Avesta Computer Services
Epic Analyst - Ambulatory
Avesta Computer Services, Stamford, Connecticut, United States, 06925
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Client
- A leading nonprofit healthcare system delivering innovative, patient-centered care through advanced clinical technology. Title
- Epic Analyst - Ambulatory Location : Stamford, CT and also from the quad state region.. NJ, NY, CT, RI Position Type:
Full-Time/Permanent Schedule:
2 Days a Week Onsite Job Summary: • The Senior EHR Analyst acts as a business liaison to assigned departments within Client to ensure that Healthcare Information System (HIS) applications function as intended. • They play a key role in researching and resolving software problems as part of daily operational support. • The Senior System Analyst works in conjunction with the Team Lead, and other team members with the design and implementation of new HIS solutions, performing training, creating and reviewing documentation; operation and support of assigned HIS applications, databases, interfaces and reports. • Duties also include performing necessary maintenance to further advance HIS applications; the planning, leading implementation, testing, updating documentation and training on applications; and act as 2nd/3rd level support unplanned downtime and issues escalated through the Service Desk. MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES: • Acts as a business liaison for assigned departments within the health system to ensure that issues are uncovered and recognized before they become critical problems. • The Senior EHR Analyst not only understands core system processes / interdependencies for these departments, but trains co-workers and aids in the research of reported issues and the implementation of resolutions. • Serves on interdisciplinary/hospital committees representing IS in driving the use and application of the electronic solutions • Identify and resolve workflow issues – propose new workflows to optimize electronic solutions • Ability to independently troubleshoot and resolve complex business issues and provides systems solutions that improve business operations. • The Senior EHR Analyst will multi-task across numerous applications. • Provides ongoing maintenance and advancement of assigned HIS applications, databases, interfaces and reports through effective implementation of solutions, which support the user and application needs of the organization. • In this capacity, the Senior EHR Analyst is responsible for implementation, testing, training, documentation and ongoing operational efforts of the HIS application software. • Works effectively as part of a team in resolving issues escalated through the Service Desk in a timely manner. • Investigates, tests, solves problems with HIS application software, databases, interfaces and reports. • Provides high level of customer service and appropriate coverage off-hours for critical problems ensuring Service Level Agreements are met. • Actively participates in the process of identifying service issues with the outsourced Help Desk and recommending solutions. • Plan, Design, and Implement assigned applications on schedule while assisting the Lead Analysts with the promotion / acceptance of process workflow redesign. • This effort includes software evaluation, project management, process change, application training, dictionary build, application testing, integration testing, data conversion and production support. • Assume responsibility for application related project efforts by coordinating with IS and other departments as necessary to ensure proper communication and execution. • This includes design and architecture definition as appropriate, project planning, change management coordination, vendor integration and coordination, user / department communication / notification, etc. • Active participant of Information Service's PMO responsible for ensuring each project is managed following the standard IS methodologies. • Additionally, shares in the responsibility for the maintenance of standard project methodologies and procedures. • Performs other related duties as assigned or requested to maintain a high level of service. • Completes required continuous training and education, including department specific requirements. • Demonstrates professional work behavior by following Service Standards and Success factors. • Complies with departmental organizational policies and procedures and adheres to external agency requirements. QUALIFICATIONS/REQUIREMENTS: • Bachelor's degree or equivalent technical training is required. • Minimum 3 years' experience with appropriate clinical or financial HIS applications support is required. • Strong, demonstrable experience implementing and supporting HIS applications within a hospital / health system is also required. • Experience with Epic applications strongly preferred. • Must have software Module Certification or able to obtain within six (6) months of employment. • Ability to work within a team environment. • Excellent analytical, problem solving, written and verbal communications skills. Demonstrates: • Expertise with healthcare business processes and associated HIS application software necessary to support those processes within an integrated delivery system. • Expertise in HIS application migration planning, design and implementation. • Ability to lead multi-disciplinary teams in the execution complex projects • Knowledge in installation and maintenance of HIS application software. • Experienced with vendors of services and products relevant to application service environments. • Proficiency in the MS Office Suite and competency with Microsoft Visio or Microsoft Project. • Effective documentation skills are essential. Ability To: • Analyze and resolve HIS application software, interface and report issues. • Interact professionally with client community and be committed, helpful, responsive and effective in supporting healthcare applications and activities. • Ensure the integrity of all Client information and maintain confidentiality of all hospital, employee, and patient information. • Participate on special projects as assigned. • Provide administrative reports as required, both periodic updates on activities and project status, as well as special reports in response to user or management inquiry. • Research means of maintaining system capacity and performance while reducing cost. • Further the Mission and Philosophy of Client by treating all daily contacts with respect, courtesy and patience. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Hospitals and Health Care Referrals increase your chances of interviewing at Avesta Computer Services by 2x Westchester County, NY $100,000 - $140,000 2 weeks ago White Plains, NY $70,000 - $100,000 1 week ago Tarrytown, NY $93,750 - $125,000 4 months ago Advisor, Revenue Cycle Quality & Performance Management
Lake Success, NY $79,880 - $136,340 1 week ago White Plains, NY $95,000 - $110,000 3 months ago Advisor, Revenue Cycle Quality & Performance Management
Lake Success, NY $79,880 - $136,340 4 days ago Advisor, Revenue Cycle Quality & Performance Management
Lake Success, NY $79,880 - $136,340 1 week ago Advisor, Revenue Cycle Quality & Performance Management
Lake Success, NY $79,880 - $136,340 1 month ago Advisor, Revenue Cycle Quality & Performance Management
