Zoni Language Centers
Customer Service Representative Brooklyn
Zoni Language Centers, New York, New York, us, 10261
Customer Service Representative Brooklyn
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Customer Service Representative Brooklyn
role at
Zoni Language Centers
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3 weeks ago Be among the first 25 applicants
Zoni’s Student Service Representatives are multilingual experts providing excellent service to our students, administrative support to our offices, providing information and responding to inquiries from students, teachers, staff, and visitors. They register and enroll prospective students working collaboratively with various teams within the organization.
Respond to all inquiries (i.e., leads) about Zoni products to all prospective students by phone, email, and mail.
Interview, qualify and enroll students for our English and specialized programs.
Reach goals and objectives of student enrollment criteria
Establish good relationship with agents
Provide superior customer service
Answer telephone calls
Collect registration, tuition, and other payments
Prepare reports
Perform related duties as assigned
In-person
High School Diploma
Bilingual English/Spanish
Sales
Excellent communication skills Excellent interpersonal skills. Demonstrated writing ability. Ability to advise and provide solutions to problems faced by a diverse student population.
Excellent Customer Service
Mornings and Evening schedules
Monday through Thursdays and Saturday/Sunday
Base hourly pay
Health insurance
Dental insurance
Paid sick time
Paid holidays
Annual vacation
Performance based incentives
On-the-job training
Paid in-house trainings and workshops
Professional Development
Zoni offers the opportunity to start a great career in the Education industry. 80% of Zoni’s top campus and corporate management started as back-office support. Zoni's corporate culture thrives on promoting within, constant training and education with growing responsibilities.
$ 17.00 USD - $ 20.00 USD per hour
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Language Schools
#J-18808-Ljbffr
Customer Service Representative Brooklyn
role at
Zoni Language Centers
Continue with Google Continue with Google
3 weeks ago Be among the first 25 applicants
Zoni’s Student Service Representatives are multilingual experts providing excellent service to our students, administrative support to our offices, providing information and responding to inquiries from students, teachers, staff, and visitors. They register and enroll prospective students working collaboratively with various teams within the organization.
Respond to all inquiries (i.e., leads) about Zoni products to all prospective students by phone, email, and mail.
Interview, qualify and enroll students for our English and specialized programs.
Reach goals and objectives of student enrollment criteria
Establish good relationship with agents
Provide superior customer service
Answer telephone calls
Collect registration, tuition, and other payments
Prepare reports
Perform related duties as assigned
In-person
High School Diploma
Bilingual English/Spanish
Sales
Excellent communication skills Excellent interpersonal skills. Demonstrated writing ability. Ability to advise and provide solutions to problems faced by a diverse student population.
Excellent Customer Service
Mornings and Evening schedules
Monday through Thursdays and Saturday/Sunday
Base hourly pay
Health insurance
Dental insurance
Paid sick time
Paid holidays
Annual vacation
Performance based incentives
On-the-job training
Paid in-house trainings and workshops
Professional Development
Zoni offers the opportunity to start a great career in the Education industry. 80% of Zoni’s top campus and corporate management started as back-office support. Zoni's corporate culture thrives on promoting within, constant training and education with growing responsibilities.
$ 17.00 USD - $ 20.00 USD per hour
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Language Schools
#J-18808-Ljbffr