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University of North Carolina at Chapel Hill

Business Services Coordinator

University of North Carolina at Chapel Hill, Chapel Hill, North Carolina, United States, 27517

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Department: SW‑School of Social Work‑380100

Career Area: Administrative/Clerical Support

Internal Recruitment Only: No

Posting Open Date: 10/30/2025

Application Deadline: 11/13/2025

Position Type: Permanent Staff (SHRA)

Position Title: Business Services Coordinator - Advanced

Salary Grade Equivalent: NC11 / GN09

Working Title: Business Services Coordinator

Position Number: 00058536

Vacancy ID: P020620

Work Status: Full‑Time Permanent

Hours per Week: 40

Work Schedule: Monday‑Friday, 40 hours

Hybrid Possibility: This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. If business needs change, an individual employee’s designation may be adjusted with a required minimum of ten (10) business days’ notice unless employee conduct or safety issues necessitate otherwise at the discretion of management.

Work Location: CHAPEL HILL, NC

Position Location: North Carolina, US

Hiring Range: $50,220–$55,800

Pay Band Information: To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world‑class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC‑Chapel Hill offers full‑time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit: The mission of the School of Social Work is to advance equity, transform systems, and improve lives. The School’s curriculum supports the mission and recognizes the uniqueness of the region served, including concerns for disadvantaged, vulnerable, and oppressed individuals, families and communities. Classes provide rigorous and evidence‑based content, and give students the opportunity to explore theory, learn intervention skills and engage in challenging dialogue with colleagues. The mission of Academic & Student Affairs at the UNC Chapel Hill School of Social Work is to recruit, engage, and support students in a curriculum that will prepare them for leadership roles in the Social Work profession.

Position Summary: Reporting directly to the Assistant Dean for Recruitment, Admissions, and Financial Aid, the Business Services Coordinator offers administrative support to the Director of the Advanced Standing MSW Program, the Director of Student Development & Leadership, and the Director of Digital Learning and Instruction. This role is ideal for a detail‑oriented professional who thrives in a collaborative academic environment and is committed to supporting student success and program excellence. The Office of Academic & Student Affairs serves prospective applicants and students from admissions through matriculation and graduation in both the online and on‑ground social work programs. The Business Services Coordinator has significant operational responsibilities, requiring accurate work with internal and external constituent groups (prospective applicants, The Graduate School, The Office of Scholarships & Student Aid, funding programs, university‑level officials, vendors, faculty, alumni and students). The role demands effective communication, strong writing ability, and knowledge of program policies and procedures within systems such as Slate and GradStar. Duties include, but are not limited to: assisting the Assistant Dean in coordination and management of the MSW Admissions Committee, assigning applications to committee members and following up, overseeing scholarship and office supply budgets, developing budgets and policies, entering and verifying data, producing reports, drafting scholarship award letters, reconciling student data, and records management. The coordinator facilitates planning, logistics, and implementation of Academic and Student Affairs events and other Southern Social Work events such as JumpStart new student orientations, SSW spring commencement, and Fall Festival. Responsibilities also include securing vendors for food, décor, audio, etc., attending all in‑person new student welcome events and orientations, and overseeing the annual student hiring process each fall. The coordinator will collaborate with faculty, students, and administrators, support the Assistant Dean with program aspects, and complete all financial processing for Academic and Student Affairs. The position serves on committees and work groups as assigned, and may coordinate RA training and job postings for student RAs.

Minimum Education and Experience Requirements: Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications, Competencies, and Experience:

Strong organization, planning, and analytical abilities

Advanced proficiency in Microsoft Office and Excel

Ability to prioritize and negotiate organizational needs and operational tasks, and meet timeframes and deadlines

Demonstrated ability to communicate effectively both verbally and in writing

Excellent interpersonal skills

Preferred Qualifications, Competencies, and Experience:

Administrative experience in higher education is preferred

Ability to work collaboratively with students, faculty, staff, administrators, and prospective students

Required Licenses/Certifications: NA

Special Physical/Mental Requirements: Ability to lift/move 15 lbs., NC Driver’s License

Campus Security Authority Responsibilities: This position is designated as a Campus Security Authority in accordance with the Clery Act. The position requires reporting Clery crimes to the Clery Compliance Manager and completing annual training regarding reporting responsibilities.

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