Lake Success, NY $79,880 - $136,340 1 week ago White Plains, NY $55,000 - $75,000 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Client
- A leading nonprofit healthcare system delivering innovative, patient-centered care through advanced clinical technology. Title
- Epic Analyst - Ambulatory Location : Stamford, CT and also from the quad state region.. NJ, NY, CT, RI Position Type:
Full-Time/Permanent Schedule:
2 Days a Week Onsite Job Summary: • The Senior EHR Analyst acts as a business liaison to assigned departments within Client to ensure that Healthcare Information System (HIS) applications function as intended. • They play a key role in researching and resolving software problems as part of daily operational support. • The Senior System Analyst works in conjunction with the Team Lead, and other team members with the design and implementation of new HIS solutions, performing training, creating and reviewing documentation; operation and support of assigned HIS applications, databases, interfaces and reports. • Duties also include performing necessary maintenance to further advance HIS applications; the planning, leading implementation, testing, updating documentation and training on applications; and act as 2nd/3rd level support unplanned downtime and issues escalated through the Service Desk. MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES: • Acts as a business liaison for assigned departments within the health system to ensure that issues are uncovered and recognized before they become critical problems. • The Senior EHR Analyst not only understands core system processes / interdependencies for these departments, but trains co-workers and aids in the research of reported issues and the implementation of resolutions. • Serves on interdisciplinary/hospital committees representing IS in driving the use and application of the electronic solutions • Identify and resolve workflow issues – propose new workflows to optimize electronic solutions • Ability to independently troubleshoot and resolve complex business issues and provides systems solutions that improve business operations. • The Senior EHR Analyst will multi-task across numerous applications. • Provides ongoing maintenance and advancement of assigned HIS applications, databases, interfaces and reports through effective implementation of solutions, which support the user and application needs of the organization. • In this capacity, the Senior EHR Analyst is responsible for implementation, testing, training, documentation and ongoing operational efforts of the HIS application software. • Works effectively as part of a team in resolving issues escalated through the Service Desk in a timely manner. • Investigates, tests, solves problems with HIS application software, databases, interfaces and reports. • Provides high level of customer service and appropriate coverage off-hours for critical problems ensuring Service Level Agreements are met. • Actively participates in the process of identifying service issues with the outsourced Help Desk and recommending solutions. • Plan, Design, and Implement assigned applications on schedule while assisting the Lead Analysts with the promotion / acceptance of process workflow redesign. • This effort includes software evaluation, project management, process change, application training, dictionary build, application testing, integration testing, data conversion and production support. • Assume responsibility for application related project efforts by coordinating with IS and other departments as necessary to ensure proper communication and execution. • This includes design and architecture definition as appropriate, project planning, change management coordination, vendor integration and coordination, user / department communication / notification, etc. • Active participant of Information Service's PMO responsible for ensuring each project is managed following the standard IS methodologies. • Additionally, shares in the responsibility for the maintenance of standard project methodologies and procedures. • Performs other related duties as assigned or requested to maintain a high level of service. • Completes required continuous training and education, including department specific requirements. • Demonstrates professional work behavior by following Service Standards and Success factors. • Complies with departmental organizational policies and procedures and adheres to external agency requirements. QUALIFICATIONS/REQUIREMENTS: • Bachelor's degree or equivalent technical training is required. • Minimum 3 years' experience with appropriate clinical or financial HIS applications support is required. • Strong, demonstrable experience implementing and supporting HIS applications within a hospital / health system is also required. • Experience with Epic applications strongly preferred. • Must have software Module Certification or able to obtain within six (6) months of employment. • Ability to work within a team environment. • Excellent analytical, problem solving, written and verbal communications skills. Demonstrates: • Expertise with healthcare business processes and associated HIS application software necessary to support those processes within an integrated delivery system. • Expertise in HIS application migration planning, design and implementation. • Ability to lead multi-disciplinary teams in the execution complex projects • Knowledge in installation and maintenance of HIS application software. • Experienced with vendors of services and products relevant to application service environments. • Proficiency in the MS Office Suite and competency with Microsoft Visio or Microsoft Project. • Effective documentation skills are essential. Ability To: • Analyze and resolve HIS application software, interface and report issues. • Interact professionally with client community and be committed, helpful, responsive and effective in supporting healthcare applications and activities. • Ensure the integrity of all Client information and maintain confidentiality of all hospital, employee, and patient information. • Participate on special projects as assigned. • Provide administrative reports as required, both periodic updates on activities and project status, as well as special reports in response to user or management inquiry. • Research means of maintaining system capacity and performance while reducing cost. • Further the Mission and Philosophy of Client by treating all daily contacts with respect, courtesy and patience. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Hospitals and Health Care Referrals increase your chances of interviewing at Avesta Computer Services by 2x Westchester County, NY $100,000 - $140,000 2 weeks ago White Plains, NY $70,000 - $100,000 1 week ago Tarrytown, NY $93,750 - $125,000 4 months ago Advisor, Revenue Cycle Quality & Performance Management
Lake Success, NY $79,880 - $136,340 1 week ago White Plains, NY $95,000 - $110,000 3 months ago Advisor, Revenue Cycle Quality & Performance Management
Lake Success, NY $79,880 - $136,340 4 days ago Advisor, Revenue Cycle Quality & Performance Management
Lake Success, NY $79,880 - $136,340 1 week ago Advisor, Revenue Cycle Quality & Performance Management
Lake Success, NY $79,880 - $136,340 1 month ago Advisor, Revenue Cycle Quality & Performance Management
Lake Success, NY $79,880 - $136,340 1 week ago White Plains, NY $55,000 - $75,000 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr