/REVISED:

November 2025

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