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BoxLunch

Store Manager

BoxLunch, Burbank, California, United States, 91520

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At Hot Topic, we’re passionate about music, pop culture, and creating an exceptional in-store experience for our customers and employees. We’re seeking a Store Manager to lead our team in bringing fandom to life. You will be responsible for achieving sales targets, recruiting, developing, and managing performance. You should be a proactive leader who thrives in a dynamic retail environment and is dedicated to developing talent and delivering outstanding customer service. Essentially, you’re a superhero. WHAT YOU'LL DO

Achieve sales and comparable sales goals for your store. Recruit, develop, and retain a passionate, collaborative team. Create customer engagement and buzz through social media, store web applications, and clienteling. Manage store operations effectively, balancing organization, delegation, autonomy, and customer-first selling practices. Monitor shrink/loss prevention, payroll, scheduling, and external factors affecting business. Communicate with retail leadership and HQ regarding trends and customer feedback. Analyze sales reports to inform strategic decisions. Implement new technologies, communicate policies, and manage supply ownership responsibly. Merchandise the store effectively, launching promotions on time and using planograms as guides. Mentor and develop staff through recognition, feedback, and leadership, building a strong team. WHAT YOU'LL NEED

1-2 years of retail management experience leading successful teams; skills in communication, recruiting, and operations. High school diploma or GED; degree preferred. Adaptability to the fast-changing retail environment. Interest in pop culture, fandoms, and music trends. Ability to navigate the store, merchandise products, and handle merchandise weighing up to 50 pounds. Pay range: $23.75 - $29.70 per hour. Final salary depends on education, location, experience, and other factors.

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