Field Service Technician

Job DescriptionJob Description We are looking for an experienced Field Service Technician to support installation and service operations across multiple sites in the DC area. This role involves working with a wide range of security technologies including access control systems and surveillance cameras. The ideal candidate has a strong background in low-voltage cabling, system integration, and troubleshooting in commercial environments. Key Responsibilities: Install and configure electronic security systems including access control, CCTV, and related infrastructure Diagnose and repair issues with security equipment, cabling, and system programming Terminate and test cabling such as Cat5e, Cat6, and coaxial in compliance with industry standards Work with analog, IP-based, DVR, NVR, and hybrid surveillance systems Understand access control principles and install door hardware (maglocks, strikes, readers, etc.) Maintain accurate and up-to-date system documentation, including floorplans, credentials, and network details Interpret technical drawings and building plans to support proper system installation and service Conduct signal testing and verification to ensure proper system functionality Represent the company professionally when interacting with clients on-site Collaborate with internal teams including project managers, technicians, and supervisors Participate in rotating on-call schedules and be available for after-hours service requests Operate lifts, ladders, and other equipment safely and in accordance with OSHA standards Perform additional duties as assigned by management Qualifications: 3–5 years of hands-on experience in installing and servicing commercial security systems Proficient in low-voltage wiring and circuit theory related to security devices Working knowledge of computer networking fundamentals Experience with cable types including Cat5e, Cat6, and coaxial Capable of reading and interpreting blueprints and schematics Strong problem-solving and organizational skills Ability to lift up to 75 lbs and work at heights using ladders or lifts Valid driver’s license with a clean driving record Excellent communication and customer service skills

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