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Zoni Language Centers

Customer Service Representative Brooklyn

Zoni Language Centers, New York, New York, us, 10261

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Customer Service Representative Brooklyn Join to apply for the

Customer Service Representative Brooklyn

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Zoni Language Centers

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3 weeks ago Be among the first 25 applicants

Zoni’s Student Service Representatives are multilingual experts providing excellent service to our students, administrative support to our offices, providing information and responding to inquiries from students, teachers, staff, and visitors. They register and enroll prospective students working collaboratively with various teams within the organization.

Respond to all inquiries (i.e., leads) about Zoni products to all prospective students by phone, email, and mail.

Interview, qualify and enroll students for our English and specialized programs.

Reach goals and objectives of student enrollment criteria

Establish good relationship with agents

Provide superior customer service

Answer telephone calls

Collect registration, tuition, and other payments

Prepare reports

Perform related duties as assigned

In-person

High School Diploma

Bilingual English/Spanish

Sales

Excellent communication skills Excellent interpersonal skills. Demonstrated writing ability. Ability to advise and provide solutions to problems faced by a diverse student population.

Excellent Customer Service

Mornings and Evening schedules

Monday through Thursdays and Saturday/Sunday

Base hourly pay

Health insurance

Dental insurance

Paid sick time

Paid holidays

Annual vacation

Performance based incentives

On-the-job training

Paid in-house trainings and workshops

Professional Development

Zoni offers the opportunity to start a great career in the Education industry. 80% of Zoni’s top campus and corporate management started as back-office support. Zoni's corporate culture thrives on promoting within, constant training and education with growing responsibilities.

$ 17.00 USD - $ 20.00 USD per hour

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Language Schools

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