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McDonald's

Shift Manager

McDonald's, Olean, New York, United States

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Job Overview McDonald's is seeking a

Shift Manager

to lead shifts in a restaurant owned and operated by an independent franchisee. The franchisee will be the employer, not McDonald’s USA. All employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling, are handled by the franchisee.

Responsibilities Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience at every visit. A Shift Manager provides leadership to crew and other managers during a shift to guarantee high Quality, Service, and Cleanliness standards.

Shift Managers plan each shift, monitor performance, take action to meet McDonald’s standards, and monitor safety, security, and profitability. They communicate with the next Shift Manager to prepare them for their shift and help assigned departments meet goals.

Food Safety

Internal Communication

Inventory Management

Daily Maintenance and Cleanliness

Managing Crew

Quality Food Production

Exceptional Customer Service

Safety and Security

Scheduling

Training

Requirements Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. Candidates should be positive team players with a flexible schedule, 18 years or older, and passionate about working in a fast‑paced environment.

Benefits

15‑25 days paid vacation

10 paid holidays and 8‑week sabbatical every 10 years

Education through Archways to Opportunity – opportunities to earn a high school degree, college tuition assistance, and English classes as a second language

Medical, dental, and vision coverage

Pre‑tax flexible spending accounts

Short‑ and long‑term disability, life and accident insurance

Paid leaves of absence

Service awards

Employee resource connection

Adoption assistance

Matching gifts program

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is a separate company from McDonald’s USA and is responsible for all employment matters. By applying to this position, you are applying to work at the franchisee-operated restaurant. Any information you provide in your application will be submitted only to the franchisee. McDonald’s USA will not receive a copy of your application and will have no involvement in any employment decisions regarding you.

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