Bowie State University
Manages the continuous operation and maintenance of the BSU network infrastructure. Supervise networking staff and student employees. Evaluate employee performance with rewards or discipline, and promote, transfer, or change status accordingly. Approve time records and approve/reject vacation/sick leave usage. Performs day-to-day operations ensuring availability, performance, and effective support for all network, applications and systems communication. Maintains network stability, traffic monitoring, analysis, configuration, to ensure high availability, improved performance and IT Network Infrastructure is secure. Maintenance and support of routers, switches, firewalls, secure wireless networks, site-to-site security, and client VPN. Provide knowledge expertise and support for projects as it pertains to communications, networking, and security. Develop and maintain operational documents, standards, guidelines, and policies as required. Maintain, update, upgrade, and support the network infrastructure as required. Assist in preparation and production of technical specifications for the network infrastructure. Establishes and maintains a comprehensive network management control system that adheres to best practices and standards. Liaises with the Systems Engineering team, consults and coordinates team effort and participates in all aspects of systems and network operations. Coordinates effort, monitors, resolves, and report network security events, respond to accountability and audit requirements to the Information Systems Security Office initiates, reviews and provides recommendations on projects and upgrades for consideration. Serves as consultant for other applications and future technologies and serves as a liaison on committees, task forces, evaluation groups and negotiating for associated projects. Communicates and interacts effectively with users, staff, faculty, management, executive level, and external vendors. Coordinates planning, support, and maintenance of application infrastructure with information technology teams to assure business continuity and availability of services to campus community. Provides support, researches, resolves, and documents application technical issues. Other duties as assigned. Education Experience A minimum of five (5) years experience in enterprise network administration. A minimum of two (2) years of experience in a supervisory role. 10 years network and management experience will be accepted in lieu of degree requirement. Knowledge Skills and Abilities Extensive network infrastructure knowledge, skills, and expertise. Information Technology knowledge and skills to plan, manage, and coordinate support requirements and elements pertaining to systems, network, application, security, communication, etc. Cisco routing and switching, and network architecture expertise- CCNA, CCNP. Experience in the installation and support of wireless networks and access points. Experience in designing network and sub-networks over various physical and virtual environments. Experience in installation and management of routers, switches, and other network technologies. Knowledge of Palo Alto, Cisco IOS, Cisco Call Manager, VMWARE. Establish effective working relationships for team and external with university departments and provide quality customer service to handle issues, priorities, and situations that occur. Knowledge of current technological developments/trends in area of expertise. Research, evaluate, and recommend future initiatives and technologies for Bowie State University. Ability to communicate effectively, both orally and in writing. Ability to maintain and manage a highly available, robust, and secure network infrastructure. Knowledge of Best Practices policies and procedures and the ability to coordinate team efforts to create and implement standard policies and procedures for Information Technology at Bowie State University. Conditions of Employment Please be advised, COVID-19 vaccinations are not required but strongly encouraged for faculty and staff to be employed at Bowie State University. This protocol is subject to change. Other Non-Union Position. BSU offers a generous benefits package, which includes 22 vacation days, 13 holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools. For best consideration please apply by January 22, 2023. #J-18808-Ljbffr