Kroger Mountain View Foods
e-COMMERCE/DEPT LEADER
Kroger Mountain View Foods, Los Angeles, California, United States, 90079
Position
e-COMMERCE/DEPT LEADER – Kroger Mountain View Foods
Join to apply for the e-COMMERCE/DEPT LEADER role at Kroger Mountain View Foods.
1 week ago – Be among the first 25 applicants.
Job Description Manage the overall day-to-day operations of the store’s e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desired results. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness
Meet the demands of product flow and create schedules according to guidelines
Develop associates to meet the productivity standards and certify associates once they meet or exceed goals
Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines
Train associates on all functions and duties of the order selector and customer attendant roles
Lead team in the planning, implementation and execution of e-Commerce’s initiatives
Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales
Assist in the analysis and response to the competitive landscape
Ensure orders are filled with products requested or comparable substitute in a timely and effective manner
Execute Best Practices to determine appropriate substitutions in the event of an out of stock
Follow processes for streamlining collection of orders, products, checkouts and delivery
Report inventory issues such as out of stock items to department heads in a timely manner
Troubleshoot equipment and devices for e-Commence department
Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs
Monitor and control expenses for the department
Ensure preventative maintenance is being performed on all equipment in the department
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications Minimum
Effective communication skills
Strong organizational skills
Strong leadership skills
Basic knowledge of computers
Desired
High school diploma or equivalent
Experience with and knowledge of Point of Sale (POS)
Retail Experience
About Us Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we’re proudly serving Ralphs customers in over 180 stores throughout the state. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities and each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose‑driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part‑time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Ralphs family!
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre‑hiring process, please call 844‑849‑7136 or contact the location’s management.
#J-18808-Ljbffr
Join to apply for the e-COMMERCE/DEPT LEADER role at Kroger Mountain View Foods.
1 week ago – Be among the first 25 applicants.
Job Description Manage the overall day-to-day operations of the store’s e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desired results. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness
Meet the demands of product flow and create schedules according to guidelines
Develop associates to meet the productivity standards and certify associates once they meet or exceed goals
Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines
Train associates on all functions and duties of the order selector and customer attendant roles
Lead team in the planning, implementation and execution of e-Commerce’s initiatives
Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales
Assist in the analysis and response to the competitive landscape
Ensure orders are filled with products requested or comparable substitute in a timely and effective manner
Execute Best Practices to determine appropriate substitutions in the event of an out of stock
Follow processes for streamlining collection of orders, products, checkouts and delivery
Report inventory issues such as out of stock items to department heads in a timely manner
Troubleshoot equipment and devices for e-Commence department
Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs
Monitor and control expenses for the department
Ensure preventative maintenance is being performed on all equipment in the department
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications Minimum
Effective communication skills
Strong organizational skills
Strong leadership skills
Basic knowledge of computers
Desired
High school diploma or equivalent
Experience with and knowledge of Point of Sale (POS)
Retail Experience
About Us Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we’re proudly serving Ralphs customers in over 180 stores throughout the state. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities and each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose‑driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part‑time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Ralphs family!
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre‑hiring process, please call 844‑849‑7136 or contact the location’s management.
#J-18808-Ljbffr