Walmart
(USA) Senior Manager I, Operations Improvement, Facility
Walmart, Oldmans, New Jersey, United States
(USA) Senior Manager I, Operations Improvement, Facility
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(USA) Senior Manager I, Operations Improvement, Facility
role at
Walmart
Base pay range $116,000.00/yr - $174,000.00/yr
Responsibilities What you’ll do: Drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, providing resources, identifying performance standards, measuring progress and adjusting performance accordingly, developing contingency plans, and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations, and conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting a belonging mindset in the workplace. Promotes and supports company policies, procedures, mission, values and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs and initiatives, consulting with business partners, managers, coworkers or other key stakeholders, soliciting, evaluating and applying suggestions for improving efficiency and cost‑effectiveness and participating in and supporting community outreach events. Manages multiple projects by defining scope of work and project objectives, establishing project activities, deliverables, milestones and timelines, coordinating planning activities, assembling management plans, tracking changes to plans and ensuring resolution of critical issues, managing the governance of project plans, identifying resources needed for project completion, monitoring budgets and costs for projects and delivering presentations, status reports and other project documentation to stakeholders at regular intervals. Manages content management initiatives by evaluating and prioritizing content requests, designing, developing, automating and maintaining tools, templates and resources, collaborating with team to develop and implement intranet content, providing guidance to team on platform functionality, communication approaches and content quality standards, ensuring content and digital communications methods align with content governance standards, auditing and tracking content variables and adapting content and digital communication methods to resolve audit concerns. Manages processes and procedures for areas of responsibility by analyzing data to identify existing standards, processes, governance and work flows, evaluating key business components to assess current performance baselines, identifying areas of improvement, editing existing processes and developing improvement solutions, ensuring program processes are simple and executable with manageable rollout plans, consulting with cross‑functional teams for alignment on improvement solutions, ensuring process is sustainable for future use and communicating changes and solutions to key stakeholders to get buy‑in and drive behavior change. Manages behavior change and process improvement programs in areas of responsibility by evaluating and determining change and improvement needs, partnering with cross‑functional teams to develop the operational strategy to simplify processes, providing guidance and expertise on company policy and procedures, ensuring proper controls, tools and materials are present to enhance behavior change, partnering with stakeholders to ensure alignment and support of the processes, monitoring program performance in relation to metrics, identifying post‑implementation issues and concerns and developing and gaining buy‑in on changes and resolutions. Respect the Individual: Builds high‑performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us. Serve Our Customers and Members: Delivers results while putting the customer first, considers and adapts to how, where and when customers shop and applies the EDLP and EDLC business models to all plans. Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
Minimum Qualifications
Bachelor’s degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area OR 5 years’ experience in retail operations, content development, project management, or related area.
Preferred Qualifications
Developing and delivering training.
Master’s degree in Business Administration.
Project Management Certification.
Retail consulting.
Six Sigma certification.
Using Microsoft Office.
Working with cross-functional teams.
Primary Location 3 Sorbello Way, Pedricktown, NJ 08067-0000, United States of America
#J-18808-Ljbffr
(USA) Senior Manager I, Operations Improvement, Facility
role at
Walmart
Base pay range $116,000.00/yr - $174,000.00/yr
Responsibilities What you’ll do: Drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, providing resources, identifying performance standards, measuring progress and adjusting performance accordingly, developing contingency plans, and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations, and conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting a belonging mindset in the workplace. Promotes and supports company policies, procedures, mission, values and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs and initiatives, consulting with business partners, managers, coworkers or other key stakeholders, soliciting, evaluating and applying suggestions for improving efficiency and cost‑effectiveness and participating in and supporting community outreach events. Manages multiple projects by defining scope of work and project objectives, establishing project activities, deliverables, milestones and timelines, coordinating planning activities, assembling management plans, tracking changes to plans and ensuring resolution of critical issues, managing the governance of project plans, identifying resources needed for project completion, monitoring budgets and costs for projects and delivering presentations, status reports and other project documentation to stakeholders at regular intervals. Manages content management initiatives by evaluating and prioritizing content requests, designing, developing, automating and maintaining tools, templates and resources, collaborating with team to develop and implement intranet content, providing guidance to team on platform functionality, communication approaches and content quality standards, ensuring content and digital communications methods align with content governance standards, auditing and tracking content variables and adapting content and digital communication methods to resolve audit concerns. Manages processes and procedures for areas of responsibility by analyzing data to identify existing standards, processes, governance and work flows, evaluating key business components to assess current performance baselines, identifying areas of improvement, editing existing processes and developing improvement solutions, ensuring program processes are simple and executable with manageable rollout plans, consulting with cross‑functional teams for alignment on improvement solutions, ensuring process is sustainable for future use and communicating changes and solutions to key stakeholders to get buy‑in and drive behavior change. Manages behavior change and process improvement programs in areas of responsibility by evaluating and determining change and improvement needs, partnering with cross‑functional teams to develop the operational strategy to simplify processes, providing guidance and expertise on company policy and procedures, ensuring proper controls, tools and materials are present to enhance behavior change, partnering with stakeholders to ensure alignment and support of the processes, monitoring program performance in relation to metrics, identifying post‑implementation issues and concerns and developing and gaining buy‑in on changes and resolutions. Respect the Individual: Builds high‑performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us. Serve Our Customers and Members: Delivers results while putting the customer first, considers and adapts to how, where and when customers shop and applies the EDLP and EDLC business models to all plans. Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
Minimum Qualifications
Bachelor’s degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area OR 5 years’ experience in retail operations, content development, project management, or related area.
Preferred Qualifications
Developing and delivering training.
Master’s degree in Business Administration.
Project Management Certification.
Retail consulting.
Six Sigma certification.
Using Microsoft Office.
Working with cross-functional teams.
Primary Location 3 Sorbello Way, Pedricktown, NJ 08067-0000, United States of America
#J-18808-Ljbffr